All the staff are friendly, the waiting room is very nice, and Dr Kerr is excellent. The dental…read moretechnicians are patient and knowledgeable. I've been coming here since it was Frieder Dental and the transition since then has been seamless. There have been nice improvements to the waiting area and the office in general, too. For those who dont like TVs playing news in waiting areas, this place doesnt do that. I have a long history of dental care and I've spent many hours in a dentist chair since childhood, but I'm no longer apprehensive about coming for my visits since I've been coming here. I definitely recommend this practice if you are looking for a family run dentistry that knows what they're doing, and that cultivates a nice atmosphere.

I've been coming to Dr. Frieder for more than 10 years now. It started when I had a tooth fall…read moreapart in my hand, and I needed to find a dentist in a hurry. Since that time, he's helped restore almost every tooth I have. With at least 1 crown and 2 root canals, plus a dozen or more fillings. His work has always been flawless - and entirely pain free! So good, in fact, that my entire family are patients here. About the only service he couldn't provide for us was surgical extraction of my daughter's wisdom teeth. Otherwise, we've always been happy to come here, and are always comfortable in the chair with him.

Dr. Bell is great. Her staff is great. The service is wonderful. My whole family comes here and we…read morewill continue.

There are better dentists in Frederick. The staff is rude and condescending. The service is not…read moreanything special. You can never get an appointment when needed. The only good thing about it is the nice office. I was a client for years and had only missed one appointment, for which I paid a hefty $200-something fee. I had a work emergency and when I called to cancel the day of the appt (life happens), they transferred me to the office manager to rudely tell me that they couldn't have me as a client anymore. Claimed I had too many missed appointments, which was not true. I asked for her to tell me the days I had missed and she condescendingly told me it was irrelevant because I was no longer a client. Horrible customer service. Do yourself a favor and find somewhere else, there are better offices out there that have kind and compassionate staff, better availability and prices and offer true care for their patients. And no, as they would like to make you think, I'm not associated to any reviewer. My last name changed since I was a patient.

Place is awesome and provide one of the best dental experiences ever!…read more Staff is really friendly, helpful and happy to explain anything to you. They do take the time to get to know you and your family. Work with you and with your insurance company to reduce cost while still providing awesome dental care. Usually I hate the dentist but here I actually don't hate going to the dentist!

DR. CHIYO ALIE, Allison, and the entire staff was amazing. My child has a difficult time with…read moredental appointments and they made the experience extremely pleasant. They provide top of the line care and actually listen to you. They provide exceptional care at affordable and reasonable prices. They demonstrate great patience and gentle care for a delicate situation that made my son quite happy. I would definitely recommend them to the community.

it's a very nice modern facility with easy access, Drs. Colliver and Chen have both done…read moreoutstanding work for me. The hygienist is the best I've encountered in a long life of cleanings. And the office staff is always friendly, efficient, and a pleasure to deal with. Highly recommended!

I want to say that adding the Smilist to your practice cannot be worth your clientele. I love my…read morehygienist, but as of right now I am actively searching for a new dentist. I apparently owed $56 from my last visit in September, which was not disclosed to me at that time. I usually pay any outstanding balances when I come in. The Smilist however could not wait until January 31st. Instead they harassed and threatened me for $56 which eventually cost me a $2 service fee! Unacceptable!

Best dentist I've been to so far. The woman who was cleaning my teeth was very thorough. I like how…read morethey have TVs you can watch to distract yourself.

Dr. Dinh is a very nice man, if you like a con. Unfortunately, I realized it to late. When I became…read morehis victim , I had no pain in my teeth or gums. I had several old silver fillings that I wanted replaced due to cosmetic reasons, a build up from a route canal that had no pain and a tooth that was slightly chipped . Dr. Dinh refused to replace the fillings until I had agreed to let him crown both teeth with no pain. I should have ran. I finally agreed to let him crown the two teeth ( one was a molar). After he finished, I had to return to him approximately 7 times complaining that food was getting trapped in between the molar and it had became very painful. Instead of replacing the crown he continued to give me the run - around. Mind you, I had been going to him every 6 month to have my teeth cleaned , examined and x-rayed. All of a sudden he said i had bone loss where he put the crown. I ask, "how could this be"? As a result of his negligence I have severe bone loss where he put the crown and now the tooth has to be extracted. The tooth in front of the molar has constantly hurt every time I bite down on it. He continued to con his way through every visit. Please, run from him if you want to keep all of your teeth in your head. Wait time 10 minutes

Great dentists! I've always been nervous to go to the dentist but they have gone above and beyond…read moreto make me feel comfortable. Also great staff all around. Highly recommend!

I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

Wife set up an appointment based on a recent visit she had. I hate going to dentists in general,…read morebut I can say this office seemed like they really cared about my teeth. They did a deep cleaning and sent me on my way. Office was clean, efficient and professional. I'll be back for a follow up cleaning. Highly recommend checking this office out. Location easy to get to right off of 28.

Friendly, efficient, thorough! Very responsive to patient's needs. Excellent practice all around!read more

I cannot even begin to explain how thankful I am to have found such a wonderful dentists office! I…read morecould be described as one of the individuals that absolutely loathes going to the dentist due to some unfortunate experiences I've had in the past at different offices. Quince Orchard Dental Care has completely changed my outlook on the dentist! Prior to my appt. I hadn't been to the dentist in far too long and had to have some work done, Dr. Lee, Deb, and everyone else at the office made my visit so exceptional I've recommended to my entire family to switch dentist offices. The office is clean but doesn't have that weird sterile smell that makes you sick to your stomach. There are tv's on the ceilings of each patients room, so if you're the kind of person to enjoy watching Ellen while you get your teeth cleaned it's a great feature. The whole team is so helpful, really encouraging, and truly have mastered patient care! If you need a dentist or are looking for an office that makes you feel welcomed and cared for, Quince Orchard Dental Care is for you.

I had a very troubling experience with this dental office and lost trust in the care I received…read more In my experience, treatment was performed on the wrong teeth. I was also told that I would not be charged for certain services, but I was later charged anyway. Even though I had insurance, I received additional charges that I did not expect and felt were not clearly explained beforehand. There were also times when I was not provided paperwork or documentation regarding my treatment and charges when I expected to receive it. Combined with the unexpected billing, this made me seriously question the transparency of their billing practices and services. I also experienced long waits to see the dentist. What concerns me most is the dental care and relied on what I was told about my treatment and costs. Based on my experience, I would strong encourage people to ask for copies of their treatment plans, billing documents, and a written explanation of expected charges and insurance coverage before proceeding with treatment.