I had an issue originally with my rental of a chainsaw. But the manager contacted me and resolved…read morethe issue by providing another piece of equipment as well as giving me 25% off the original rental charges to compensate me for my inconvenience, Highly professional attitude and would gladly recommend!

Can't say enough good things about Bernard and his crew from Big B…read more I am in Real Estate and Bernard was hired by my clients. He handled the furniture move, garbage disposal, painting, wall repairs, floor repairs, plumbing and electrical work, then cleaned the entire space and placed the remaining furniture back perfectly! Not only did they do a fabulous job but they were reliable, trustworthy and incredibly nice. I would definitely recommend Bernard and Big B to all my clients, friends and family.

Big B and his team are great! Very affordable - more than fair price. Made my move day much less…read morestressful - fast, organized, careful - and very kind and thoughtful. Big B totally understands the stress of moving. They were also terrific on the other end - everything placed in the right spot, my bed put back together so I could sleep the first night in my new place! I give full recommendation of Big B!

A highly professional team who works with efficiency top of mind. The men were lovely to work with…read morefrom the initial calls with customer service to the very end with the installers. You can tell the staff take pride in their roles and end product. They cleaned up before leaving and were adamant I was happy with the finished product - and I was. I would absolutely recommend this team to friends, family, and strangers looking for a solid installation they are 100% satisfied with. Javier, Jordan and the other man whose name started with a K that I can't recall - all fantastic!

I have had all my pictures hung by Eureka. I am always impressed with the installers. They are…read morepolite, courteous and always offer helpful advice and always clean up after themselves. If you want a slight adjustment they will do it without complaint. I recommend Eureka without reservation.

Always helpful and if they don't know they'll direct you to someone who can. Definitely recommend.read more

Really helpful staff. I'm an artist and they are w always willing to listen and make suggestions…read morefor my needs. #ContestEntry

I contacted Icarus Services yesterday to repair a bedroom window at my sister's home. The…read moretechnician arrived while I was not present. He began the repair and initially quoted approximately $350. My sister was surprised by the high price, but because the window was unstable and at risk of falling, she felt pressured to proceed. After about 10 minutes of work, during which he had already removed the window from its frame, the technician informed her that the repair would actually cost $530, claiming he had discovered additional issues. At that point, my sister felt she had no choice but to agree, since the window was already removed and she could not stop the repair midway. The entire repair took about 40 minutes. The parts he replaced--shown in the attached photos--cost approximately $75 when purchased retail. This means the company charged $465 for 40 minutes of labour, which is unreasonable by any industry standard. At the end of the job, the technician requested cash payment, stating that he would "not charge taxes" if paid in cash. This is highly unprofessional and raises serious concerns. The following day, I contacted management to file a complaint. They were dismissive and only provided a receipt after I insisted and mentioned the technician's cash request. The receipt they issued is not itemized--no breakdown of parts, labour, or time spent--despite my request. This lack of transparency is unacceptable and appears intentional. I have home camera footage confirming the technician was present for only 40-45 minutes. I also have proof of the actual part costs. There is no justification for the inflated price, the mid job price increase, or the refusal to provide an itemized invoice. Lessons learned (and advice for others): * Always demand a final price before any work begins. * Never allow a contractor to change the price mid job. * Request an itemized estimate (parts + labour) before they start. * Ensure the time billed matches the actual time spent. * Always insist on an itemized receipt. A vague receipt is a red flag. I acknowledge that I made the mistake of allowing the work to begin without a confirmed final price, and my sister felt pressured. However, the company's behaviour--price changes mid job, refusal to itemize, and a request for cash to avoid taxes--is unacceptable and unprofessional. In my experience, this company's practices are predatory, and I would strongly caution others to avoid them

We had this company install epoxy flooring in our garage, backed by a one-year warranty. Within the…read morewarranty period, we started noticing significant issues with the coating [add specifics: e.g., peeling, bubbling, cracking, discoloration]. We contacted them right away to have it addressed. That was over 4 months ago. Despite repeated follow-ups, no one has come out to inspect or repair the work, and we've received no clear timeline or explanation for the delay. A warranty is only as good as the company's willingness to honor it, and so far that hasn't happened here. We'd gladly update this review if they follow through, but based on our experience, I can't recommend them until they start standing behind their own warranty.

I needed a cover for damage to the edge of my door next to the lock and it had to match the…read moreexisting antique look of the existing hardware as close as possible. I had tried two other locksmiths and they had edge guards but only in shiny brass or silver. When I turned to Pro Locksmiths, they spent a good amount of time searching for another solution because they also had only the brass or silver edge guard on hand. They tried their various suppliers. They did find one that is almost a perfect match and hides the damage totally. It was a small job but they put in the extra effort. I am very pleased. And the technician was great - friendly and knowledgeable. Hilde R.

Requested duplicates for a couple of keys. Very reasonably priced. Gentleman was courteous and…read moreprofessional; great customer service. Highly recommend. I thoroughly enjoy living in this neighbourhood; am all for supporting local businesses here and beyond in Toronto, (as well as elsewhere in Canada).