Manoukian may be a great doctor, his staff and office personal leave a GREAT DEAL to desire. If…read moreyou are a recovering cancer patient, expect to have your follow up appointments cancelled, moved months out from his recommended review dates by 2 to 3 months and if you ask to speak to Manoukian, be told he is too busy. BEWARE, if you challenge the staff, they will drop you from their rolls of service with no contact with Manoukian. As a cancer patient, you should consider this before yo become involved with his practice.

I was so pleasantly surprised with this doctor. It is so rare these days that you find a doctor…read morethat is not only knowledgeable but kind and is empathetic. He is very thorough, listens to his patients, and spend time with you. He truly is a gem. You are a lucky patient if you get to see this man.

I went here on Wednesday, April 24, 2019 at 11:30 AM for their grand opening ribbon cutting…read moreceremony, even though they had been open for three weeks already. They closed to office to patients from about 11 AM to 1 PM to allow for this. I was so ecstatic about my experience today. The chamber of commerce employees here were talking how they just broke ground on this building last October. They said once the framing goes up, the rest is completed really fast. There were actually two ribbon cuttings: one outside by the main sign on Medical Parkway, and a second, smaller one, at the front doors to the building. There were were so may dignitaries here, like the Chamber of Commerce president and the mayor of Carson City. The chamber president brought the medium-sized grand-opening scissors, which were about 18" long. She said she had a larger size back at the office. There also representatives here from CarsonNow.org, Well Fargo (the bank that financed the new building), and the marketing team for the medical office. The chamber president gave instructions to the head and founder of the medical office, Dr. Paul D. Manoukian, MD, MPH, on how to use the scissors. He joked: "you don't think I know how to work scissors?!". The video for this is here (excuse my typo in the caption, which Yelp won't let me correct): https://www.yelp.com/biz_photos/sierra-nevada-ear-nose-and-throat-carson-city-5?select_video=blcHvaU0MS4Y09K_XjVK7g&utm_campaign=www_video_share_popup&utm_medium=copy_link&utm_source=(direct) Dr. Manoukian was born and raised in Nevada and has always wanted to give back to the community. You can tell he takes pride in his medical office and works hard to ensure its success. Then after the ribbon cuttings, Dr. Manoukian, gave a tour of the offices. He showed us the rooms with all the instruments and explained how these rooms had no sinks to prevent the spread of germs, He also showed us an exam room, the new mini CT machine, the offices, the break room, the billing office, etc. There was also a pediatric waiting room in the corner, as well as a separate Hearing Aid Center off the main office, but run by Sierra Nevada as well. The festivities concluded with the reception, which was catered by Carson City's own LA Bakery (although one of the office employees bought the drinks the night before at Walmart). There were: grilled chicken beef slices cold vegetable medley salad with broccoli, peppers, carrots, grilled onions, and zucchini fruit and nut salad with spinach, feta cheese, cherry tomatoes, Mandarin oranges, walnuts, and cranberries garden salad rolls a fruit spread with grapes, orange wedges, cantaloupe, kiwi slices, and strawberries cookies. Dressings included a choice of ranch or balsamic. I highly recommend LA Bakery, as the food was perfect and savory. We sat in the rear outside seating area, and the weather was perfect. The chamber of commerce president took the first plate as part of the ceremonies, while some other person knocked the cup of plastic knives to the ground. I got to meet the Dr. Manoukian at the reception, and he was was very cordial. At my table, everyone said how glad they were these festivities were in the daytime, since most had after-school activities to go to as parents. At the end, I went back to the offices to go into the Hearing aid Center to ask questions since I wasn't able to ask them before, due to guests talking to the receptionist there.

Absolutely disgusting behavior by the employees here. I witnessed several instances of elderly…read morepatients being screamed at and berated in the waiting room. The front desk staff at this medical office consistently lacks the correct paperwork, and is unresponsive to phone calls. When asked about it in person I was met with rude language and escalating behavior in front of the entire waiting room. When pushed on a mistake made by an employee that costs me a lot of money- Ivan at the front desk told me that she wasn't trained properly and berated me for asking any follow up questions. I would never allow any family members to come here and be treated so inhumanely. The audio diagnostic test I had done was also extremely rushed, so much so that I feel the tech was not paying attention. This place is a huge red flag.

Just saw her for my daughters tonsils. We got in quickly and She was excellent. She listened to…read moreour concerns and gave us great recommendations. Highly recommend!

I saw her recently for a sinus issue. Extremely pleasant, and informative. I am so glad to have…read morediscovered that Erin is another great option for medical care at this well run practice. I also found Helen in the front office to be very efficient and thorough on helping me out on the phone and in person.

He determined that my dizziness was caused by crystals being out of place. Had me go to therapy and…read morethey fixed the problem.

Great appointment. Dr. Schlager answered all my questions and determined my ear pain issues. office…read morestaff is very friendly and professional.

We were REFERRED to Carson Tahoe ENT Associates by the VAMC Reno. We set the appointment for August…read more22 on June 20th, so we'd been waiting a few weeks for this appointment. We CONFIRMED the appointment two days before. Left our house at 5 am to drive to Sparks, drop off the dog with my mom and drove another hour to Carson for the appointment. So, well OVER 4 HOUR DRIVE to get to the appointment we'd WAITED WEEKS for to get my husband's ears checked out and see why his hearing is going in and out since his stroke. We arrived at the hospital 15 min before the appt, filled out the paperwork then waited...and waited...and waited. About AN HOUR LATER the receptionist asked if he'd had his examination yet. NOPE. She said that's not right and checked to see what was going on. She messaged the doctor (I do not remember which doctor to whom he was assigned) but no response, so she called the doctor and requested they check their messages. The doctor responded "reschedule". When the receptionist pointed out how far we had to drive that day for that appointment and how much it cost us in gas to get there and we still had to drive home the doctor just responded, "no choice, reschedule". The receptionist was not happy to give us this news. She was extremely pleasant and helpful and noted in our file in great detail what actually happen so no one can say it was our fault. It COST US $130 IN GAS, round trip, for this FAILURE of an appointment--and NO, we did not reschedule with this "provider". They DISRESPECTED an Air Force Veteran, gave no excuses whatsoever. (I'm guessing because it was to be paid by the VAMC and probably wouldn't receive the full amount of their exorbitant fees.) If we failed to show up, or showed up late, we'd been charged a fee for the inconvenience to them. What about the INCONVENIECE to us for their FAILURE to follow through with the appointment we were on time for???? As far as we're concerned, they owe us at least for the gas. However, I'd say they also owe us more for our WAISTED TRIP as well. I guarantee they won't be so inclined to offer payment. I WILL NEVER RECOMMEND Carson Tahoe ENT Associates to anyone I know for any services at any time. There is NO TRUST and NO RESPECT for them from us, they didn't earn it. Shame on CT-ENT Ass.

Having a tonsillectomy as an adult is a VERY challenging recovery. Dr. Manoukian and his team made…read moreit the best possible experience for me. From the initial consultation to the final follow-up visit, I had pleasant experiences. All staff at the desk, nurses and assistants were friendly and helpful. Dr. Manoukian took the time to answer every question I had and made sure I felt comfortable with his answers. His bed side manner was amazing and truly made me feel at ease. His abilities as a surgeon, phenomenal! I highly recommend Dr. Manoukian and his office for the best ENT experience!

Great in person visit. I felt at ease with his exam and prognosis…read more His biopsy surgeon Doctor Caten was particularly nice and gentle. I experienced no discomfort during the procedure. Very professional.

Dr, Campbell and staff are terrific. I had previously had a horrible experience with another…read moreaudiologist in town and was leary of trying again. However, I am extremely glad I did. Dr. Campbell addressed all my concerns, did a far more comprehensive test on my hearing, and worked with my insurance to get a pre-authorization and coverage. If you are in and around Carson City NV, I highly recommend Dr. Campbell and Carson Audiology Associates! I hear you now!

What do I recommend about Dr. Cambell... approximately about a month before Christmas I went to my…read morehearing center and received a hearing exam and the doctor there says yes you definitely need hearing aids. I said OK what is that gonna cost me and he says well that runs we recommend her about $4500-$5000 as well. I need to talk to my partner and think about it forgetting that I should've went to Carson audiology to begin with because I've known the doctor for many years from church. Well, not only did my partner. Tell her that I needed to have my hearing checked. She called me and says let's get you in so about a week and a half before Christmas I went in for a hearing test and of course I did need hearing aids. She said well they'll be ready on 29 December. I said OK little nervous and a little excited I didn't know what to do well needless to say I didn't think she took my insurance but she did. She called me the day before Christmas Eve and says hey can you come in and get your hearing aids. So I went in and spoke to Dr. Cambell and got my Christmas gift the best Christmas gift that I've ever had in my entire life the gift of hearing better thank you Dr. Cambell and your staff for giving me the best Christmas gift ever

First of all, Sierra Nevada Hearing Aid Center IS NOT associated with Dr. Paul Manoukian's office…read morewhich is the main clinic in the building. I went to SNHAC because their office shares the lobby with his office and they sell Starkey hearing aids. I bought the Livio 2400 AI hearing aids in 2020-$7600 thinking they would do everything the specifications promised. The first thing I learned was - the hearing aid features are only as good as the people programming them. Although I have had battery issues with my Livio's since the beginning, the hearing aids, in general, performed as told WHEN PROGRAMMED PROPERLY. During the first three years, adjustments don't cost "per visit" and you are cared for with a smile until you present with too many adjustments or battery replacements. Your "warranty" will expire in three years and it will cost you $741+ to have them serviced and then pay for every visit after. You will be charged a "set-up" visit when your renewed aids come back, $65. If you need an adjustment after that, you will be charged another $65. Great, especially on a fixed income! These charges are not unique in the world of hearing aid merchants, but it's something they don't emphasize at the initial purchase. Have a problem after the warranty expires? You will be told that your hearing aids are "four years old" as if the care you gave them didn't matter because to them, it doesn't. They stay in business by selling you new devices because yours have upgrades that are no longer supported or they are just plain obsolete... Sounds like a cell phone right? (Speaking of which, iPhone and Android are coming up with reasonably priced hearing solutions for people like myself.) My point is, when I have a problem with a high-end, high-cost item I have purchased, I expect service with a smile and genuine concern for my satisfaction and health. I don't expect the receptionist to act like I interrupted her break or like I'm on an outpatient visit from the sanitorium. I don't appreciate the giggling in the back and sour attitude over the counter. I need help to keep my hearing aids going as long as I can now that I'm on a fixed income. I'm fed up with this office and finally called Starkey to file a complaint (800) 328-8602 and let them know what my experience has been with Sierra Nevada Hearing Aid Center and to please suggest another Starkey provider in the area. Done. They took my device S/N's and offered to help me over the phone. However, one of my devices is on it's way back to the factory - again. The company also gave me a number for Starkey that can give assistance to qualified parties for the purchase of new hearing aids, (855) 686-2202. The office audiology visit was pretty good and is the reason there are two stars instead of zero. The Starky company was concerned about their product performance and my problems over the four years - five stars for them. I have not cussed or yelled at the receptionist. Perhaps it's just bad chemistry? Regardless, my purchase is one among many that has paid your salary and kept your door open. I don't like leaving bad reviews for local businesses but four years of "hassling to hear" has done me in. Shop around and decide for yourself.

My husband finally consented to having his hearing tested. From the appointment desk to the fitting…read moreof the hearing aid, he was treated with respect and all questions were answered. We opted to pay a little more out-of-pocket than our insurance covered, and are completely happy.

I have suffered from sinus issues for 40 years, allergy shots from my time in Ca and NV. I would…read morestill average 4 sinus infections a year. Three months ago I met with Dr. Hudson and his team and was given three options. Dr. Hudson recommended a sinus balloon dilation. Did the procedure and there was a drastic improvement in my breathing. I am a CPAP user and I no longer need to use sinus sprays before sleep. I just wish I had found this practice earlier but I am so thankful to my primary physician, Dr. Tyhssen for setting it up. Great Doctor and staff and a very happen patient. Never thought I would rave about a medical procedure but this warranted it.

I've been a patient of theirs for a couple years, and had a sinus procedure done. They have all my…read moremedical records, I switched jobs and am not eligible for insurance for a couple months and asked them to let me be a cash patient this one time so I can get treatment for a nasty sinus infection. The office manager has a bad attitude and is condescending. I am already a patient there, not looking for anything free but to get an appointment to remedy a sinus infection. She kept repeating go to urgent care which is a complete waste of time. I definitely will not be back, a good customer that can't even get a simple request met that I would have gladly paid for. Unbelievable.