UPDATE - I now know the alarm in my truck was not working for over a year because the installers here cut the wires. Sloppy work, sub par service. DON'T GO HERE.
Bottom line: Mediocre installs, a bit sloppy and borderline amateurish custom work. If you want cheap and don't care about your car looking pristine afterwards, then this is the place for you.
I took my truck here, and had a stereo installed along with an amplifier and 6 speakers. The price was average, not cheap, but not expensive, considering it included installation. They threw in a bunch of goodies so I was happy with that. They even offered financing which was nice, but I didn't need it.
The install was fairly quick, took an afternoon to get it all done. At first everything seemed to work fine and was installed nicely, or so it seemed. Again, it's not like they punched holes in my dash and tore up anything, but a "professional" install... this was not. I could have done just as good a job with a little more time and care.
Once I drove home, I turned up the volume and listened hoping to hear a great big difference from the stock stereo system. It was obvious that the sound was better but considering the quality of components I purchased I was not happy. I bought 6 Infinity Reference series speakers, and Kicker 300 Watt Amplifier. The deck was pioneer and so the sound should be excellent. It wasn't.
I figured I expected too much and since the largest speaker installed was a 6.5" I convinced myself that I shouldn't expect too much bass or range of sound. But as I listened, the sound would get distorted and eventually the tweeters started to crackle. I was pissed. Then I tried using the fader and the speakers had been wired backwards. Right was left and left was right. It was wierd.
So I took it back, had it not for the great service I would have been furious. They immediately took the truck in and fixed the wiring and looked at the speakers. They installed a capacitor on the tweets to keep the sound from overwhelming them. So off I went.
Well of course as time went on (maybe a few days) the rear right speaker started to crackle. I took the truck back in. Another guy looked at the car and adjusted the amplifiers gain. That was MUCH better, now I could actually turn up the sound without it sounding like garbage.
Still the bass and range of sound was sub par and i'm still not happy with the speakers. I'm not sure if it's the speakers or the install or what, but I spent several thousand dollars and the sound is mediocre at best. Also, there was a piece for the dash that they replaced with matt black and I wanted it to be grey like what was on there before. They told me they ordered it and that they'd call me when it arrived. I came in about 1/2 a dozen times and it was never there. Finally I gave up.
Now they've always been nice, and tried to do what they can, but the install was poor from the beginning. If you're not a big audiophile then this place is ok. But for me... i'm never coming back here again.
Had they not been so willing to help me out and fix whatever they could they would have gotten 2 stars for sure. I'm going somewhere else in the future.
Oh and after some time, I began to notice slight gouges in my dash and some of the plastic where they ran wiring. The car was new so, these became noticeable right away. I've seen worse work, but, i've also seen way better at Circuit city even. read more