I've been a loyal customer here for years and I genuinely love some of the staff -- but ever since…read moreJordan left, the customer service has really fallen off. My issue is specifically with the woman at the front desk. Every single time I come in, she has an attitude with me. I honestly don't know what I've done to rub her the wrong way, but I've always walked in in a good mood, ready to spend my money. Today was the last straw. I walked up to the front desk and nobody was there, so I stood and waited for about two minutes. I went ahead and scanned my ID while I waited. When she came back, I simply let her know I had already taken care of it -- and that's when she snapped at me with *"It doesn't work that way -- you don't work here"* in the rudest tone possible. It wasn't what she said, it was HOW she said it -- like she was disgusted to be talking to me. I understand busy days happen. But there are too many dispensaries in this area to be treated like an inconvenience just for walking through the door. I hope management takes a look at the front desk experience, because the rest of the team deserves better representation than this.

Today I went into embarc to return a pen I had purchased 5 days prior because it stopped working. I…read morewas made aware of the 24 hour policy they had and then was questioned as to why there was so much oil missing and then made to feel that it was my fault the pen was no longer working. I frequent this dispo weekly and have been a loyal customer and that was not taken into consideration. I would highly not recommend purchasing pens from this location especially the CLSICS brand.

I love the style and lights in the store. The employees make you feel so welcomed liked family,…read morethey go out of they way to make sure you understand the products and don't make me feel rushed. Best small business ive been to in a dispensary setting. Definitely check them out!

I've generally enjoyed coming here, but had a disappointing experience with their advertised…read morepromotion. The website and in-store signage clearly state a Wyld Saturday offer: buy two gummies and get one for $0.01. There is no mention anywhere of restrictions on the third item. When I went in, I was told I could choose any two Wyld gummies, but the third had to be a specific flavor (pear). This limitation was not disclosed online or in the store. I pointed this out at the counter, referencing both the website and their own posted signage, but they would not honor the offer as advertised. Transparency matters with promotions, and this felt misleading. Just something to be aware of before going in expecting the deal as it's presented.

This is my go to dispensary, I have a few around me in the east bay but will always come back to…read morethis one. Everyone is super friendly, especially Kyle A. He's the bees knees!

Jess is awesome, she handle my order efficiently and quickly. Thank you for great customer…read moreservice. Selection is always available and no one can beat the value.

I've been here a few times, easy to get to and ample parking…read more Outside security scans your ID Nicely organized Price menus at counter Mel helped me this time and he was super nice and informative. We chatted and he didn't hesitate like hey I have to rush and cash you out. He was good about the deals for the products I was looking for. It was Stiiizy Mylar new strains. Happy customer

They will ban you if THEIR staff isn't knowledgeable on their deals, over charge you, catch it…read morelater & try to do something about it.. most of the staff is rude & barely old enough to purchase their own product.. You Can Find better quality and more variety's at "The Showcase" & "The Bright Spot".. Stiiizy Turned Into The McDonalds Of Dispensaries.. Why Go To McDonalds When You Can Go To In & Out... They Hire Peopple You Can Tell Just Started Smokin & Only Work There For The Discount.. I've Seen Budtenders In Line Purchasing More Than I Do Behind The Counter..

I can never find anyone cheaper or nicer. They've improved their menu over the last year and I can…read moreget Premium and lesser known brands, but never bammer. I hope they expand their areas because I am moving to Sacramento this summer.

Yes the Tree Frog delivery service is top notch. There always on time if they are running late…read morethere's a phone call from there driver with the renewed arrival time. The receptionist are always courteous and friendly.

A great option when I don't have time to run around. Delivered right to my door. Fast and easy…read more Will be using there service often!

They were fast and very friendly, the tree was great! Enjoyed their variety of weed very economic.read more

This dispensary is great…read more The employees are nice, the building is big and clean, the overall vibe is welcoming without being aggressively helpful, and they have a great selection of products. And parking is super easy. Highly recommend.

Everything about this place is the best of the best, best products, best prices, best service, best…read moreexperience, best delivery. Amy the owner and her staff are highly trained and knowledgeable. I have tried multiple dispensaries here in Napa and had mixed results. Don't fool around get the best of the best!

Great selection and friendly staff. I happened to be in the area early one morning. I had Tony to…read moreburn so I looked up dispensaries and they were open in the 9am hour. Got a cart and a disposable. They take cash and debit. They also have an ATM machine in the lobby. Also, tiny little smoke shop inside

Genuinely I've been going here for about a year now and this will be the last time that I go I'm…read moretired of the online pricing, which is set by the owner being circumvented once I get into the store if it's online and I buy four items for $72 and I pre-order them. The expectation is that those items are done $72 in store managers will try to barter you and offer to lower the prices after you mentioned that the price listed on the website does not match the price in store in addition to the fact that they legally charge $3.50 on debit card charges. All of this has been reported to the Better Business Bureau and if you would like a more reputable dispensary, although it is a bit further, I would recommend holistic healing collective in Richmond California great deals, great freebies, good good vibes, and no scams

I have tried a lot of dispensary both delivery and Brick and Mortar I must say the prices are…read moreamazing and the staff is knows there stuff

good selection good service. Got the stuff pretty quick good smoke. Enjoyed it like the selections.read more

What a beautiful location!!!!…read more It has this exterior hidden oasis feeling as you pull in to find parking. One of the first elements that I noticed right away is the intentional art and decor. It really does give a vibe of tranquility. You'll present ID at the iPad first and foremost, and of course they'll greet you (if returning) by name and have one of the staff lead you in. Even the products are tastefully spread out on display to look at, check pricing, dosage, ask questions. I didn't feel rushed, or treated as if I would tamper with anything. There's a level of obvious intentional observation, but not that high security, get in - get out mentality that I've seen at other businesses. We purchased a container of the - Camino - Wild Cherry 5mg gummies, and they are just as delicious, as they are effective!! I felt relaxed. I felt zen. They have cute packaging for the products. And it's all reasonable in price! I will absolutely be bookmarking, as well as, returning to Herbivore next time I need to refill. Thank you for your support!

DONT USE DELIVERY! They send you a confirmation email but no…read moreestimated wait time. You can't call them, no one answers. They say you can't text, no one answers. They tell you to leave a voicemail so they can call you back, they don't. Don't offer delivery if there isn't anyone to call or talk to.