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    Steve's Pharmacy

    4.0 (4 reviews)

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    CVS Pharmacy

    CVS Pharmacy

    2.2(25 reviews)
    2.9 mi
    •$$

    We picked up a UPS order here and it couldn't have been easier. Thank you for making this service…read moreavailable.

    On May 22, 2026 at approximately 7:45 PM, I had a very upsetting experience at the CVS pharmacy on…read moreLPGA Blvd. I am a Type 1 diabetic and was in urgent need of insulin syringes after a malfunction with my insulin pump. My blood sugar was rising into the 400s, and I explained clearly that this was a medical necessity and that I was from out of town without access to my usual supplies. I also explained that I am a veteran and receive my medications through the VA. The pharmacist on duty (tall white male with a beard) was dismissive from the start. He cut me off mid-sentence, showed no empathy, stated it was "his policy" (not CVS policy) not to sell syringes unless medications were filled at that location, and then walked away while I was still speaking. There was no attempt to explain alternatives, and no professionalism in how this situation was handled. What makes this especially concerning is the inconsistency. I immediately went to another CVS location (795 W Granada Blvd), where I was helped without any issue. The pharmacist there listened, treated me with respect, and provided the syringes I needed. That interaction likely prevented my situation from escalating further. This experience highlights a serious concern: access to essential diabetic supplies should not depend on which pharmacist a patient happens to encounter. When decisions are left entirely to individual discretion without consistency, it creates confusion and raises concerns about whether all patients are being treated fairly. I personally felt dismissed and prejudged during this interaction, which was especially difficult given the medical urgency of the situation. Refusing a sale may be within a pharmacist's discretion, but the dismissive and unprofessional manner in which I was treated is not acceptable--especially in a medical situation. I have included documentation from the other CVS location to show that this item can be provided. I have also submitted a formal complaint to CVS and intend to report this incident to the Florida Board of Pharmacy. I hope CVS management reviews this incident carefully. Patients should be treated with respect, empathy, and consistency, particularly when their health is at risk.

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    Steve's Pharmacy - drugstores - Updated September 2026

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