I have had many repairs there on my truck. Good friendly mechanics. Great with diagnostics and…read morerepairs. They do not try to upsell.

I brought my car in to get a new belt and was told it only needed to be tightened. He also checked…read moremy exhaust, even though I didn't have an appt for that, and replaced and tightened bolts. For WAY less than what any another shop would charge at a minimum shop rate. Been here before and will be back!!

I sat for 20 minutes outside this location in my vehicle with my windows down by the way. 3…read morecustomers before me got helped and I was still sitting there. No one said anything to me at all the whole time. Eventually a bearded employee approached me and asked if I was waiting on someone. Seriously?! I'm sitting outside the lube section in my vehicle and you ask if I'm waiting on someone? I said "no I'm waiting to be checked in", to which he replied "oh no well I need you to go park and come in check in at the podium." Well that would've been nice to know 20 minutes ago. So I parked and went to the podium and he asked in a rude tone "how can I help you today" and I said I just needed an oil change. And then he said in his "I don't care about anything tone" that it's an hour wait for walk ups. Would've REALLY been nice to know.

Of course we all know car problems happen at the worst times. I called this place and they were…read moreable to get my car in quickly which was a relief for me because I was concerned driving it with the error codes that were coming up. They determined that would take a few days to fix it and to fit it into their schedule between other customers. They saved me by giving me a loaner car which was so much appreciated since I don't know anyone in the area who could help out. I really like how they would call and update me daily and sent pictures on the issues and descriptions in an email. I don't know about you but I can never remember when they rattle off a bunch of issues. It was nice to be able to reference back to that email. The price was also reasonable. I would recommend them. They were also humble enough to point out that they don't have alignment available right now but recommended another shop. That speaks volumes. Very helpful front counter person as well.

We have serviced all our vehicles here since the 1990's with no regrets. The owners, mechanics,…read morestaff/help have always been exceptional and helpful. For tires and oil changes I have never had an issue. They have even able to steer us in a better direction knowing issues a vehicle has had consistent problems with as they see so many. We drive GMC/Chevys. I am getting my honda accord tires there too.

what a great group people to work with they kept me in the…read moreloop the hole time and the body work is amazing i just want to a thank a great crew for a great job. i will recommend them for all service and body work. thank kerry maness

We had extensive body work and mechanics done on our 2017 Toyota Prius…read more The team "revived" this aging vehicle. They successfully removed 25 pounds of sand accumulated on our rural driveway and attended to a multitude of details that improved the ride. I would recommend this crew for their honesty, professionalism, and attention to detail at a reasonable cost.

Just had the best experience I've had at any quick oil change place. Went in for my regular oil…read morechange and the guy working with me, Joe, checked my oil and told me my oil looked perfectly clean and suggested we not change it today. He proceeded to top off fluid and tires, for free. This place is honest and great service. Definitely coming back!

Came for a transmission fluid flush, technician came to check in my car, immediately came back…read moreafter talking with who I can assume is a senior technician or similar role- he asked how many miles the car had, which is shy of 195,000. I was notified that VIOC doesn't service transmissions if they have over 160,000 miles, which is funny considering I brought my Malibu in for the same service two months prior with 229,000 miles at the time and they performed the service at the same location with no issues. Now the senior tech is at my window saying that Valvoline passed that rule a month and a half ago, (how convenient!) they also wouldn't do it for the safety of the transmission and for liability reasons- which I can understand. Whether or not he was lying, this rule isn't anywhere on their website and the customer service rep onsite said there was no limit on mileage. The only thing that makes Valvoline unique from other shops is you get in line- no appointment, no borrowing cars, relatively quick, stress free and you're ready to go. Cambridge VIOC needs to remember that they are catering to people who 1. Don't really care about the vehicle (otherwise it would be serviced by John Hirsch's or another dealer!) 2. Don't have time to book an appointment and wait around for that day to come. That's not practical for most people. 3. If the review so far hasn't shown my thoughts, just have me fill out a liability waiver. I would have gladly done so rather than having to hear his cheap excuses for why they cannot perform that service.

I have a 2006 Honda Accord that had a bad air conditioner unit. I needed it replaced and decided to…read morehave the Serpentine belt done at the same time. I have lived in Cambridge MN area 30+ years now and never found a really good auto repair location outside of tires. I had these guys recommended to me. They were 42% cheaper than a Honda dealer. They were a little more than another shop in town. They certainly are not the bargain shop BUT they are a clean shop with good reasonable prices and great work. Told me they would have it done Thurs pm when I made an appt. Brought it in, done by WED PM. That's what I call service. They called me after looking the car over and requoted price to be what my husband thought it would be. Clean shop, good people. If Allina has their ambulances worked on there, I think it is good enough for me. I will be back!

Mechanics as honest and fair - and REALLY, REALLY good - as you'll ever find…read more My wife and I have been taking vehicles.to Jeff and Paul for over 12 years now and would never consider going anywhere else. if you're in the cities it's a bit of a hike, but your car will love the attention. And you'll love work well-done. Highly recommended.

So back in March I had some tires replaced at bucks toys and tires there machine damaged the rims…read moreon my vehicle. Sorry for the future long post So when I noticed I went back they did own up to it took pictures and told me they will be running threw their insurance it could take 6 to 8 weeks after not hearing anything I went back to them and asked they said I should have and where surprised I haven't but they are a part of FIRST STATE TIRE Reycling. Gave me there info I called left a message a few time never got called back started stopping by have talked to multiple managers now getting a different story every time. DO NOT Give ur money to bucks tire and toys or to first state tire Reycling

BUYER BEWARE!! STAY AWAY !!!…read more This is THE WORST dealership I've EVER experienced, even taking into consideration PRIVATE party sales! We "purchased" a 2015 KIA Van that we were told was a great vehicle and had been checked out, so STUPID US, we believed them only to spend MORE money on a new ENGINE and battery, not to mention we had to pay out for a rental car for a month! We got the "run around" for the WHOLE time! WTF!!!!??? So much for trusting people!!! If you dare to purchase from these scam artists, take your test drive to your trusted mechanic!! NEVER would I EVER endorse this company!! RRRRRUUUUUUNNNNN!!!

I bought a 2004 Honda odyssey from them, the one gentleman was super nice, but the other guy was…read morerude, and acted like it was a chore to deal with us, I asked what was wrong with the vehicle and he said that nothing was wrong with it, we took it for a test drive, and that went well, we heard a noise in the rear of the vehicle but figured it had been sitting, so we bought it and on our way home the noise we heard had gotten worse, when we got home the engine light came on and it stated that they were several censors that were bad, and we then found out that the rear brakes were metal on metal, I will NEVER buy another vehicle from them, not up front about ANYTHING