Speedy and communicative! This was a great spot for service and I'd recommend. Call ahead because…read morethey are busy.

I was having some issues with my transmission and based on the reviews that I had read I decided…read moreto give S & L a try and I am so glad that I did. Susan and her Team were all very customer friendly but more importantly, they found the problem, fixed it and at a reasonable price. Susan and her Team were very professional and really cared about me as a customer and that goes a long way. I will definitely be taking my cars to S & L from now on.

I called about a recall on our Ford Mustang. I had previously called another Ford dealership and…read morethey were not helpful at all. They said they "didn't have the parts." I called crossroads Ford of Sanford and I spoke to Dylan. He was very informative. Apparently it was not an active recall after all and explain to me what needed to be done if anything thank you so much for your help.

It is the best dealership experience I have had in a long time!…read more Salesman Chip Lay was incredibly informative, prompt, and honest. I was testing driving within 10 minutes of arrival. Jared Johnston worked up the perfect deal with numerous options, didn't try to get me in anything more expensive, and straight up told me one of my choices wouldn't fit in my budget. Financial Manager was awesome too, quick, and easy process! No messing around, all in, I was there MAYBE 3 hours. If you are buying a car from someone other than them you are selling yourself short.

I first started going to IA because they work well with the CarMax warranty group and now I can't…read morego anywhere else. Jason is one of the nicest guys you will ever meet and I never feel like he is trying to "sell me something". If he says, "you need to....", then you need to do it. He recently talked to me about a potential oil consumption issue, told me what I should consider doing about it and when I returned for my next service, he asked about what I had found out, what the dealer had done and was truly concerned for my well-being. It takes me 45 minutes to drive to IA but it is worth the time, effort and money. I take my car AND my husband's car there and will continue to do so in the future.

Got my vehicle back after about 3 weeks. Dropped it off with a full tank of gas, came back empty…read more No antifreeze in radiator. I always keep a check on my fluid levels. Will not return or recommend. I would go into the minus stars if I could.

Alex was great. got me in the car that I wanted. All the…read morestaff was great and polite.

Great place exceptionally profesional. Had two CV axles…read moreinstalled and engine mounts. The shop recommended quality parts at great prices. Nice touch and high customer service deep knowledge of they care and expertly. The main reason I selected they shop because the Yelp high ratings. .Inspection was great the technician took pictures of the part I will need to replacing. The repaired was done on time. They have a very convincente online appointment setting and remainder for my appointment. Highly recommended this place. Also have a clean waiting room and mobile phone chargers for your convine.Yes with charging cables for your phone . They using one of the world largest external battery... yes it is a car battery !

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Had to buy a new set of tires across the way (Discount Tire) and asked if they could recommend A…read moreplace for an oil change. Without hesitation they pointed me to Nonato! I drove over and was greeted promptly and thankfully, they were able to service my vehicle. Gloria and staff were knowledgeable, professional and kind. If you're looking for auto service in Sanford, look no further than Nonato. They are upfront and clear with the services they perform and costs are reasonable.

I literally went in to check my car and i'm tired mannn; of going to mechanics who charge me for…read moresomething that doesn't need to be fixed or for nothing. They checked out my vehicle in 2.5 and before they charged me they told me the issue, showed me and asked if I was alright paying the amount needed for a belt replacement. I appreciate them and definitely went though with it. Spanish speakers here but that didn't stop the communication at all they definitely knew what I needed.

For the second time in 3 years I went to Wilkinson to fix body damage on my Kia and I was not…read moredisappointed. Great craftsmanship.

From the owner: We understand that looking for a dealership that offers auto repairs, sales, and services is…read moredifficult. At Wilkinson Cadillac in SANFORD near Pinehurst, we serve as a one-stop solution. Whether it's servicing or repairing your vehicle, our experts are waiting to assist you. Drop by Wilkinson Cadillac to test-drive any car of your choice. You can also get a quick quote online. Browse through our website to find what you need today.

I had a recent flat and needed a quick repair. I brought the tire to Mavis, and they were so…read morecourteous and quick with the fix! They went above and beyond in their customer service. Highly recomm

Upon entering the establishment, the staff at the desk were nice. I explained the issue I was…read morehaving with my tire. Immediately took care of the issue explaining the process to fix the problem. Very satisfied with the outcome. Sanford, NC Store.

I have frequently stopped by here to utilize the free tire pressure check they offer. Today when I…read morestopped by they discovered that I had a screw in my tire. I had to leave to run an errand. I came back within a few minutes. When I arrived back, I was greeted at my car. Service was fast and friendly. Amazing Staff, thank you again for everything.

I called Discount Tire Sanford yesterday evening to confirm inventory for my vehicle. Jose provided…read more3 options with 3 price points. After settling on a set, I made an appt for Sat morning. I was helped by Josh, who was knowledgeable, professional and kind. I was in and out inside of an hour. So thankful on a holiday weekend Discount Tire had a set in stock and able to install and send me on my way.

I got an offer online to sell my car at Classic Nissan for about $4,500. Because I live about an…read morehour away, I explicitly asked Kimberly when she called if $4,500 was a reasonable estimate of the final offer and was told yes. Their final offer was $2,500. The reason? Not the tires, the condition of the interior or exterior, or any mechanical issues with the car, which they told me were all in surprisingly good shape for a car of its age -- it was the model year and the accident history, both of which I honestly reported on the online form and they could have viewed on the CarFax or AutoCheck reports. I recognize that dealerships can't give a final offer until they've appraised the vehicle. I do not understand why they can't give me an accurate, good-faith initial offer when I honestly disclosed the only factors bringing down the value at the very beginning. The one positive of my experience was Henry, who sat and chatted with me for the half hour I spent at the dealership. Otherwise, this was one of exceedingly few one-star experiences in my life.

If I could leave a negative review, I would. Initially, my daughter spoke with someone about a…read morevehicle that was within our price range.  When we got there, however,  we discovered that they refused to finance a used car in our initial price range.  Then we were shown a car that would have run about $400 a month. Their salesman pulled the usual car sales stunt of delaying and delaying until we were so tired that we just wanted to get out of there.  Then we were shown a new car and I remarked it might be a better deal because of the rebates on a new car, with which the salesperson agreed.  When it finally became time to do the paperwork, that's when we were informed there wouldn't be any kind of rebate on the new car. Then, when he said it would be about the same monthly payment, it actually ballooned to over $100 a month more, and of course, the comprehensive warranty for another $30 a month. Within one or two days, I kept getting a message on the dashboard that the left rear tire was losing pressure. I found out later than they needed me to come back in due to another document that needed to be signed. Why it couldn't be signed by docusign, I don't know. When I spoke to the manager, I mentioned the problem with the tire. I've had to spend somewhere between $30-40.00 stopping for air to pump the tire back up to its recommended PSI. So, being in a hurry, and driving in from out-of-town to accomodate them to sign another paper that somehow was overlooked, I would have thought in the interest of maintaining good customer relations, especially with a customer who had bought a brand new car just a few days ago, that their service department would simply replace the tire that started losing air within a day or two after driving the car off the lot. To my surprise and annoyance, I was informed that it would have to be put on the lift to determine the cause, and if it couldn't be patched, I would have to pay the difference between the cost of replacement and the warranty.  Also, the guy to do it was on break so I'd have to wait at least an additional 30 minutes before it could be put on the lift. The final straw came when I assisted someone in jumping their battery and discovered the hood is missing the rod to prop up the hood. The bottom line is that I'm sorry I ever came to them. I'm sorry I bought the car. I need a car, so I suppose it's better than nothing, but I also doubt that I'll ever do business with Classic Nissan of Sanford ever again. Now I just got a call that they forgot another document that needs to be signed. My advice to anyone looking to purchase a vehicle is avoid them like a plague.