Have been doing business with Bill, Kevin, and his crew since 2006 and have had nothing but good…read moreexperiences with them. On several occasions they have gone way out of their way to take care of me when I really needed it. They offer great assessments of problems, professional service to fix the problems, and fair costs. Highly recommend them.

Have been going here for auto service for years. The techs are awesome and everyone really cares…read moreabout you. Nobody ever wants to pay for car repairs, but when you need it, these guys will do it right. They will go the extra mile for you when you need it too.

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

Chisago Garage & Tire (also familiarly known as Don's Garage) is the place I go to every time. I…read morehave a limited budget, I drive an old car, and I don't know much about cars except how to change the oil. Don is always great about getting to my car quickly and giving me an honest answer about the expected costs and benefits of each fix. He is great about finding the lowest-priced parts. His rates are very reasonable, but most importantly, I and my family trust him.

Customer service is top notch…read more Their work on all my vehicles had been great. Never any issues. If I have questions, they're always good and answering them timely. I really like their text message and phone notifications along with a vehicle report that you can click onto the internet via the text message. They do a thorough job and you know exactly where your vehicle stands in terms of maintenance and what needs to be done. They don't push you into buying a service or an extra service... they advise you on how to save money and if a certain item can wait until next time to be worked in with an oil change, etc. The price is reasonable. The waiting area is clean. If they're booked, they often give you the option to drop your car off and they'll squeeze it in throughout the day. I have been able to use a loaner car one time. (You'll need to schedule this about a week in advance) Overall, one of the best places(probably the best)I've had my vehicles serviced in 20 years!

First time at TGK. 4 tires, mounted, balanced and alignment. Work done in a timely manner. There…read morewas an issue with the alignment and they immediately took it back and fixed it. Other than the inconvenience, I will definitely try them again.

I had to have an oil cooler assembly replaced on my Jeep. It is a common issue with the Pentastar…read more3.6 engine Chrysler uses in most of its lineup. The oil cooler will begin to leak oil. Replacing it requires taking apart lots of stuff. More than I feel comfortable with. So I had these guys do it for me. They did a good job. While it was there I asked them to see if they could see a reason why my brakes were dragging on one side after I did the brakes a few days earlier. The greased then and made sure they were moving freely and didn't charge me for it. They were knowledgeable about each problem I threw at them and made easy work of it.

I dropped it off as agreed on a Friday Morning to fix three issues and change the oil. Never…read morereceived a call, so I called around 6-7 and picked it up from the gas attendant. Paperwork says they only changed oil and a blower resistor. Still blows cold air, just a little harder now, and other two issues were not addressed. Later discovered they FAILED TO REPLACE THE RADIATOR CAP!! Called on Monday and left a message. It has been weeks and no one has called back.

Ptl tire and auto installed a motor in our ford edge last year and did a great job for a very…read morereasonable price. Since then they've changed the oil a couple times. They're very friendly and care about the customer, even reaching out to make sure everything is okay. Finding honest mechanics is peace of mind knowing what car repair can cost.

This is not the first time I have relied on NATCO Transmission for service. And will not be the…read morelast. This place just recently changed ownership, and the new ownership had a very high bar to achieve just to maintain the service excellence I had received in the past. My 2021 suburban with GM's pathetic failure of a 10 speed has been having shifting issues for a long time. I had taken to the stealerships a few different times while under warranty and ofcourse they claimed it was fine every time. Now that the warranty expired, if failed. GM, of course, is refusing to make things right - so while exploring legal action, I still need to get it back on the road. So I brought my Suburban to Shaun (the new owner of Natco). Shaun and his entire team took excellent care of me, made the repairs and got me back on the road. They have secured theribbon of excellance !! Thanks to all of you and NATCO.

Ford F250 - I was recommended to bring my truck to Natco in which I did and I was happy I did as…read morethese folks did a complete check on my transmission and communicated to me my options only after they had all the results. Then they gave me my options a long with the pricing in which they were spot on !!! I have done work with many other places which the prices keep changes and many call backs.... These folks did the right thing and there were no price changes and the work done was awesome and the dates they told me were spot on !!! I sure hope I do not need there services again BUT if I do I would go back in a heart beat !!! Awesome people to work with !!! Thanks to all the folks at Natco......

I have a 2006 Honda Accord that had a bad air conditioner unit. I needed it replaced and decided to…read morehave the Serpentine belt done at the same time. I have lived in Cambridge MN area 30+ years now and never found a really good auto repair location outside of tires. I had these guys recommended to me. They were 42% cheaper than a Honda dealer. They were a little more than another shop in town. They certainly are not the bargain shop BUT they are a clean shop with good reasonable prices and great work. Told me they would have it done Thurs pm when I made an appt. Brought it in, done by WED PM. That's what I call service. They called me after looking the car over and requoted price to be what my husband thought it would be. Clean shop, good people. If Allina has their ambulances worked on there, I think it is good enough for me. I will be back!

Mechanics as honest and fair - and REALLY, REALLY good - as you'll ever find…read more My wife and I have been taking vehicles.to Jeff and Paul for over 12 years now and would never consider going anywhere else. if you're in the cities it's a bit of a hike, but your car will love the attention. And you'll love work well-done. Highly recommended.