I was referred to this clinic in Gardnerville. When I arrived the doctor had no clue as to why I…read morewas there. He said he received no paperwork from the referral and didn't have any idea of my symptoms or concerns. I had to explain to him why I was there and he said there wasn't anything he could really do to help me. I was in and out in 15 minutes and out again around $250. I asked for a refund and they denied it but offered me a $50 refund. I accepted but I had already triggered the bill pay because the refund offer didn't come for three months. I was making payments and they said they would adjust the payment schedule. they didn't. Now they owe me that $50 refund they offered and billing has ignored me for almost two months. One young man in billing hung up on me and I suspect he is responsible for the failed attempt at my refund. My doctor was terrible. Very unprofessional! After this long a time trying to get my refund, I have to say thay are a practice without integrity and downright dishonest.

My experience? Getting ahold of them to schedule an appointment is impossible. They sent a…read morereferral for me to get an MRI, no one ever contacted me to schedule an appointment. I couldn't talk to anyone to follow up so I just canceled my MRI review appointment online but I still received texts that I had an appointment. Don't waste your time with these people. Find a doctor that cares, there's plenty out there.

Want a great caring doctor who takes time with each patient and who is skilled in ear, nose, and…read morethroat issues? Look no further, this doctor is the best in the area and worth the drive no matter where you live. After a very bad experience with an ENT doctor in South Reno, I ended up here and so happy I found this doctor. He really listens to what I have to say and explains things every time. So happy I found him. I was going to a doctor in So. Reno who was rude and not helpful. A doctor who had no idea what was going on with me so I make a change. Dr Manoukian referred me to a specialist in Sacramento for an ear problem I was having. He told me he was sending me to a top notch doctor and he was right. I had surgery and my hearing was restored. I am forever thankful that he sent me to a great specialist. I really like that Dr. Manoukian lets you take part in decisions about your health issues. He gives you options and gives you time to make the right decision for you. This is the only kind of doctor that I want. Life is all about being informed and making the right choices and all doctors should listen when their patients have concerns or questions. I feel that Dr. Manoukian is the best doctor in this field in all of Northern Nevada. Give their office an call and don't get discouraged if their is a wait to get in. The best doctors usually have a wait because they have a long list of patients who trust them. I am one of those patients.

Manoukian may be a great doctor, his staff and office personal leave a GREAT DEAL to desire. If…read moreyou are a recovering cancer patient, expect to have your follow up appointments cancelled, moved months out from his recommended review dates by 2 to 3 months and if you ask to speak to Manoukian, be told he is too busy. BEWARE, if you challenge the staff, they will drop you from their rolls of service with no contact with Manoukian. As a cancer patient, you should consider this before yo become involved with his practice.

I am glad I am able to finally be seen by an ENT for some of the health related issues I am having…read more Right away during my visit, I can tell Dr Romaneschi really knows what he's doing. His office and staff were super friendly and make you feel welcome. I look forward to working with Dr. Romaneschi as I have more visits to come. Thanks for getting me on the right track for some improvement.

I had a very poor experience with Dr Romaneschi , Poor follow through and inattentive. I felt…read morebasically blown off. Fortunately with a new Doctor followed up the cancer I had was found and treated.

Appointment was easiest. Set. Billing and collecting of copay was agreeable. The doctor I saw had a…read moregood sense of humor.

Unhelpful They almost wouldn?t let me in because I was five…read moreminutes late. The doctor was consulted and said he could fit me in. There was no one in the waiting room and no one came out while I was waiting and I waited a half an hour to see him.He was very forceful in his speech. He was impatient and determined to get his point across. I hate to say it, but narcissistic. He wasn?t very interested in what I had to say. He was sure to tell me that, even though I wasn?t going to be his patient, he was going to charge me for the visit and the urine test. He had no intention of keeping me as a patient. I already had another Doctor who was farther away so I agreed to go back to him and after I got out of there I was certainly glad that I had that option. He might be more suited to be a chiropractor, since that?s mostly what his training was in. If you need that he may be a last resort. Dissatisfied - December 15, 2023

I recently had a visit with a doctor that works for this surgical group. Instead of writing another…read moreawful review of this doctor (2 star doctor) I have decided to leave a review for the medical center of where this doctor works. I feel this center has a lack of accountability, low standards, and ineffective leadership to employee this doctor, and or have not been able to get this doctor to improve performance. After my visit which went absolutely no where in helping me with my worries and problem, my "addressed" issues was not at all taken care of. (My finished paperwork stated that issue was addressed.) After this appointment I went and looked up the doctor, I was not surprised what I found and read on reviews. It was horrific and really sad on what people has experience with this said doctor. I am dumbfounded as to why this center has still not corrected/helped this doctor to be more caring, less aggressive, loud, arrogant, and just lacks gentle health care for individual patients. I was going to call and switch to a different doctor in this group that I heard good things about, but I have decided to take my health care needs somewhere else. overall I am just shocked.

Saw Dr. Beal for consultation and have to admit I was very nervous based on primary care doctor's…read moreassessment. Her overall demeanor was reassuring and comforting. She spent enough time to make sure I understood exactly what was happening with my condition. She is a surgeon by training and normally surgeons want to do surgery. She supported lowest level of care possible. Her office staff is friendly and efficient. I would highly recommend this group and Dr. Beal in particular.

He determined that my dizziness was caused by crystals being out of place. Had me go to therapy and…read morethey fixed the problem.

Great appointment. Dr. Schlager answered all my questions and determined my ear pain issues. office…read morestaff is very friendly and professional.

Nurse Tilda Martin was very helpful and extremely knowledgeable when it came to every appointment…read more I had a bad interaction with another medical professional at a different facility. But she got me in quickly, addressed my needs, and she has been outstanding with her listening and customer service. She gets 6 stars. Thank you Tilda!

Amazing !! Nurse practitioner Timothy O'Neill ,is outstanding , professional , and extremely…read morepatient ! I would recommend nurse practitioner Timothy O'Neill for being a qualified and kindly respectable, compassionate, caring person. Thank you for your time and your Care. I appreciate it. I've had a hard time finding a person I can trust. I trust you, Timothy O'Neill God bless you have a beautiful day and a beautiful life Thank you again.

Yelp for a medical review?!…read more I read the previous reviews about this doctor on yelp as well as health grades and she was given 5 stars. I felt skeptical getting a review for a medical doctor off of yelp but I still called. I went to my appointment and the front desk ladies seemed nice (I didn't have a problem with them) The nurse called me back and started my exam and she was very informative and was very nice and made things seem more comfortable. She made me feel more at ease and comfortable when I explained my previous concerns and how I was treated at another office in Reno. Dr Koch came in and was also very informative and didn't rush the appointment and made me feel like she had the best interest in me. Finding a doctor who is caring, gentle and seems like they have the best interest in you is hard but I truly didn't feel bad about myself when I left their office like I did with a previous gyne. I would recommend her for sure!

Dr. Koch is amazing. She has a wonderful demeanor with her patients. Her visits are never rushed…read moreand she takes the time to listen to what the patient says. I have only been seeing her for the past couple of months, but as a patient she makes me feel comfortable and safe. I would recommend her to anyone.