When I got there, both bays were occupied and each bay had a car waiting in line behind the ones…read morecurrently inside. A worker went to one of the cars and had them move off to the side for a top off. I drive up and wait. The van next to me was that had been there before me got upset for the lengthy wait and left. A white truck pulls in and visits with workers inside while they were working. He comes out and flags a new arriving car to the other bay. That guy got to go in with no wait what so ever. After 45 minutes of waiting and not getting greeted by an employee, I left. Great service at Victory Lane in North Branch as thats where i ended up going! I wont be back to this Valvoline. Forest Lake Valvoline is top notch in my experience for any Valvoline. Great management over there.

Came for a transmission fluid flush, technician came to check in my car, immediately came back…read moreafter talking with who I can assume is a senior technician or similar role- he asked how many miles the car had, which is shy of 195,000. I was notified that VIOC doesn't service transmissions if they have over 160,000 miles, which is funny considering I brought my Malibu in for the same service two months prior with 229,000 miles at the time and they performed the service at the same location with no issues. Now the senior tech is at my window saying that Valvoline passed that rule a month and a half ago, (how convenient!) they also wouldn't do it for the safety of the transmission and for liability reasons- which I can understand. Whether or not he was lying, this rule isn't anywhere on their website and the customer service rep onsite said there was no limit on mileage. The only thing that makes Valvoline unique from other shops is you get in line- no appointment, no borrowing cars, relatively quick, stress free and you're ready to go. Cambridge VIOC needs to remember that they are catering to people who 1. Don't really care about the vehicle (otherwise it would be serviced by John Hirsch's or another dealer!) 2. Don't have time to book an appointment and wait around for that day to come. That's not practical for most people. 3. If the review so far hasn't shown my thoughts, just have me fill out a liability waiver. I would have gladly done so rather than having to hear his cheap excuses for why they cannot perform that service.

I have a 2006 Honda Accord that had a bad air conditioner unit. I needed it replaced and decided to…read morehave the Serpentine belt done at the same time. I have lived in Cambridge MN area 30+ years now and never found a really good auto repair location outside of tires. I had these guys recommended to me. They were 42% cheaper than a Honda dealer. They were a little more than another shop in town. They certainly are not the bargain shop BUT they are a clean shop with good reasonable prices and great work. Told me they would have it done Thurs pm when I made an appt. Brought it in, done by WED PM. That's what I call service. They called me after looking the car over and requoted price to be what my husband thought it would be. Clean shop, good people. If Allina has their ambulances worked on there, I think it is good enough for me. I will be back!

Mechanics as honest and fair - and REALLY, REALLY good - as you'll ever find…read more My wife and I have been taking vehicles.to Jeff and Paul for over 12 years now and would never consider going anywhere else. if you're in the cities it's a bit of a hike, but your car will love the attention. And you'll love work well-done. Highly recommended.

They refused to do service for a simple oil change and coolant flush after I had made an…read moreappointment for my day off. Owner was rude and abusive when I couldn't drop my vehicle off as I elected to wait while the work was supposed to be done. I will never do business with this establishment ever again and warn others of their shortcomings and incompetence.

The guys at Quality Car Care in Cambridge do a great job taking care of my vehicles oil changes and…read moretire rotations! I've always had a great experience. Highly recommend!

Wow amazing service! Our sons car died on the way to college…read moreand roadside assistance towed his vehicle there They were professional from the moment I called them the next day and did not try to scam us for things we didn't need Highly recommend them. Wish they were closer to us but if ever we need them again will definitely use again! Very reasonably priced too!

My wife and I have been bringing our cars to A & C Automotive for years for everything from routine…read moreoil changes through pretty major repairs. We keep coming back because the crew is friendly, helpful, and explain exactly what needs to happen (and are honest when something can wait or is optional). And we have never had a bad experience with regards to the quality of the workmanship.

I have a 17 yr old vehicle thats rear left brake caliper was sticking. Upon further inspection, the…read morerear left brake pad had worn down to the metal because of the sticking caliper. So I brought it here to get repaired. The good: They do an inspection with photos and put it online for you to see. The service writer was patient and helpful in figuring out what work to get done and was upfront about costs. They offer free loaner cars, which I did not use. The are ASE certified mechanics. The bad: The original inspection addressed everything else they wanted to replace and did not address what caused the sticking caliper - the reason I was there. They did go back and look at it though once I asked, and said the pins probably rusted. They wanted to replace a strut, front brakes and rear brakes, secure a heat shield better, degrease the engine to pinpoint a leak, and do an oil change. It's good to know about that stuff but the rear left brake was the pressing issue. Was originally quoted $1,175 to replace just the rear brakes: new calipers, new rotors, new pads on both the rear left and rear right (but not the front.) The car is only worth $1500, it's a Scion/Toyota not a Mercedes or BMW and it's old. I had been quoted $850 to do all that somewhere else with 3 yr warranty, new parts etc. So I asked what's the minimum they could do to get all 4 brakes working and they said they could replace just the rear left caliper and rear left brake pads for $450. The brake pads come in sets for both rear wheels but the mechanic wouldn't put the rear pads on the right side because he wouldn't work with the rear right caliper - it's too old and rusty, might break (though I would've taken that risk.) He would want to replace it instead. Well if I replaced every old rusty part of my car that still works I'd have a new car, and they charge $300+ to put a new caliper in. And they don't machine resurface rotors even if they're thick enough to. They said they want to warranty the rotors for 3 years instead. Well my car might not last another 3 years. So I chose the $450 option. When I picked it up they gave me the breakdown of the work: $192 for a remanufactured caliper sold at NAPA a few blocks away from the shop for less than $100. $50 for brake pads sold at NAPA for $25. $178 for the labor to install a new caliper and pads on just the rear left wheel. The brakes vibrate because they don't resurface rotors. They gave me the extra set of brake pads that came in the box they wouldn't put on the right side without replacing the caliper. I see a lot of good reviews here but nobody is saying what they paid. And they don't want to work with old rusty parts, just replace them all. Maybe that's typical, but 4 or 5 stars would be going above typical. And the shop is only open until 5pm. It took a week to get me in. All that said, this isn't a negative review. I'm just saying this may be a small, honest family owned shop in Corcoran with just a few mechanics and service people, but it isn't a thrifty one. Far from it. But I do now know all the work my car needs done in the near future and how to tackle it with a more thrifty shop and a probably a parts dealer/service locator like Tirerack.

Mechanical Engineering very good skills for the cars and customers service very well trained…read moreprofessionals nothing more nothing less just excellent quality service

Found company on craigslist needed body work done so I wouldn't loose my transportation as I'm in a…read morewheelchair and requested service to rust repair told it would take 3 weeks 6 months later a job that was suppose to be 15 hour got charged 50 hours after payment discover interior was some how destroyed and work that was supposed to be done not even half way there after expressing concern and asking for refund just told that he would fix interior when I expressed the amount of damage and mold he and expressed my weekend immune system the mold was enough for the vehicle to no longer be a option that I just wanted money back he signed a letter stating he was running home for refund and came back with a older guy that seemed to try to be intimidating and direct orders of what needs to be done when it was suppose to be the other guys business its very messed up All I simply ask for was a refund as I'm going to have to get a new van and now here I am after 6 months being stuck in the house have to try to afford and find another wheelchair accessible vehicle it's very disappointing as I really thought he was going to be a good mechanic I was excited to have found somebody to work on my van

From the owner: Welcome to Q Star Auto Repair in Princeton, MN, your destination for exceptional auto services. We…read morespecialize in general auto repair and specialized auto services such as engine building, and transmission building. Our skilled team also offers fabrication and welding services, allowing us to transform vehicles into unique works of art. Trust us to enhance your vehicle's performance and aesthetics with our dedicated craftsmanship. At Q Star Auto Repair, your automotive needs are our passion and expertise; quality is what we do!

Outstanding Service and Reliability at Doctor Monte's…read more I've been a loyal customer of Doctor Monte's since I moved into the Cambridge area in 2011, and I can't recommend them enough. Over the years they've handled a wide range of issues for me, and their expertise and commitment to quality are unmatched. One example that stands out to me is my Son brought his car in for electrical work. After eight months the same issue resurfaced. Without hesitation, Doctor Monte's took care of it again, completely covered under their warranty. More recently, I had a timing chain broke that they had installed. It caused further damage to the engine. Despite their busy schedule they got a new timing chain, and fixed the damage to the engine the broken timing chain caused. By the end of the week through their warranty it was all finished. Doctor Monte's commitment to excellence and customer satisfaction is truly exceptional. On another occasion, I brought my vehicle in for a simple repair, and they charged me less than they originally quoted because they had an extra part on hand. It's these little things that show their dedication to honest, customer-first service. I am always happy to bring my vehicles to Doctor Monte's, and I couldn't ask for a better team. A special thanks to Brandon, Buck, Monte and everyone else who has helped me over the years! Regards, Kyle

I brought a Buick Regal T-Type here that was having power loss issues. I was told that it would be…read more$105 for a diagnostic check on the car. They were having issues communicating with the car, probably because it has been sitting in storage for a while, but they said it looks like an issue with the mass airflow sensor. They fixed the diagnostic communication issue, found that it was indeed the mass airflow sensor, ordered a rebuilt original part and installed it for me. They even delivered the car to the location that I am storing it at (in Cambridge) to save me from having to drive an hour to pick it up. When it was all said and done, the bill was only $275 (including the diagnostic and tracking down an original part). I am extremely pleased with the service and honesty from Doctor Monte. They did a great job and were not out to rack up a higher bill. I am always concerned when taking vehicles to shops that I am not familiar with. Thank you for your excellent service!