gas pump didn't have auto shutoff when tank was full and gas came out and down my car to let me…read moreknow it was full

This shop has an awesome manager who goes the extra mile for his customers…read more. Thanks Marwan for such a pleasant experience .

I need a pre wedding snack thief chili hit the spot . Nice staff great like place for foodread more

Everyone in the store seems miserable. Noone at the Sandwhich counter. Stood there for over 5…read moreminutes with no one around. Gave and just got milk. Walk to the the counter and dude makes eye contact with me, and I saw hey how are you, and he just rolls his eyes. Finished my transaction without a word. What a terrible place

Wow!!! A FULL SERVICE gas station! Unbelievable now-a-days!! The attendant was polite, asked which…read moreblend of gas we wanted, and commenced to do what the station advertises - full service. While the car was being filled he washed and dried the front and rear windshields. He then checked the oil; he showed us the dip stick, said it was at a safe level (didn't try and sell us an un-needed quart of oil that would over fill crank case causing more problems) and said the oil looked clean. I knew he was truthful because I had just had the oil changed about 2 weeks ago before we began our journey from Ohio to St. John, NB, Canada. This service station is easy to drive to with easy on and off of the New York Through Way at the Utica North/Downtown exit. I highly recommend this service station if you want FULL SERVICE or want to relive a nostolgic part of America's traveling past.

It's a Fastrac. Expectations not super high…read more Clean, lots of things to buy, reminds me of a combination AM/PM and 7-Eleven mash-up but granted I was visiting from Los Angeles and had never been to Fastrac before. We loaded up with snacks and drinks for a roadtrip back to the city and everything was as you would expect. Not only were the cashiers super friendly but one guy working the coffee machines let me have my coffee for free because "the red light is on, the coffee is passed it prime" lol that still tickles me thinking back on it. And to top it off, the coffee was fine! Would definitely come back next time we're in Utica.

The manager and clerks are very friendly. I shop there daily. Usually for milk, ice tea, beer,…read morecigars and sweets. Also subs and sandwiches.

It has very clean bathrooms (and a huge number of them) in addition to "family" bathrooms…read more The usual Dunkin Donuts, Starbucks, and Burger King; but if you're traveling on a Sunday and you're hoping for a Chick-fil-A? This business continues to flout its contract with the State of New York to offer 7 days/week service in exchange for the concession area. There's lots of seating indoors for enjoying a snack or a meal; to take a break and walk around.

On a recent trip to Utica, NY we stopped at this service plaza for a "pit stop" and have some…read morelunch. I am so impressed with the redo of all the service plazas making them a cool, comfortable place to rest and eat. They definitely stepped up the game by adding these new retaurants.. Chick Fil-A, Panera, Dunkin, Starbucks, Burger King and sometimes Asian and Popeyes. I am not sure that everyone realized that Chick Fil-A would be closed on Sundays. But there are still many options. There are many places to sit and relax with tables to eat and they even have a row of message chairs if you need one. The bathrooms were clean and roomy with plenty of stalls. I do not usually buy gas here but there are plenty of pumps to help move the cars along They now have charging stations which is really a plus. These new rest stops are a magnificent improvement of what we used to have along the Thruway. I am glad that their finally complete - big and bright. There are some stores inside and many times we have been able to purchase fresh fruit the farm stand outside. KUDOs to the team at Iroquois Travel Plaza.

This location has very Friendly employees. Always upbeat and welcoming,…read more The food department is always very clean since switch from subway. The food quality Is much better and tastes great.

While on the hunt for some beer in Utica we decided to stop in at Fastrac after looking all over…read moretown. When we pulled in to fuel we were surprised that this convenience store had such a great selection of beer. In the end we found the items we were looking for and were served by a really great employee.

This store has poor customer service. I walked in the store and to my surprise was not greeted at…read moreall. I wanted to ask a question regarding the smoothies. I had not been to this store in a few years, so it has been remodeled to be more of a cafe and gas station. In after waiting for a minute I walked over to where I saw the two ladies standing (who names are Pam and Carpe). O had to address them because one was making sandwiches and Pam was looking at papers which was right next to the food and drinking a juice. I finally said Good morning and then Pam said yes, I than asked her where are the prices and menu for the smoothies? She pointed over to the side of the counter. I then reviewed it and said let me get a tea. I look up there were people standing in line which no one said anything to them. Carpe then said Pan can you get them as she was putting food on the shelf. Pam then walk up to the register never acknowledging the fact that they had been waiting in line with no acknowledgment or no apology. I then just shook my head because the fact that you go to a store and the service workers customer service is poor was surprising. I won't be coming here again. STORE #246.

In an area with several ice cream options to choose from, don't sleep on Byrne Dairy! They have…read morefantastic soft serve, twists, and several hard ice cream flavors, too. I've gone in before for a breakfast sandwich and they aren't too shabby either! They also have several other lunch items to choose from like fries, nuggets, and mozzarella sticks. Any time I've gone in, the staff have been so nice and friendly. The store itself is easy to navigate, clean, and has plenty of snack options. Stop by their ice cream window; you won't regret it!

They had tea and salad options their lovely milk products great sandwiches and awesome staff...love…read morethis place

A lot of the rest stops are similar that I have encountered in New York. This one certainly follows…read moresuit with that statement as well. I believe it must have been renovated within the past couple years as it does appear up to date. It is one of the smaller ones and has fewer total businesses inside. Gas prices are what you'd expect at a rest stop/travel plaza. Granted gas prices are awful everywhere now. Bathrooms were clean enough with minimal complaints about it. Food/drink wise you have the Applegreen store or Dunkin so limited options. The Dunkin was very well decorated for a Halloween which was a nice festive touch. Overall it worked for a bathroom break. Some of the other plazas have more food/drink options though.

"Well, I'm flyin' 'cross the land tryin' to get a hand…read morePlayin' in a travelin' band" (Creedence Clearwater Revival) When you're traveling long highway distances, what do you look for in a place to stop? Easy parking? Yup, plenty of spots. Gas station? Yup, there's a Mobil here. Restrooms? Yup, clean and neat with a gizmo I've never seen before. Built-in hand dryers in each sink unit. Food and snacks? Yup, a big Applegreen convenience store. Coffee and donuts? Hell yes, a nice Dunkin where I bought a great cold brew. There's not a lot else here. In fact, there's nothing else other than what I described. But all of your travel essentials here.