Profits over service, no customer service…read more Cleaning was done 6 days ago. Had an overflowing gutter just days later that caused interior water damage. Upon inspection discovered downspout was blocked with debris up to the gutter. Contract called for blow out of downspouts. It is clear that it was missed. Management took no responsibility. Was rude and dismissive. Mis-reported facts, and when that was pointed out, just didn't address the misstatements. Blamed owner for not properly maintaining downspout (?!). Mad that we complained and rather than work out the problem suggested we go elsewhere.

Amos came out and gave me a great bid for cleaning, and gave me some good tips to keep my current…read moregutters lasting longer

Service requested: Gutter fix, inspection, dead-bolt lock adjustment, faucet leak fix, affix wood…read morefence to post. All work completed on time. Appc the skill of the handyman and attention to detail, including showing and explaining the work. Thanks!

Darryl was the first handyman to arrive at our home. One of the projects he had been hired to…read morecomplete was to remove all old moldy/mildewed caulk from one of the upstairs showers. He did not do this. Instead he went over (most of) the old caulk with new. We sent photos to the office and made it clear that we were not happy and that this was not what we were paying for. They agreed and sent Stephen to our home. He was polite and easy to work with. He completed the work on the shower and then left. Two days later Darryl arrived at our home again to start the drywall repair and remaining projects. When we went in to our kitchen we realized that he had completely ignored or forgotten the specific instructions we had given him the day he arrived. Our plumber who had fixed the 2 leaks upstairs (water came down through our kitchen ceiling) had pointed out that a fairly large section of the kitchen ceiling was actually bowed slightly downward because apparently water had been sitting there for awhile before he was able to come out and complete the repairs. He told us that whoever fixed the ceiling needed to cut out that entire section and repair it. We passed all of this information on to both the owner of the company and Darryl. When we pointed out his mistake, Darryl became angry with us. At this point we reached out to the office and told them not to send him to our home again. At some point in this project we were asked to pay for the potion of the work that had been completed. We agreed, but should not have. The next day we realized that we had been charged for the entire project. Alarmed, we reached out to the owner and demanded assurance from him that we would not receive another bill once the work was completed. His texted response is below. At this point we realized that we had been ripped off by this company. We reached out to the owner and made it clear that he would get no more money from us. We also told him not to send any more employees to our home. By the end of the day we had received a voicemail from him stating that after he had checked over all of the initial photos and texts we had exchanged, including the phone conversations we had with him, that there had been some sort of miscommunication. Well, there was no miscommunication on our part. We had made sure that we sent all of the necessary photos and explanations including the information our plumber had given us. We had answered all of the owners questions prior to accepting the bid. In his voicemail the owner told us that he hoped we would allow him to send an employee out to finish the work and that we would not be asked to pay any more money. At this point we had to decide if we trusted him. After thinking it over we decided that we did not. We found someone else to complete the work. We would never recommend this company to anyone.

I called them since my gutter was wildly overflowing in one section…read more I actually called a few different places before calling WCC, but they were the only ones to actually answer the phone and offer to come out that week. The receptionist was a good first impression of the company. The guy who came out was amazing. I was so impressed by him. He called 2 days in advance and said that he might be able to come out even earlier than the appointment. Score! The day I was scheduled for was rainy. I almost thought they might cancel due to the weather conditions, but nope! My guy called and came out earlier than scheduled (which worked well for me). It was rainy, but without any doubt he pulled out his ladder and got to work. He diagnosed, corrected and filled me in on the problem in less than 10 minutes. He was also just so up-right and friendly!! It was like he were a worker from an idealized 1950s. And even though it was raining and he had other appointments to get to, he offered to give me an estimate on installing gutter guards. He measured every gutter around my house and garage and then got my email so he could send me the formal estimate. It came later that day. Such impressive service! I will definitely be using WCC for all my roofing and gutter needs. Fantastic company and employees!

WCC Roofing is amazing! We needed a rush roof put on for closing and they made it happen! The owner…read morewent above and beyond to make sure everything was perfect. Our real estate agent was so impressed by the speed, quality and the cleanup, and he has seen a lot of roofing jobs. I highly recommend for any home owner in IL or MO!

James from Aerotech came today to clean our gutters and provide extra help with one of them that…read morewas clogged underground. He did a great job and went above and beyond! He checked all our gutters with underground spouts and actually put in screws on one gutter that was missing them at the top. He cared about making sure the job was done well and is a great representative for Aerotech. Thanks!!

Updated: I am updating my review based solely on Jason, the president of Aerotech reaching out to…read moreme. He responded to my review quickly, made sure everything was right, apologized and ensured me they want their customers to be happy and sent me an Amazon gift card. While it's still upsetting that I had to go through all that, I was happy that the experience I had was being taken seriously and handled professionally. Original: I hired this company based on reviews and I am very disappointed that I did. I have had nothing but problems with them. No communication, weeks on end of getting the work done, told they would contact me but then just showed up finally to do it without any notice that they would be on my property. I had to use my video surveillance to see what day they showed up. Now they have double charged me for the work. I would not recommend them.

Braden Roofing arrived as scheduled and quickly repaired our roof damaged by July 4th gun shot, and…read morehis repair hadn't leaked again.

Called Friday for a quote and by Saturday afternoon the job was finished! Polite guy who did an…read moreincredible job cleaning the gutters! I can't wait for it to rain!!!

Our gutter had become detached from the roof - I called to see if they could come out before the…read morenext big rain. JB responded right away, gave me a great quote, and was able to come the next day. He was awesome and fully resecured our gutter and even fixed a part of our siding that wasn't attached correctly. Can not recommend this company and JB enough.

Very satisfied with the quality of the cleaning and ability to do it on short notice. Highly…read morerecommend JB. Before and after pictures included.

10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.