On October 6, 2025, I presented at the pharmacy as a walk-in for both the flu and Covid vaccines,…read morehaving used their Rotterdam store for two years with no issues. The Gen Z pharmacist overheard my conversation with a cashier and a tech, and angrily stated, without identifying herself, in sum or substance, that "I am the only one here, and it's going to be a wait." She could have politely said, "good morning sir, I am the pharmacist and am the only one here, so it will be a short wait." I made an appointment but went to CVS in Stuyvesant Plaza, which is exponentially busier, was cordially greeted, and a contract RN gave both vaccines, total time 10 minutes.

This is a decent Walgreens at a convenient and busy intersection. It's clean and well stocked. The…read morepharmacy area is a bit cramped with only a few seats in a waiting area. The inventory is generally good and the store is pretty clean apart from the carpeting near the entrance that could use a good cleaning.

Great customer service Gary the Pharmacist is great…read moreI love this location The only negative is their pharmacy closes on random Sundays

I called to see if they had an otc eye drop in stock. After 15 minutes a tech answered and said he…read morecouldn't answer the question. he had to transfer me to the back pharmacy. I waited 10 more minutes and gave up. terrible service to answer a simple question.

This Walgreens is quite large with a lot of wide aisles, very brightly lit, well stocked, and very…read moreclean. It's in a convenient location in Rotterdam. The pharmacy is huge and staffed by at least 5 people plus whoever is working the drive-through. Paperwork is processed quickly here. There probably should be more chairs in the waiting area, today there were only 4. The vaccination area is tiny but sufficient, behind a partition.

The people that work in the pharmacy are very helpful. A pharmacist named Steven always helps…read moreme..answers questions ..is never too busy to help me which i really appreciate..if i get a new medication he explains how to use it correctly..he is an asset to Walgreens and he treats me with respect ..i am 76 years old ..i appreciate his kindness he is a very nice person..

The experiences here have always been positive. And the those experiences reflect the type of…read moreproducts and services we've accessed so far, from print photos and pharmacy to unused medication disposal and mimmunisation. Staff have always been quick, friendly, and helpful, including the one pharmacist I've interacted with. Parking is aplenty and they have their own parking lot. Aisles are wide and clean, and the store is divided into four sections: pharmacy, checkout/customer service, medication and medical equipment, and food and beverages. I hope they keep up the great work. I wouldn't hesitate to return or recommend this store.

I was going to CVS on State St. and then to CVS on Balltown because the CVS on State didn't seem to…read morehave what I needed on time. They were always out of stock so they suggested the one on Balltown which I realized also had issues so I went to Wallgreen's because they were the only ones that had what I was looking for. It was a controlled substance and yet they told me on the phone they had it. I had my Dr change my pharmacy to Wallgreen's on Eastern Ave. Please don't close Wallgreen's.

This Walgreens is not my pharmacy, but I scheduled a vaccination here because it was convenient. I…read morehad no problems setting it up or checking in for it, quick in-and-out. It was a quiet time of day, neither the store nor pharmacy were busy, so I have no idea if you'll experience a wait during busier times. The store was clean, and every employee I interacted with was friendly and helpful.

They have all your usual Walgreens merchandise but be cautious if you're picking up prescriptions…read morehere. They are often out of common prescriptions especially those generally taken by elderly folks. Maybe due the number of senior communities in the area? Confirm you're prescriptions can be filled in full or risk having to run to other Walgreens to get your complete Rx.

Perfect REAL pharmacy. No diapers, no beer isle, no groceries or hodge-podge of school supplies…read more Just an exceptionally efficient, very friendly specialty pharmacy focused on refilling prescriptions and nothing else.

Do not sign up for Walgreens Rewards program. When you do they send you daily newsletters,…read moresometimes more than one. I find them annoying and have tried to unsubscribe but they KEEP COMING. I have tried to stop them but they KEEP COMING. I have marked the as spam; I've marked them to be Blocked and I've even called them BUT STILL JUST KEEP COMING. I've stopped buying from then and go to CVS. I actually find CVS a better store.

Horrible Customer Care! Absolutely no help at all when I…read morejust wanted to set-up an account. I'm switching to another Pharmacy today! (Guilderland location)

On 11/4, I called the pharmacy four times and each time a rep answered and hung up the phone. I…read moreeven called the regular store phone and when they transferred me to the pharmacy, whoever was on the phones picked up, said nothing, and hung up - as if to avoid speaking to customers. I figured I'd just refill my prescription using the automated phone line. Did that and it said my prescription would be filled by 3:45 same day. Before leaving the house, I called again to make sure it was ready before making the trip there, as I live 30 minutes away, but again, hung up on. I got to the pharmacy at 4:30 and the attendant let me know, in a very short manner, "We don't have anything here for you." I let them know the automated system said it would be ready for pick up by 3:45, to which they responded "well we need an order from the doctor." Shame on the automated system for its error in ETA and shame on the employees at the pharmacy for not answering not one of my six calls. This trip could have been prevented and I could have reached out to my doctor before their offices closed had I known. I'm going out of state tomorrow morning before the pharmacy opens and now I'll have to wait a week to pick up. Someone's needs to be educated on how to do their job, especially when they're dealing with people's medications.

Just placed an online order for 2 items at this location. When we got home we discovered that one…read moreitem was wrong, and the 2nd item was completely missing. I recently relocated to this area and needed a new pharmacy for my meds. After reading previous reviews I honestly think the grocery store is a much better option. If Walgreen corporate is looking for areas to cut dead wood, look no further. This shop is denying a dollar store of a prime location.

Needs modernization. Super out dated, and dirty. Seems like a lack of employees at this location…read more This location should have a self check out option since the employees leave the registers unmanned and then long lines form and customers can't be helped in a timely manner. Waste of customers time when they can't check out which should take a minute.

This pharmacy refused to refill my thyroid medication because they thought I should be taking a…read moreDIFFERENT thyroid medication. I had previously filled the scrip at this pharmacy. When I went to get it refilled, they tried to make me change the scrip. The doctor's office contacted them and told them to fill as ordered. They said it would be in in a couple of days. Then they told my son they could not get that medication at all. I'm pretty sure they didn't notify him of that until he called and specifically asked after he waited a couple of days as they said. Oddly they had it 30 days previously when I first filled it at that location. Other locations can still get it. The upshot is that by the time I wrested the scrip away from CVS and got it filled elsewhere with no problem - which I have been doing for over 30 years on a regular basis at a wide variety of pharmacies all over the country - I had been out of my thyroid medication for 10 days. Also please note, it is SPECIFICALLY illegal for a pharmacy to substitute one thyroid med for another, even if the only difference is the brand - and this was not JUST a brand difference. They wanted to switch me to a thyroid med that had a totally different formulation and would NOT have treated my condition adequately. And one, I might add, that I had been tried on before and was dropped because it was not adequate to treat my condition. But of course the pharmacist who did this is not a doctor and does not have access to my medical records which is why HE/SHE SHOULD NOT HAVE TRIED TO FORCE A CHANGE IN MEDICATION. The fact that they tried to slide this through the backdoor by trying to get me to get my doctor to change the med doesn't make it any better than a flat-out substitution. Then they lied about availability. This caused me to have an Addisonian relapse. Addison's disease is a very serious condition. An Addisonian crisis can be deadly. Its almost 2 months later now and I STILL have not recovered. When thyroid goes low it pulls cortisol low, which leads to an Addisonian flare-up or relapse or whatever you want to call it, which can then lead to full-on crisis. And I am not out of the woods yet on this. Whoever ordered this over there is a complete jackass. You don't muck around with people's meds. Pharmacists are NOT DOCTORS. YOU do not decide what medicines I should be taking. You know NOTHING about my health other than via whatever meds I fill there, and then you are assuming that I never fill any of my scrips anywhere else. I can guarandamntee you, I will never again fill a scrip at this or ANY OTHER CVS. And since I had been getting my hydrocortisone there for the Addison's, if the pharmacist responsible for this travesty had bothered to check, or if he WERE actually a Real Doctor and specifically an Endocrinologist, he would have known mucking around with my thyroid meds is dangerous. But whoever did this is NOT a real doctor, let alone an endocrinologist, so they endangered my health solely for the sake of their ego. I will reiterate - pharmacists are NOT DOCTORS. I don't give a tinker's damn what the medication du jour is - or whatever your markup is higher on. I'm on a very rigid schedule of medications because I have a complicated interaction between the Addison's and the hypothyroid condition plus T2 diabetes, and the first 2 of those are autoimmune related. You don't screw with my medication for any reason. So bite me, CVS pharmacist. You should be glad I'm not telling you this to your face, you colossal jackass and incompetent moron. You are practicing medicine without a license. But you haven't managed to kill me yet through your incompetence and ego, and you won't get another chance.

This is my favorite area CVS. First of all, it's clean, large, and the staff are always friendly…read more What I like is that it's always well-stocked. I have to say one of the great things is that you can feel relaxed because the aisles are wide, well-maintained and well-stocked. It makes shopping a pleasure.