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    Steve Madden

    3.2 (10 reviews)
    Closed 9:00 am - 9:00 pm

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    25 days ago

    i went here super indecisive and kim helped me get a bunch of shoes to try on (i still feel super bad) but she's so sweet and very helpful!

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    6 years ago

    Nothing appealing when you walk into a store and the employees are to busy gossiping than greeting customers.

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    5 years ago

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    6 years ago

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    6 years ago

    An employee named Hali was super nice and offered great service! Satisfied with my purchase.

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    9 years ago

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    Shoe Palace

    Shoe Palace

    (8 reviews)

    Definitely one of the worst sneaker shops I've ever been to. I know Desert Sky is a sketchy mall…read morebut damn. No one greeted me. The sales people talked amongst themselves and looked at their cellphones. I grabbed a sneaker I wanted, sat, and waited for anyone. I had to get help. I asked for a size 10.5 & the clerk said they only had a 10. When the clerk came back, he said they just got a new shipment in & they have my size. He only gave me one sneaker to try on which I thought was weird. I'm not a hoodlum teenager looking to run out the door & I don't dress like one. When I got home to lace my sneakers the one I didn't try on was scuffed up. I felt duped. So I returned them the next day for an exchanged. Again, I wasn't welcomed. No smiles just faces of disgust. I asked for an exchange. They brought out another pair. This time I inspected them & they were scuffed up too. The clerk had the nerve to say, "Which one you think has less damage & looks better take that one." I said, "No, I'll take the refund. I'm not spending $200 on damaged sneakers." I walked over to Foot Locker to get the same pair, Got 10X better service too.

    My daughter and I went in to exchange a pair of shoes and was approached by a female employee who…read morewas extremely helpful and kind. But Brandon an employee was so rude. He literally walked up and said where you put the shoe on and I said huh? He said where did you wear the shoe. I stated no where they had scuffs when I bought them and she had said that's fine any issues you can bring them back. Mind you the soles weren't dirty or anything. He said I have to go ask my manager and the manager stated I could exchange or return them. I asked Brandon to check for shoes he instantly told me every shoe I asked for they were out of without checking. My daughter stated every time she looked up he was staring at her. He made her extremely uncomfortable to the point I just returned the shoes. The manager sat in the back the entire time and never came out when I was upset Brandon accused me of something I did not do. They refused to provide corporates number

    Steve Madden - shoes - Updated May 2026

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