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    Sterman Realty

    3.3 (7 reviews)
    Open 9:00 am - 5:00 pm

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    Buyer's agent

    Listing agent

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    12 years ago

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    11 years ago

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    Richard S.

    Mahalo for taking the time to review us Sue! See you next time :)

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    9 years ago

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    Sunset Homes

    Sunset Homes

    (2 reviews)

    I have noticed that my previous comment had been flagged! However, I am here for the clients and…read moreperspective buyers on the north shore! Please do your self a favor and don't rent, purchase, or sign into any contractual leases with Sunset homes llc! The company seems like a shell company for Juliana to have fun with at the creditors expense! Plus, her office is just not a happy place. No smiles, laughs, or encouragement going around! If you have a million dollars ready to spend, do your homework and pick a local Hawaiian realtor who actually knows the culture and the island way better than she ever could! Keep it Hawaiian and kelp it Aloha!!!

    I generally don't write reviews but this needed to be written. This is regarding the agent who…read moreassisted us in a rental home for our vacation this summer. I don't want to lay out the whole story but the main issue was the home we rented was ocean front and experienced some large tides that eroded the beach access from the home. We asked for a refund as the sole reason we rented this home was the beach access directly off the back of the home. Julianna Simone was our agent and was beyond rude when I contacted her and explained we wanted a refund. I will say up front that she did give us a complete refund but she was very very unprofessional in our conversations. I won't take the time to write out the details of our interactions but suffice it to say I would never ever recommend dealing with her or her company. The new agent from another company who ended up finding us a home ( 3 days before we flew in) was very courteous and helpful and treated us they way customers ought to be treated. If you are looking for a rental property don't use this company or Julianna Simone.

    Team Lally Real Estate - 100% parking job

    Team Lally Real Estate

    (85 reviews)

    I initially contacted Team Lally because Chat told me about their Guaranteed Sale Program, which…read moretheir website promotes as a way to sell your home quickly -- or they'll buy it. The website makes it sound straightforward and gives the impression that you can confidently move forward with purchasing another home. I mentioned this directly to Alesia Borja (MRP, SRES, PSA) before our Zoom meeting. As a listing partner with those credentials, I expected her to understand the program and explain how it works. Instead, the meeting turned into a long one-hour listing presentation, and the Guaranteed Sale Program was not discussed at all, even though that was the main reason I contacted them. Her follow-up response was that she would "connect me with the broker for clarity" and that the program is not designed for sellers who want a home sold in 30 days. That felt like my question was sidestepped rather than answered. Adding to the confusion, my husband listens to Adrienne Lally and Attilio Leonardi on their Saturday morning radio show, where they consistently say that "if they cannot sell your home, they will buy it." That messaging is very clear, yet the explanation I received suggested the reality may be much more limited. Because of that, the Guaranteed Sale Program felt more like a marketing hook to draw people in rather than something clearly explained upfront. Pros: Organized general listing presentation. Cons: The Guaranteed Sale Program, heavily promoted on their website and radio show, is not what it appears to be. Despite this being the main reason I contacted them, the program was not discussed at all during the meeting. Adrienne knew I already have a realtor, who would facilitate my purchase while Team Lally would sell my home, yet the program was still sidestepped. No follow-up has been received.

    Laura Fleming and her team were absolutely amazing! We were on the fence about selling our first…read morehome in Hawai'i. That home was so special to us, and selling it was not an easy decision. Laura came highly recommended by our property manager, who had managed our home for several years--and now we know why. Please check out my review for Hawaii Pacific Property in Kapolei if you are looking for a good team to manage your home. From the start Laura was professional, organized, and extremely thorough. What stood out most about Laura was her empathy. She never pushed us to sell but truly listened and supported us through the process. Although we had exhausted all the options to make it work, I still had hope that somehow someway we could keep our beloved home. When we finally decided to sell she made a great personable presentation. Her presentation included clear charts, graphs, and market comparisons that made the process easy to understand and gave us full confidence in her strategy. Costs were upfront from the beginning. We were also in the process of purchasing another home on the mainland and had interviewed several realtors--and no one matched the caliber of Laura and her team. Their professionalism, communication, and genuine care set them apart. The communication was outstanding. We were notified every time someone viewed our home, and we received weekly email updates on how many times our listing had been viewed online, what homes sold in the area, . Laura personally called my husband or me every Monday with updates, and her team sent weekly seller reports with clear next steps. Everything was seamless, using DocuSign, Zoom, and other digital tools that made the entire process smooth and stress-free, even while we were on the mainland. We are so grateful to Laura and her team for guiding us step by step and making this sale such a positive experience. Highly recommend if you want a team who is professional, compassionate, and reliable!

    Sterman Realty - realestatesvcs - Updated May 2026

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