I have an odd ball car with odd ball requirements. The guys at Napa spent an extreme amount of time…read moreto find exactly the product for my needs and this weird vehicle of mine. They went back a number of times to double check with different sources to make sure it was correct. I had called a number of parts stores and dealers and got a different off the cuff recommendation from each. NAPA's research and conclusion was the only one in which I felt confident.

I go to Quiktrip because you can get anything you want all in one shopping. I get my gas. I go in…read moreand get a cup of coffee or something cold to drink and maybe a little snack and I'm always treated well and the Service is always good whoever takes care of the food items. Does a great job keeping things fresh and hot. I also like what the company stands for and I stand with them on their their views of business and way to do things.

Love Kwik trip Has a lot to offer besides gas…read more Has lots of food!! Great customer service from workers. Beautiful store!

These people don't even know what parts they're grabbing you, and they specialize in wasting your…read moretime, what a joke, call in 2 hours in advance give them the exact stock number of part tell them I am on my way, I get there and they cannot find the part and then they try giving me a part that doesn't match my vehicle and I had to convince them that it was the wrong part and then they give me the wrong part and it is completely useless because it was more rotten than what I was dealing with, I don't need to go into specifics but you get the idea, definitely go to Saint Francis or ABCO in fridley, don't go to these guys unless you want to lose time you can't get back in your life

Never before encountered a company so uninterested in my business. Inquired about 3 parts plus…read moreshipping. The original quote was $160 for shipping. I confirmed the parts were undamaged so I said go ahead And they told me to give them a day to pull the parts. 3 days pass and I can them only to dial with someone else who claimed the first person was way off on shipping and it would cost $600 in shipping alone. I was disappointed and told them I'd think about it. I called back a few days later to say I'd like to move forward with the 3 parts and the $600 shipping. I was then informed I would need to provide my OWN shipping. I told them to send me pics of the parts and started making calls. I got a quote for freight and got the pictures. One of the parts was in fact damaged so I had to reassess whether it was worth buying the bundle of parts from them since I have to do bodywork and paint now. I called back after the weekend and spoke to yet another person, asking if they'd ship just the one part through FedEx instead of freight and he said yes, he has a box that would work. He'd get it boxed up and call me the next day. Two more days pass and I call back and dish to ANOTHER person who can't find any records of this quote/transaction and said he had to look into it and call me the next day. That was 9 days ago. I don't know how this company manages to sell anything with absolutely no follow up or follow through. Maybe they rely on walk in's or local business only but I flip a lot of cars and their prices were fair so I would have been a regular. It's too bad they made it impossible to actually order anything.

Just had the best experience I've had at any quick oil change place. Went in for my regular oil…read morechange and the guy working with me, Joe, checked my oil and told me my oil looked perfectly clean and suggested we not change it today. He proceeded to top off fluid and tires, for free. This place is honest and great service. Definitely coming back!

Came for a transmission fluid flush, technician came to check in my car, immediately came back…read moreafter talking with who I can assume is a senior technician or similar role- he asked how many miles the car had, which is shy of 195,000. I was notified that VIOC doesn't service transmissions if they have over 160,000 miles, which is funny considering I brought my Malibu in for the same service two months prior with 229,000 miles at the time and they performed the service at the same location with no issues. Now the senior tech is at my window saying that Valvoline passed that rule a month and a half ago, (how convenient!) they also wouldn't do it for the safety of the transmission and for liability reasons- which I can understand. Whether or not he was lying, this rule isn't anywhere on their website and the customer service rep onsite said there was no limit on mileage. The only thing that makes Valvoline unique from other shops is you get in line- no appointment, no borrowing cars, relatively quick, stress free and you're ready to go. Cambridge VIOC needs to remember that they are catering to people who 1. Don't really care about the vehicle (otherwise it would be serviced by John Hirsch's or another dealer!) 2. Don't have time to book an appointment and wait around for that day to come. That's not practical for most people. 3. If the review so far hasn't shown my thoughts, just have me fill out a liability waiver. I would have gladly done so rather than having to hear his cheap excuses for why they cannot perform that service.

Steve is often the guy you're going to talk to on the phone. Very nice guy. His prices were…read morebetter than a couple other places I checked. He also substituted a better tire free of charge because they were out of the tire we had agreed on. Very trustworthy place. We've gotten tires here on multiple vehicles now. Tip - if you need to wait, go hang out at one of the nearby coffee shops: Willard's or the Co-op.

Tire was ordered the day before. Told to be there at 2 waited 2 hours for the tire to be put on…read more No, sorry that it is taking so long. Because the tire was sitting there and the car was in the bay. Telling other patrons the COVID NO EMPLOYEES EXCUSE!!! That seems to be the go to for crappy service!!! Please people go to work and do your job!!!