Very pleased with my first visit. They were patient, understanding and encouraging (they're helping…read moreme to resolve some issues that currently preclude being able to get an accurate prescription). I felt heard. And I'm excited! (And a real person answers the phone. And follows up!)

Had a great experience with back office employees, but had to give an overall 3 stars mainly due to…read morethe lack of friendliness from the front office desk agent (middle aged Hispanic lady?). I gave a courtesy call to let them know I would be less than 5 min late to my appt due to having an emergency at work, receptionist/front desk was silent on the phone, I said "hello?", her response was, " ...yes, I'm here.." then proceeded to say it was fine. When I checked in, I'm assume the same lady on the phone didn't acknowledge me after chatting with her coworker, just seemed to have a chip on her shoulder, and told me to sign in then have a seat. She didn't bother mention it was going to be a 20+ min wait, it seemed completely dead at the office (just one other patient was there. It was just not a good experience. Back office employees were great! Also, wanted to mention how pushy they are -- they call/text/email me at least twice a week. And it's just too much for me. Prices are also a bit high, even with a reference. My best friend had her lasik done by the same surgeon in La Jolla and was quoted $600 cheaper. Will consider other options before going back.

I have been coming to Inland Eye Associates since 2021. There is plenty of parking and they are…read moreright across from Rancho Springs. They have plenty of seats. Front desk is OK. The only problem is they don't remind you when your yearly check up is due. Everyone in the back like the assistant were efficient and friendly. They communicate well. I see Dr. McDiarmid and he is excellent. He's thorough and knowledgeable.

Checking in was typical of a first visit, and the staff were kind and professional. The office…read moreexperience was calm, busy and hospital-like in a good way. Valerie is the best! Very professional, knowledgeable, and customer service oriented. Dr. Phillips was extremely knowledgeable, professional, interactive, and a pleasure to converse with. Totally impressed with his ability and level of care.

This review is concerning the Optometry Dept. I've been seeing Dr. Miller for the past 7 years and…read morehave had a great experience. The Optometry Dept is the worst! I usually take my prescription elsewhere to be filled. I had a bad experience with them a couple years ago. But this year I decided to give them another chance and again was disappointed. I had requested a tint on my glasses and when I went to pick them up there was no tint. I was told I could leave them, and they would return them to be tinted. I would have to make another trip to pick them up. For the second time they were unable to get it right. I don't usually take the time to write a bad review... but when I told the tech never mine, I will just take the glasses. As I went to leave, she was very condescending and said "oh have a nice day"...WOW great customer service!

My sister and I both went in for routine eye exams, and we were both very happy with the exams…read more They recommended further tests for me which I did. They were upfront about our copay amounts and required them at the time of service. Everything was great until I saw that my sister had apparently paid over $600 for glasses. I was shocked. Because she is a bit challenged, she was shocked at the price also. I've put in 2 calls to the optical department to see if her glasses are ready when promised but no call back yet. Very disappointed.

Just wanted to say that I highly recommend going through IN Focus group. Dr. Joseph was very…read morehelpful after my accident. My eyelid got cut open along with the muscle inside and I was unable to open my eye for over a month. I thought I would never look the same after that but Dr. Joseph was reassuring during the whole process and after surgery has my eye looking back to normal. I couldn't be happier with the results!

From the owner: Cosmetic Eyelid Surgery Specialists. We bring the best of Southern California to you. read more

I was there today (4/8) for an appt. with Dr. Samuel. There was no one there at at that address and…read moreall the doors were locked. 2 other patients were also there. That was the address I was given when I made the appt. I called, and called, and called. No answer. Finally, someone in the Phillipines call center answered. When I ask to be connected, they would only send an email to the office, which wasn't actually at that address. Not sure where it was. No response. Left 3 other messages. No response. The call center could not reach them. I need to find a Retina Specialist that will care about patients.

Waste of time to visit Dr Samuel about a vitrectomy. I know the risk and had it on my other eye. He…read moredid not even look at my eye with a scope or anything and said I would do it with an injured other eye. What a waste of my time and money.

Dr. LoBue is super skilled and truly cares about his patients' well being.He has been in practice…read morefor many years, but still conveys enthusiasm for his profession!

I actually go to there Temecula office. The staff is warm & friendly. Dr LoBue is wonderful. Dr…read moreNoroodin is wonderful too. I highly recommend them for eye care!

We went to Eye Associates of Southern California in Temecula and received horrible service. They…read moreattempted to over charge us, lied about services to be rendered and had a general demeanor of ugliness. Pretty sad that a doctors office would have such a poor history of customer service. There are many more great eye doctors in the area. Dont waste your time here.

I actually live in Greater Orange County and came to Dr. Saini for my cataract surgery based off of…read morea referral from a family member. When I came to him I was 20/400 (legally blind) and he got me into surgery in less than a month. It's been a month now post-operation and I can see 20/15 and only use reading glasses for small text articles on my phone. In addition to the actual results of the exam, the quality of care and customer service is top notch and all of the front and back office staff are very helpful. Once my right eye deteriorates I will come back.

I had a procedure with dr Phillips and everything was amazing from start to finish very…read moreprofessional caring knowledgeable I highly recommend him Thank you again for great results.,

Arrogant, indifferent. The staff in the clinic is very friendly and helpful, unlike the doctor and…read morehis assistant. I asked him a simple question, important for me, but he just ignored me and left to deal with another patient. His assistant didn't even want to listen to this question and rudely stated that she has to help the doctor (although before that she chatted in the hallway with a nurses). The nurses there are very good and attentive to patients. The doctor lied that they have no machine for measuring visual acuity (with the balloon) in the clinic, although they do have it! A nurse passed by and saw how rude this doctor and his assistant treated me, she pitied me and measured my visual acuity (1 minute, the doctor and his assistant didn't wan't spend even a minute+ on me! Although both times I had to wait the doctor in the lobby for 2 hours after the appointed time)

I took my mom here for her second surgery. She says that Dr. Utnehmer is really great and funny…read more Everything he says is very informative. The waiting area is very clean and relaxing before they have to go in for the surgery. But it happens very quickly. She recommends Dr. Utnehmer.

First off the waiting room is tiny and usually cramped to the point you cant get a seat. If that…read morewas the only issue I wouldn't be writing this. I was referred to Pacific from Inland due to needing a Glaucoma specialist. Was told they accepted my insurance which both entities of my ins. are listed as accepted on their list. A month to get my first visit which is fine but after prescribing another eye drop and told surgery was not an option they made another app. for a full work up in three months which was in the first week of Oct. 2025. IMO i should have had a sooner follow up to check on my eye pressure situation but three months later...... After a full work up im told my pressure is not being maintained by the drops and now Dr. Yung is recommending surgery. Unfortunately he tells me now that my ins. does not cover that and "There is nothing more he can help me with". This leaves me forced to contact my primary care DR. and ask for another referral for a Glaucoma specialist. So I lost four months of time because they couldn't tell me at the get go my ins. did not cover any procedures. Another note: I and my insurance co. left messages multiple messages with the scheduling agent, Karen, to see if they could get it covered after getting the paperwork submitter and NEVER got a call back. This is the worst treatment i've ever encountered in my 59 years.

I have been seeing Dr Smith for many years. He explains things well and you understand when you ask…read morequestions. Dr Rieske is also outstanding. He did my cataract surgery. It was very successful.