My wife's MacBook Pro screen broke and Joshua from Nerdbard was awesome. He replaced it and was…read moregood to go in 3 days. Great job and reasonable price.

Great local business! Saved me a huge headache! I recently purchased a brand new Lenovo from…read moreStaples. Because I was moving, the new laptop got packed away before even coming out of the box. A month later I started up the new Lenovo and the screen immediately began to glitch. My new machine was defective right out of the box. I took it back to Staples thinking it would be a simple exchange. It was not. Their story policy did not all for the return/exchange as i missed the return window for electronics. Staples tried to bring the machine up but the defective monitor did not allow for and repair/diagnosis. Rats! But the machine was still under factory warranty. I placed a trouble ticket on the Lenovo website and was assigned a case on February 2, 2021. I waited about two weeks, thinking I would at least have a follow-up message about my machine. I replied to the email with my case number asking for an estimate. I use my laptop for my writing gig on the side (and to post these Yelp reviews!) Bottom line, I needed to get back on the web ASAP. I frequent Topsham where this unassuming little shop is located on the second floor of suite 2 in Topsham Fair Mall and thought, I'll check it out. I was impressed by the cozy waiting room, masks were being enforced due to covid, and social distance measures were put into place, clear dividers were used to shield customers and staff. I sat down with owner/head tech Josh who specializes in Lenovos. He was sympathetic to my plight and said Lenovo will probably never get back to me, so he offered to take over my repair claim and with his magic connections he'd give them a call. WHAT A RELEIF! I was able to unload my headache and put it in the hands of a professional repair tech who has over 15 years experience in the industry. Mr. Mason provided top-notch customer service, he really empathized with my plight. I trust my machine is in good hands. Skip the big box, check out the Nerd Barn for computer, phone, tablet, etc. repair needs.

Augusta Maine Staples... Avoid the bathroom at all costs. I walked straight back out…read more Unacceptable...

I bought a laptop two weeks ago. The "k" key did not work properly right out of the gate. It's…read morestill under manufacturer's warrantee, and hte warrantee I bought from Staples. They wouldn't replace it. They wouldn't fix it. They gave me a phone number to call, who transferred me to another number, who tried to tell me I had won a Walmart gift card, & then hung up on me. This is APPALLING service. If I could give it a zero, I would

Fast efficient service and knowledgeable customer service. And that is all I need to say.read more

My family has purchased all our recent appliances from Fortin's. A few years ago, during the…read morepandemic, we ordered a new fridge. It took a while to arrive, as was the time, but no longer than any other place quoted us. We had great delivery, including bring it upstairs. More recently, we bought a new stove. Ended up getting a showroom display because it was the last one, so we got a great deal on it. The staff and owner were very helpful in finding us something that was perfect for us. It's an induction top and exactly the right size and shape for our kitchen. It has been working exceptionally well for us and we are so happy we switched to induction! Overall, we have just been pleased with the durability and service, especially compared to other places we have shopped for appliances over the years.

I destroyed the screen on my iPad. I brought it in, and they had a screen in stock. I really messed…read moreup the corners, so they kept it overnight to make sure it was properly seated. I picked it up this evening, and it works great. Very reasonably priced, and super nice guys to deal with.

What a great business! Hands on owner, very hard worker. Always make time for your problem and…read morenot only are they quick, their prices are very reasonable! Will always call them first!