Dr. Bell is great. Her staff is great. The service is wonderful. My whole family comes here and we…read morewill continue.

There are better dentists in Frederick. The staff is rude and condescending. The service is not…read moreanything special. You can never get an appointment when needed. The only good thing about it is the nice office. I was a client for years and had only missed one appointment, for which I paid a hefty $200-something fee. I had a work emergency and when I called to cancel the day of the appt (life happens), they transferred me to the office manager to rudely tell me that they couldn't have me as a client anymore. Claimed I had too many missed appointments, which was not true. I asked for her to tell me the days I had missed and she condescendingly told me it was irrelevant because I was no longer a client. Horrible customer service. Do yourself a favor and find somewhere else, there are better offices out there that have kind and compassionate staff, better availability and prices and offer true care for their patients. And no, as they would like to make you think, I'm not associated to any reviewer. My last name changed since I was a patient.

Such poor etiquette! Worst front desk staff: rude, irritable and for no reason - you show up on…read moretime for your appointment, but they decided to randomly cancel it because they assume you're a flake?? No, they unilaterally cancelled it for their convenience. And we wonder why healthcare is so poor in this country when doctor's offices don't value the patrons or honor their commitments. As human beings, realize not everyone has the flexibility or bandwidth in their jobs to appease your reminders. The front desk was rude, unempathetic and made it clear that my time was expendable. The dentist and owner has always been nice to me so some stars but other staff leave something to be desired... especially the front desk. To the admin: you are interacting with people whom have responsibilities that you'll never know or understand so I'll tell you the advice I got when I was just 15 years old: treat everyone with respect.

Dr. Salar Azad is knowledgeable, professional with wonderful bedside manner. Clean and friendly…read morepractice. Highly recommended

it's a very nice modern facility with easy access, Drs. Colliver and Chen have both done…read moreoutstanding work for me. The hygienist is the best I've encountered in a long life of cleanings. And the office staff is always friendly, efficient, and a pleasure to deal with. Highly recommended!

I want to say that adding the Smilist to your practice cannot be worth your clientele. I love my…read morehygienist, but as of right now I am actively searching for a new dentist. I apparently owed $56 from my last visit in September, which was not disclosed to me at that time. I usually pay any outstanding balances when I come in. The Smilist however could not wait until January 31st. Instead they harassed and threatened me for $56 which eventually cost me a $2 service fee! Unacceptable!

All the staff are friendly, the waiting room is very nice, and Dr Kerr is excellent. The dental…read moretechnicians are patient and knowledgeable. I've been coming here since it was Frieder Dental and the transition since then has been seamless. There have been nice improvements to the waiting area and the office in general, too. For those who dont like TVs playing news in waiting areas, this place doesnt do that. I have a long history of dental care and I've spent many hours in a dentist chair since childhood, but I'm no longer apprehensive about coming for my visits since I've been coming here. I definitely recommend this practice if you are looking for a family run dentistry that knows what they're doing, and that cultivates a nice atmosphere.

I've been coming to Dr. Frieder for more than 10 years now. It started when I had a tooth fall…read moreapart in my hand, and I needed to find a dentist in a hurry. Since that time, he's helped restore almost every tooth I have. With at least 1 crown and 2 root canals, plus a dozen or more fillings. His work has always been flawless - and entirely pain free! So good, in fact, that my entire family are patients here. About the only service he couldn't provide for us was surgical extraction of my daughter's wisdom teeth. Otherwise, we've always been happy to come here, and are always comfortable in the chair with him.

Hygienists are attentive , and considerate. Usually very happy with office and cleanings…read more Lately, the quality of service has declined. Was very surprised . Our child had a cleaning, and told us , it was not a very good cleaning , and felt like it was done too quickly. Did not feel as smooth and clean as in past. That was a first. New people have been hired. They were not as thorough as Plong term hygienists that we are used to. My cleaning was done quickly and I felt there was still "stuff" between my teeth. The check out process was not as friendly too.

I've been going here for two years and I highly recommend them. They will "recommend" what they…read morethink you need but no pressure ever.

I have been a patient of Dr. Oaks for many years. I am always treated with kindness and respect…read morewhenever I am there. I am still complimented on my beautiful smile.

What a ripoff dentist. Do your homework or reach out to me for proof of what I am still dealing…read morewith. His staff is ignorant! Kirsten for one needs to learn how to respo d to messages. Once the get you in, take your money they are done with the level of care you paid for and deserve. Check reviews before going here. I wish I did my homework first. I have sat in waiting room listening to many patients complain about this place. Unfortunately I was already in too deep to leave. They had my money already!

amani A 10/7/2020…read morethis is a greet place to take care of your teeth ,DR Askari and all the staff they are friendly and professional . they did wonderful work for the filling on my back tooth and dental cleaning . the office staff is very nice and helpful when ever schedule appointment .i highly recommend Rosemont dental center .

I used to go to this place for years. They always offered me the mouth guard which I never…read morepurchased because of the price. Also I have sleep apnea which makes it hard to wear a night guard since I have a mask that covers both mouth and nose. They mentioned there was a mouth guard that would help with sleep apnea/snoring as well but they said that the insurance usually does not cover it. Last time I visited, I had a new insurance company that covered medical and dental insurance. I asked if they could ask for an estimate to see if they would cover the sleep apnea mouth guard. (Out of all the times I visited they always showed me the same mouth guard device that had two pieces and was connected my a piece of plastic/metal that would push your jaw forward to help with snoring) After they check with the insurance they said that the insurance would partially cover the mouth guard. When I was on the visit they scanned both my top and bottom teeth. I thought that they understood that due to the sleep apnea I would not be able to use a regular mouth guard since it makes it hard to breathe with a full mask on. When I got there to pick up my mouth guard they showed me a piece that THEY HAD NEVER SHOWN ME BEFORE. The piece was only for the top part of the teeth. I asked why I was getting this and they said that they told me that this is what I agreed on. Which is not true. I was never shown this piece. If they would have shown me this. I would have not gotten it. They knew that a regular mouth guard will be hard to use with a CPAP machine. They said to try and see if it would work. I did. And just like I knew it would happen it doesn't work. I did see that the claim the submitted to the insurance was for 600 and my co pay was 146. Which I paid. For a one piece mouth guard that I cant use. And I cannot return. It's been very frustrating and disappointing to be treated like this. They knew my condition and I was not shown the second "mouth guard" only the sleep apnea one. They tried to call me and offered to put the $146 towards the sleep apnea mouth guard but the price for it would be $700. I would not recommend this place. Do not get the mouth guard even though the offer it often. Now I have a $146 device that I cannot return and I cannot use.

While the staff there is nice as I've gone a few times for fillings last year, their billing…read morepractice seems to have quite a few discrepancies. Every time I've gone, I've paid my bill & was good to go (over $400 worth out of pocket before I could leave). Dr. H had asked if I wanted a desensitizing treatment for my cavities. I had asked if they were covered by my insurance & she said yes so I went ahead and got it. The second time I received it for my other side, the front desk tried to charge me over $400 for it. I was like no- it should be covered that's what I was told by Dr. H. They said okay no worries we'll take care of it. They are calling me now 4 months later saying I have a $700+ bill overdue that I've never received nor was told about when I closed my account in November because of these treatments. Even the person on the phone was telling me she's shocked it's so much because she usually only sees it for $30 a tooth... make it make sense. Where did this bill all of a sudden come from? They better figure it out because I wouldn't have gotten the treatment otherwise if they had stuck to their word. Or had come back multiple times if I had known they were going to be so mistrusting to their word. I'm honestly exhausted of financial malpractice at dentist offices. I had thought I finally found a decent one. But this really took me over the edge. They told me at the end of last year that for 2026 they would stop taking my insurance, Delta Dental, which so many people have. Clearly, there is a disconnect between the patient/doctor experience & financial department & they'll continue to lose patients if they continue this. So beware!

I have been coming to this dentist since I moved to Frederick and they are wonderful. Their…read morehygienists are really nice, and all the dentists I've seen (Dr. Patel and Dr. Hailemelecot) are wonderful. I believe this location also serves special needs individuals which is so wonderful. I would definitely recommend them :)