The Aamco Transmissions in Gardner, Mass is the worst business I have ever dealt with. After…read morepromising they could replace the transmission in our car in 2-3 weeks, they became non communicative. They hardly ever called with updates, multiple days I would call with no answer at all. Many false promises of "it will be done today". Then nothing, no phone call on why it wasn't and I couldn't get a hold of them. No answering machine, nothing. They even asked one time if I wanted to pay in advance. WHAT??? At one point I was so frustrated that I remembered the owner of this franchise was at a different location and tried to call him there. (Manchester, NH). The tech who answered absolutely refused to help me. I asked him if he could at least ask the owner to give me a call so i could get an update on my car and he said he would not do that. Then by week 5, they didn't even have the guts to call me directly, they called another franchise owner to have her call me and tell me the transmission they put in was bad, they would have to start over again. I went over his head and got corporate involved and had the car moved to a different location. I stuck it out as long as I did because I did put some money down, but that was the last straw. (i have since disputed the charge and had it reversed). Amazingly enough, they finally found the time to call me at that point! Both the manager and the owner called me to say they could figure it out, give them another shot. They kept using the excuse of they are short on help. I'm sorry, but if you're that short on help, you don't take these big jobs on and leave a customer hanging for literally 5 weeks. Not only did they leave me hanging, they told my husband they were going to put in a refurbished transmission. We found out afterwards, it wasn't refurbished, it was a used one. But the price he was going to charge us was for a refurbished. And they caused some damage to the car that the other location had to fix. The reason we went to Aamco in Gardner in the first place is our mechanic recommended them thinking since they were local it would be easier than going to a dealership. We have since told our mechanic to never recommend them ever. i am saying the same, don't EVER EVER EVER go to Aamco in Gardner, Ma. Monique

I have been a customer here for over 1 year, have gotten nothing but great communication about my…read morevehicle everyday they have had it. I can say that I spoke to an employee named Gianni and his girlfriend who was in the garage with him while the manager was away because he was having a baby and they were very unprofessional. Knowing Matt and Dave I know they would never condone having an employee with his girlfriend hanging around in the shop. When I tried to speak to Gianni the mechanic he couldn't tell me anything about my vehicle he was working on, it seemed he didn't know what he was even doing. It is a small town so I asked around about him and found out at his last job he was barely a lube tech and that his former job didn't trust him to go and grab parts. When Matthew came back after having his baby, I spoke to him about the concern with the two of them hanging around and How his mmechanic brought his girlfriend in and he let that guy go. After another week come to find out Matt was lied to about the work experience from Gianni, cause he said he knew how to do transmission work and didnt get any work done. As I said I've been a customer here as well as my two elderly grandparents and Matthew and Dave have always treated me great. Matt apologized for the delay in the work on my vehicle and the poor work ethic of his employee. this mechanic definitely took full advantage of this company and their leniency.

I have brought two cars to be serviced here and they are the best. I was told at another service…read morecenter that my speed sensors on my toyota needed to be replaced, and that there was no way they could tell which of the four were the one needing replacement. A second opinion at West Street was a great idea. They informed me that it was the rear passenger side sensor! What's more, an older car I owned had a check engine light on that happened to be caused be a defective gas cover. Instead of finding (or making up) more things to fix, they were honest and told me it was a $9 fix! I will always use these guys, and I hope you will too. Friendly, honest, and timely service. What more can you ask for!?

I dropped off a few item to be recycled. Courteous professional and fast. If you need recycling…read morehouse hold items, give them a call. I bet they can meet your needs

My car is 22 yrs old and still running great. I I was having some issues shifting into 3rd gear and…read moremy local mechanic referred me to Clapham's Transmission. I thought I needed a new clutch and was bracing for the bill. Jim investigated the problem thoroughly and was in touch with me throughout the process. He finally was able to diagnose the problem, which was not the clutch but rather a solid piece of the clutch supporting framework that fatigued over the years just enough to get a little in the way of my shifting into 3rd gear. Jim explained the problem clearly and apologized that the way the car was manufactured 22 yrs ago, there's really no fix. We brainstormed a few ideas and determined that they were either not feasible or would not solve the issue. Jim could have done expensive work on the car and I would have been none the wiser. But he didn't because he knew it would not fix the issue. He spent hours figuring out the source of the problem. I was prepared to provide my credit card to pay for his time, but he generously declined the payment. I appreciate the time he spent on the car and even more so his honesty in not recommending or doing work that wasn't needed. Should I have transmission issues in the future, Clapham's will be my first call.

So I bought my car from Prime in Lancaster, there was a problem with my transmission and they sent…read moreme here. They fixed it then my gaskets blew, I thought it was a transmission problem again, I dropped it off on Friday asked them to check it out, got a call on Monday that I can pick it up. Oh by the way you owe us 1900 dollars, now they knew I had this warranty in place, and I did not give them permission to do any work, I have heard many stories like this and would not recommend them at all

I / we have been going to Eric's for over 10 years. THANK GOD I FOUND this guy. Clearly the best…read moreauto mechanic in this whole area. Takes great care of my truck, GF's SUV, and everyone I sent to him. If you've got a brand new car, or close to it, make sure to see Eric for NH Oil undercarriage treatment once a year. I drove my brand new Toyota Tacoma off the lot and straight to Eric's for the oil treatment on the frame and underside of my truck. It will last for MANY years doing this. Staff is awesome.

I had my 2022 GMC Sierra 2500HD Crew Cab undercoated with the Waxoyl system - they did a great job…read more I slid under the truck yesterday given the unusually nice weather to see how it looks. Top notch job, no sloppy overspray or under spray - thickness appears consistent and uniform.

I've been a loyal customer for more than ten years and am not about to change now. I have been…read moresatisfied with the service since my very first experience. My 2012 Honda Fit needed work on its exhaust system and I ended up paying slightly (VERY slightly) more than the $225 estimate I was given. I had anticipated a bill of $500 or more; something I most certainly did NOT share with the franchise owner before the work was done. In short (too late, I suppose), they did the work, and my little four-cylinder no longer sounds like a 2 1/2 ton, ten-wheeled Studebaker troop transport. Never has anyone from this franchise approached me in the middle of a job to tell me I needed to have another $200, $300, $500 - or 75-cents - worth of work done. People love to bitch...especially about their auto mechanic. But in this instance, I had NO bitching to do. Until significant changes are made in the crew of machinists at Meineke's Gardner facility I will continue to be a loyal, satisfied customer. A big "THANK YOU" to all the employees and bosses. They are the best!

worst place,do not go there its changed for the worse!they lied about charging me for nothing!plus…read morei went there and spent 1500 over past 2 yrs! ill never go back again also need to put 4 new tires and brakes on my other truck its not going there!

We have lived in town for 20 years and have brought all our vehicles Rick. He is honest, fair with…read morepricing, knowlegable, and does great work. Highly recommend!

I've know Rick for many years. Always honest and fair prices. Never fix anything that does not…read moreneed to be fixed. I been bringing my cars to him for over 20yrs. My children bring their cars to him. Couldn't ask for a better town garage.

In this day and age it is gratifying to find a business that provides top-notch service and a great…read morevalue for the money. Aiken came highly recommended, and more than lived up to the recommendation!

Wish I could give them more stars. Can't express how good they are. Very good mechanics. Amazing…read morefriendly people that are very honest. Recommend them Highly

Had a geat experience here for our first repair. Oil change, brakes, repaired a rust spot and…read moreinspection sticker. Straightforward, honest and go out of their way to be helpful at at least $800 less than others. Can't really ask for more than that.

Used their tow service. Excellent Experience with the staff. Fast service great price for the tow…read more You'll be Satisfied

Wow, never have I seen customer service like this. Went here for the first (and last) time just to…read morehave my car inspected. The guy doing the inspection might have had the worst attitude I've seen. He barked at me not to pull it in, that was about all the communication he had with me, didn't say a word, didn't even look at me once. Ok, maybe he was having a bad day, whatever, I went into the office to pay and there was 3 people sitting there and, again, not one acknowledged me or looked at me, finally one guy just blurted out what I owe, I paid him, he gave me my change, and that was it, not even a thanks or anything. Its too bad cause I just moved to Winchendon last year and was looking for a new mechanic for my vehicles and my girlfriends vehicles, but it sure as hell isn't going to be this place, I can't understand how they have any positive reviews with employees like this.

I have a son who attends Fitchburg State. He had a failed inspection stating that a ball joint…read moreneeded to be replaced and they also said the radiator was leaking. I checked Yelp to see who was in the area and their reviews. I meant to call a couple but after speaking with Brian over the phone and reading the reviews, I was going to have my son go there. Brian called to give me quotes and got everything done at a reasonable cost. All good. Few weeks later, my son called me around midnight because he slid off the road and hit a snowbank. We went out and dropped the car off at Brian's. This was the Saturday night before the holiday so I knew they wouldn't see the car until the following Tuesday. Tuesday morning I got a call that he had bent the tirod and Brian's had also noticed that the brakes were bad after he took the tie off. I had him again so all the work and it was very reasonable. This is a place that you would pay the price for the service you get. Very personable and you fee Brian has good balance between customer and business. This is the shop for us while in the area.

Can never rave enough about Brian! Can always count on honesty, dependability, and kindness! No…read morematter where I live I'll be coming to Brian's!