I had a childhood trauma which made me terrified of going to the dentist, the fear continued all…read morethe way into adulthood. This fear made me constantly ashamed and embarrassed. Then came Dr. Gottlieb and his amazing staff especially Misty, who is my hygienist. Dr. Gottlieb is professional, very skilled and genuinely cares about his patients. Now I go to my appointments without thinking twice, I actually look forward to seeing Dr. Gottlieb and his amazing staff. He truly changed my life and I occasionally get compliments on my smile. One in a million!

The utmost level of care and quality in Dr. Gottlieb's practice is evident every time you visit his…read moreoffice. He is always up-to-date on the latest techniques, he has a calm demeanor and his office staff matches his level of professionalism and care. He is the best dentist in Pittsburgh.

I've been here twice now and Dr. Leahy is friendly and does a great job of explaining things in…read moreeasy to understand terms, but I can't say I've been as impressed with the staff. This is personal preference, but I expect my dental care team to care about their dental health and it was surprising to hear about a chronic smoking habit. I had another hygienist today who I suspect isn't a regular based on her unfamiliarity with the office, and who gave me the longest cleaning I've ever experienced. On the topic of x-rays, the first set didn't save on my first visit and I had to do them twice, and most recently they weren't able to be taken. I did get a pretty clear description of their teeth whitening service which I'm excited to try, and for the dog lovers out there, there's usually a friendly giant roaming the office!

Visited for professional teeth whitening and had a great experience! Morgan was exceptionally…read morefriendly, walking me through each step of the process and Dr Leahy periodically checked in ensuring I was satisfied! Speaking to other customers in the waiting room, this dentist supports a welcoming, neighborly environment. Here, you're not just a patient, you're a person. Thank you for the excellent service and see you all in 6 months!

This is my first experience there...They had to reschedule me for a check up. No big deal. So I…read morewent in 2 weeks later for my appointment. I think I had the wrong time because I was a half hour late. Dr. Culver was like "don't worry, that's fine. We already made asked you to reschedule and since it's late in the day I'll clean your teeth myself." He was sooooo nice. I thought he was gonna be all mean since I haven't been to the dentist in years. I'll be back soon. Such a great atmosphere.

Just had my first visit and could not be happier. Clean office and great staff. I brought my two…read moreyear old in for his first visit with the dentist ever and everyone in the office was so good with him. They are all genuinely kind and caring people. I have not been to the dentist in a while and they did not make me feel guilty or embarrassed at all. I had to pay out of pocket for my son because he's not on the insurance plan yet and they gave me a discount because of his young age. I had such a negative relationship with my last dentist this was a breath of fresh air!

I hope that this is read by the office! I went in for a first visit and the charge is $585. This is…read morethe rate for ALL new patients, no exceptions! I don't have insurance, so this amount is a bridge too far. Building a walled garden around quality dental care is a terrible way to run a business. The cost is on account of a number of tests which have to be performed BEFORE they clean your teeth. I don't have any major concerns, so what is the fuss about? How about trusting the testimony of the patient? How about working with the patient instead of dictating to me what I should do? Quality care shouldn't be made inaccessible like this, it's so frustrating. And the office telling me to "kick rocks" was the real "kick in the teeth" that got me to write this review. Let's hope YELP keeps it up for others

They're at least upfront with their pricing for new patients. But to require three visits before…read moreeven a cleaning is a bit ridiculous when most people have to take time off for appointments.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

The outside of the office is very unassuming and seems sketchy at first glance. I called Sunday…read moremorning and was able to get an appointment the next morning. He immediately explained on the phone that he does not take insurance and that he is able to set up a payment plan for future visits. When I walked in and met with Dr. Sams, I immediately knew I could trust him. He asked me about my problems and then when we got into the exam, he could tell exactly what I meant when I was telling him about my symptoms. He validated everything that I was worried about and explained everything to me and was very patient. He even handed me a mirror and showed me the things that he was pointing to in my mouth. While I would prefer a doctor who takes my dental insurance, I have no problem going to him and paying out-of-pocket.

This morning, I woke up, and my face was swollen. I was in extreme pain, and I couldn't find anyone…read moreto help me. I called Dr. Sams, he was very nice on the phone and he told me how much it would be, and to see him at 3 pm. Not only was he nice to me, but I had my elderly step mom with me, and he was very nice to her as well. He had no problem making me feel less anxious. He was very calming and kept telling me I was doing well and to breathe. I would highly recommend him to anyone who is having an emergency. He is all around a great guy. He told me he could do three different percedures, and I chose to have the tooth removed. He drew a tooth on paper and showed me what he would do for a root canal for so much money, and they he said he could remove the tooth for $377, but this included the exam and X-ray. It showed I had an infection into my jaw from my tooth. When he was done, he showed me the tooth so I could see it came out in one piece. Gave me pain meds and antibiotics. Great care.

They messed up my teeth when placing a bridge about 10 years ago. It broke 3 x, and I'm now on my…read more4th one...in TEN YEARS! Plus, one of the healthy teeth was ground down too much to keep the bridge in place properly. I'm now looking at a) a new bridge, b) just crowning, or c) an implant PLUS crowns -- all because they messed up! Would NEVER recommend!

This was only my second visit to Uptown dental and it confirmed my positive impression from the…read morefirst time. The office takes an incredibly detailed and scientific approach to their care (photos of each tooth....) and the staff, from reception (who engages my silly jokes) to hygienists (Maya and Julia - I believe:)) to Dr. Racic. A+ skills and equally solid kindness and personalities.

Literally traumatizing--a ton of unnecessary pain, gaslighting, condescension, and I got a cold…read morethere and was out of work nearly a week. And now I have to get a second opinion because I've heard so many stories about how inaccurate her assessments are. The badly trained hygienist shoved the whole metal x ray holder in my mouth (the metal ring should be outside) for maybe a dozen x rays. I started screaming in pain and was even in tears. When the doctor came out she expressed no concern for my pain, just blaming my experience on my large tongue. It had never once been brought up before and it was a really crappy way to get around validating my pain. Later that day as I started having symptoms of a respiratory infection, I lost it. In addition to that agony and degradation, now I had to put everything on hold for nearly a week because of whatever nastiness was on that metal thing shoved to the back of my throat again and again, all while the "medical professional" blamed me for my large tongue. And I missed out on paid work I really needed. Dr Monahan hasn't responded to my other review or two emails. I will not contact her directly again but if she wants to apologize she can reach out to me. I am definitely going to report her and her practice and encourage others to do the same. No one should have to endure this.

They attempted to withhold my Medical records for ransom which is illegal under HIPAA…read more They tried to say they could not release my medical records until I paid a $50 same day cancellation fee. THIS IS HIGHLY HIGHLY ILLEGAL. They did this while a girl, whose name is Emma, sat on the phone being condescending. Oblivious to the law or the gravity of the situation. They only released them after I filed a complaint. Do not allow medical professionals to withhold your medical information under any circumstances! This is why we have laws against this. STAY AWAY!

What a wonderful dentist and staff. Friendly, understanding, knowledgeable and experienced. They…read moreknow how to treat patients with care and up-to-date practices. And I find the procedures virtually painless!! I cannot imagine trusting my teeth to anyone else!

Having moved to Pittsburgh in 2001 after going to the same small town dentist for my whole life, I…read morereally struggled to find a dentist here that I trusted. I have a lot of dental work after 4 years of braces and felt like many dentists were trying to take advantage of me, until a coworker recommended Dr. Rothrock. I've been going to him for about 10 years now and feel this is the healthiest my teeth/mouth have been my whole life. I trust that he genuinely cares and recommends the least invasive procedures to get the job done right, which is very important to me. I hope he realizes he can never retire because I'm never switching dentists again !

So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

The dental hygienists and dentists are friendly and professional and most importantly they are…read moregentle! They are why I go back.