Had an exceptional experience with Olivia C.! The Rockford location has a modern, clean atmosphere…read morewith wonderful customer service.

Love Tess! She's the best. Great wax. High quality. Fast. Friendly and super helpful staff.read more

I've only been here a few times but have really enjoyed experiences. All staff is friendly and…read moreattentive. The ambience is very relaxing and inviting. Costs are comparable to all hair salons and they offer all kinds of services. You can tell that they really want you to enjoy yourself and have a pampering experience.

Great service! Very nice salon! Would definitely recommend planning to go back for a toner!read more

First time brow wax here and it was great! I had Emily and she did an excellent job! She made…read moreconversation easily and my brows looked great! I'll definitely be back! Remember to bring coins for street parking or park at the library.

Callie is amazing. She is so welcoming and makes me feel comfortable. She does great work and pays…read moresuch close attention to detail. My brows look thick, shapely, and the best color for skin/hair. She's the best! Also. the shop is warm and inviting. It always smells great, too. LOVE DTWN Sassafras!

One of the best wax services I've ever gotten! I highly reccomend her! Shes so gentle, sweet and…read morefast! I'll definitely be back :)

From the owner: At Bare Basics Waxing Studio, we do more than remove hair—we reveal confidence. Specializing in…read moreexpert, gentle waxing for all skin types, we create a welcoming space where every woman feels empowered, smooth, and unstoppable. Come for the glow, stay for the care.

I walked in last minute without an appointment and an hour before closing and they made time for me…read moreand did an amazing job! Very friendly staff and it is beautiful inside.

I called Zen Nail Bar last second on a Sunday and they squeezed me in for a full builder gel set!…read moreCrystal, the owner, personally did my nails and she did a phenomenal job. Allison at the front desk was incredibly helpful as well! I'm obsessed with the quality and look of my new nails and will definitely be back.

Once you go to this Salon & get any service there You Will definitely go back!!! From the…read morereceptionist to all of the stylists everyone is very knowledgeable, friendly & will listen to make sure you receive the Best Color, Cut, manicure, pedicure etc. I recommend Wendy if you are looking for someone to make you look &!feel your Best!! Call today!!!

I have been going to Jenny for about a year now and I love her work! Very beautiful results and a…read morequite affordable price compared to other salons! I'm due for another highlight soon (summer blonde time!) and hopefully I can get an appointment with her, but all the girls there are great so you can't go wrong! 5 stars.

I have been looking for a new hairstylist as mine chose a new career path and moved to another…read morestate. I've had her for years. I came across angle Salon call made an appointment. I had only seen this gal three times. Did a nice job but last time I went my hair was longer on one side than the other, now my hair can be deceiving it's thick. It has a natural wave to it and when I get a cut it takes a day or two to settle down after it settle down It was longer on one side than the other so I called to get in to see if I can get it fixed first of all she was booked and couldn't get me in, I didn't have to wait long now but still it was an inconvenience. I went in she fix the side asked me if it was OK I said Yep it appears to be the next day after I washed it the other side needed a little thinning out, so I contacted her and asked if I could get back in, when I read the reply, I was absolutely shocked. She told me no she told me that if she trimmed up the other side, it would end up being way too thin and I would not be happy. I know my own hair what she should've said was let's make an appointment. I'll get you in here and will check it out, that is the worst customer service I have ever experienced I didn't even know how to reply at the end of her message she told me I just want you to be happy. I told her thank you you have a nice day. I found another hairstylist and she fixed it. I was completely satisfied, this hairstylist was at another company so I called angle salon left a message cancel my appointment and said we weren't hair compatible. I am not naming her name. She knows who she is. I just want to let her know now I am happy and then I wish you the best, this behavior was 100% not acceptable.

Groupon. My daughter saved for months to get mom something special she found a Groupon for color…read moreand style. Well she begged me to get for mom on Mother's Day so I did. $68.00 lots of money for little girl but mom is worth it. Well first appointment stylist said kid was sick night before when asked if others took Groupon she said stylists need to accept well second appointment made this time middle of the week. This time she was sick so I said b.s. make another appointment someplace else Serindipity in Belmont got my money don't tell my daughter 120.00 but treated nice got right in I'm so pist at Angles I won't step foot in and if it's just the stylist I'm withholding name I would focus her someplace else. But in my view if you want good service go someplace better.

Cathy has cut my hair since I move here six years ago. She immediately puts you at easy and asks…read morehow you hair cut. She makes suggestions and works with you to do what makes you feel great. I wouldn't go anywhere else!

Cathy is one of the best stylist I've ever been to! My hair never thrived more than when I was in…read moreher chair! As someone with natural curly/coarse hair, I loved that she could straighten my hair but still protect my natural curls. Although I have locs now, and she doesn't provide this particular service, I would highly recommend anyone who wants a stylist that can have your hair looking amazing while also maintaining its health! She's also willing to share knowledge about hair to make sure you're doing well at gone too! Get on her books ASAP!

I chose Serenity Nails Spa because of its excellent reviews and expected a professional, careful…read moreexperience. Unfortunately, my visit was very disappointing. This experience highlighted the importance of proper communication between the client and technician to ensure expectations are clearly understood and to provide safe, satisfactory service. I came in hoping to have my nails filled. I was greeted by Kim and then assigned to another technician. The technician did not speak English, so communication was very difficult. I asked Kim to help translate. I was told that they recommended starting over with a new set, although I did not fully understand the reason. I agreed. During the removal of my existing gel, the technician filed my nails and then used a piece of plastic to chip away the old gel. In the process, the top layer of my natural nails was also removed. I have very thin nails, and this was painful. I asked Kim to explain this to the technician, but communication remained difficult. The technician then began preparing my nails for tips. I specifically explained that I did not want tips because I cannot tolerate nail glue. I requested gel or powder instead. By that point, however, my nails had already been cut very short. Kim then took over after finishing with another client. When Kim asked what shape I wanted, I explained that I wanted a natural shape--not pointy or square. I tried several times to explain that I simply wanted the corners rounded. The communication continued to be difficult, and I felt that Kim was increasingly frustrated with me as a client. Eventually, while working on my nails, she suddenly began cutting them very short. When I questioned what she was doing, she told me she would not continue the service, that there would be no charge, and that she needed to cut off what she had done. She then told me to go somewhere else. This happened at approximately 6:55 p.m., when most other salons were already closing, leaving me with very short, damaged and painful nails and nowhere realistic to go for help that evening. I understand that communication difficulties can happen, but I expected patience, professionalism, and care--especially when I was clearly experiencing pain and trying to explain what I wanted. Unfortunately, the way this situation was handled left me very disappointed. Based on my experience, I would not return.

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

The most relaxed I've ever been…read more The Woodhouse makes you feel like you're the most important person in the room. I did a 50 minute hot stone followed by a 50 minute hydrating facial. These ladies knew what they were doing. There was actually a point where my body just released any tension I was holding. I came out of here relaxed and refreshed.

Had a couples massage for our 13th wedding anniversary today. By far the best experience ever! The…read morespa itself is beautiful and very relaxing the moment you want in. All staff we came in contact with was so friendly. You get a locker to keep your belongings secured. My massage professional was Adrienne and my husband had Niki both were so wonderful! We both left feeling relaxed and rejuvenated. I wish I could take this entire place back home to Chicago but I will be back every time we are back in michigan which is quite often thankfully. Out of 5 stars id give them 10!