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    Stereoland

    3.9 (14 reviews)
    Open 10:00 am - 8:00 pm

    Services - Stereoland

    Home theater calibration

    TV mounting

    Stereoland Photos

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    Ask the Community - Stereoland

    Best Buy - Richfield - This is the Front Door of the Richfield Best Buy.

    Best Buy - Richfield

    (123 reviews)

    $$

    This Best Buy store location has been my family's go to location since we moved to Minnesota 20+…read moreyears ago. I hadn't been to the store in a while but was excited to go and get my new watch there. Good thing I had already done my research and made up my mind on which watch I wanted because the Best Buy team member I spoke to did not seem to want to be there or care much about what I was looking for - she seemed disinterested in the questions I had and with being at the store. I shared my feedback of my disappointing visit to the store to the Best Buy team member at the front of the store when he asked and he apologized and said he would let the team member know (even though I don't think he knew who I spoke with and he didn't ask). I don't think I'll be going back to this Best Buy store any time soon.

    On Sept 13th, I purchased a tablet on line. I was told by best buy that I would not be charged…read moreuntil it was shipped. and that it would arrive the following day. Days went by and nothing was ever delivered. I checked the tracking and the tracking from some random company said it was canceled? It took forever to try and get a person to talk to you. I was told the delivery company made a mistake and now we are returning your money? I never received an email this is happening, the money is still charged on my card, I was home all day when they were supposed to deliver the order. So instead of redelivering this they are making me wait 14 days for me to get my money back, so now I can't even go to a real store to purchase my needed item. The best part is they will not take responsibility for their mistake. I asked the guy what's the purpose of having people order on line if you can not actually deliver the product people order? So here I am, stuck with no tablet, now having to go to my credit account and fight there! This is the most horrendous experience. I have no item, no money and zero responsibility from this shit company! BEWARE !!!!

    Lg Electronics

    Lg Electronics

    (4 reviews)

    Needed to return a wall mounting bracket for a TV. I filled out the Return Item form on the LG…read morewebsite and received an email saying I should expect a return shipping label in 24-48 hours. After 3 days and no label, I emailed asking for an update. I received a text instead asking for all of the information that can be found in my account. They also asked me to send a picture of the item I needed to return. I sent them the information but received no reply Called their "live operator" number and got a chat bot instead. Again I sent all the info for the item order including the tracking number for the return. Spent an hour online then was told the bot couldn't help me and was given a link to the "live operator chat" (pretty sure it was a bot again.) Gave all the information again and after sending 45 minutes with this one was told my original request for a shipping label was "not processed" and a new request was being submitted and that I would get an email within 48 hours to verify the request and another 3-5 days to get the shipping label. I have little faith they will get it right this time either. How does a company stay in business with this level of inefficiency and terrible customer relations?

    I would suggest that nobody ever order directly from LG online. It has been a communication…read morenightmare. When I placed the order for a refrigerator, they said it would be delivered in one week. After multiple phone calls and emails, they say it will be here next week -- 10 days after they said it would come. I have little confidence that it will be here then either. When I log into my account on their website, it still says it will be here January 2nd; today is January 7th. The local delivery agent, LXPantos, didn't even return my call or email. I will never order directly from LG again, no matter how good the price looks.

    Stereoland - electronics - Updated September 2026

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