The staff took great care of my grandma there for a few years, and they were supportive as she…read morepassed

I went to visit a friend at Prestige Huntington Terrance, granted they have to follow protocol for…read moreCOVID-19, but they need to have a little compassion for their residents. They have been in lockdown for 4 months, confined to their rooms. The staff goes home every day and doesn't need to be rude to visitors.

We are currently taking our time to find the right place for us to live. We have visited Courtyard…read moreFountains several times for many different reasons and have been delightfully surprised with each visit. I have never found the staff to be anything but pleasant and helpful. We have several friends living there and not only do they love it, they struggle with deciding which activites to take part in there is such a great selection. I did see a two star review which was posted by someone with a personal grudge that commented on the two glasses of wine. First off, we may be old but were still adults and can make up our own minds about drinking a glass of wine or not. This is not a nursing home where they can dump the mother-in-law. This is a resadence where we can live active, fun, and productive lives saftely and without a nosey busybody daughter in law trying to control our lives.

Community has wonderful staff and residents. Ask to see their State Survey in AL which is public…read moreinfo! Oregon is known to be one of the toughest states when it comes to regulatory, but this community passed survey after having minimal citations all in which were quickly corrected within a week. The owners of the building are some of the best in the industry and you can clearly see this in the updates they have put into the community.

My grandmother was neglected and ended up passing due to neglect. The staff lie on reports to the…read morestate and are not properly trained on the familie's "care" plan-screw this place-kjt

The care my mother received here was wonderful. The staff could not have been nicer. Mother was…read morethere from independent to fully assisted living. I had excellent communication with the staff and was always assured that mother had the best possible care.

What a great place to live !! Such a warm, caring community. My Mom loved living at solista. She…read moretruly felt at home and loved by all. The staff is respectful and really do care about the residents and their needs. If you have a senior in your life that is looking to downsize and belong to a community I encourage you to go take a tour, eat a meal and visit with residents that live there! Cindy L

I have observed water coming in my first floor apartment three times from my outside door. My box…read morespring became wet sitting on the floor. In addition the 1985 building has had air-conditioning and heat not functioning properly. During the recent summer heat the dining room was above 90 degrees. The kitchen staff worked in over 100 degrees preparing meals. A resident was checked on by family one evening because they were unable to reach him. He was overheated in his apartment. Paramedics were called for assistance. Safety issues here need attention and not be stalled for repair.

I am a current employee at Avamere at Hillsboro, and I absolutely love this company! I've been here…read moresince August 2019, and have come to truly appreciate how sincere each and every employee is in their care for our residents! My coworkers are an inspiration, and I regularly receive compliments from residents and their families regarding the care we are providing. Before coming to work here, Avamere had been a customer of the company where I previously worked. I had the opportunity to work in Care Communities (assisted living, skilled nursing and rehabilitation centers) all over Oregon and Washington. I worked in communities and facilities which were run by Avamere, as well as their "competitors". From my perspective, you could feel a difference in Avamere versus the others. The staff were genuine, and offered sincere compassion for their residents and patients. The administration seemed to be connected with the staff and resident and patients, as well. It was the many opportunities I had to work with the different companies, and in so many locations, which led me to want to work for Avamere. Unfortunately, I had signed a non-compete clause with my former company, and therefore had to be separated from them for 2 years before I could be employed with Avamere. So, I did my time! Now, I'm here, at Avamere (Avamere At Hillsboro) with intention! I love this company and couldn't be happier with the decision I made!! If you want a great and caring place for your loved one to reside, or if you want to work with some of the best people, come check out Avamere at Hillsboro!

Just want to warn everyone to keep they're loved ones away from this place. I am a former employee…read morefor Avamere. I worked in the dementia unit for residents that need extra care with day to day activities such as going to the bathroom, getting dressed, etc. I only worked in the dementia unit so I cannot speak for the assisted living section. I treated our residents with the dignity and respect they needed and deserved. After working there for almost a year I noticed the manager, Executive, care staff and nurse turn over rate was brutal. Not one person could keep a job there because they kept getting fired, I didn't know why until about a month before I was let go as well. Everyone who tried to report avamere was fired. residents were getting neglected in one way or another from nurses giving expired medications (like insulin for our diabetic residents) to the care staff laughing at residents and giving them terrible nicknames that correlated with disabilities that they had. I reported this kind of behavior to my managers and executives and they made me believe they were doing all they could to prevent it. After months of this vulgar behavior i felt that I could not stand by and watch these residents that I had become so close to be neglected and abused. I called the regional nurse and told her my concerns for the residents because my direct supervisors were taking no course of action after 5 months of this behavior from the staff. She pretended to hear my concerns and as soon as I was done talking to her she called my direct nurse and I was brought into her office and given a warning about "going over her head". A couple months go by and the behavior of the staff seemed to be getting worse. One day my co-worker and I were on break at the same time and I expressed my concerns to her and told her I wanted to get in contact with the state board of nursing and report Avamere at Hillsboro as a whole. I grew very close to most of the residents I took care of and hated the thought of them not getting the best care they could if the managers would just do they're jobs... well my co-worker went to my direct supervisor and told her that I wanted to report Avamere to the state for elder abuse. Less than a week later I was pulled into my direct supervisors office and was told they would have to let me go because I was "not getting along with my co-workers". A report to the state would seem a lot less believable from a disgruntled employee... Please don't put your loved ones here, at least not in the dementia unit. The staff feel like they can get away with whatever they want because residents with dementia cannot speak for themselves in most cases and if they can most people will not believe them. Avamere does not care about its residents or the residents families. They are only here for the money. This truly broke my heart.

Always a pleasure to have Marcus check in and provide delegation support for our family.read more

This agency is really great and I can't say enough about it and their staff. Marcus is great at…read morehaving his staff on top on things all the time when it comes to training and delegating with my caregivers for my daughter. I have already recommended him to other families with special needs children that I know. This is a really great company.

Elena was absolutely wonderful to work with. I was overwhelmed trying to find the right assisted…read moreliving situation for my uncle, especially because I live out of state, and she made the entire process feel so much easier than I ever expected. She was incredibly warm, kind, responsive, and genuinely cared about finding the right place for him--not just any place. She listened to what we needed, guided me through the options, and made it remarkably easy to find a facility where I can truly picture him being happy and well cared for. Having someone local who knew the area and understood the facilities made such a difference, especially since I was trying to coordinate everything from another state. I always felt like I had someone in my corner who knew what she was doing and truly cared about helping us. I'm so grateful I found Elena. She made a stressful and emotional process feel manageable, and I would wholeheartedly recommend her to anyone navigating assisted living for a loved one.

Rachel has been an angel helping us with our elderly mother...... we are so thankful for her…read moresupport and caring attitude..... we couldn't have gotten thru this without her assistance and guidance.... Thank you Rachel

drea is the most wonderful woman you can be known to demand shes the best hair dresser she knows…read morehow to get you right shes the best hair dresser there is i dont trust anyone with my hair except her shes amazing lively and gives you the best experience and makes you feel alive very bubbly exceptional service definitely would recommend check her out yall shes the best so if you need a cut or line up she is all yours just make an apt and get set up asap

I resided at Springwood Landing from 2003 until 2005. in…read moregeneral, the facility is clean staff fairly nice food is pretty good. Activities are OK. With l resident moves inincluded rent is transportation to doctors shopping outings./excursions. What is left out is there is no lift on the bus, only two stairs with railings on each side but at the top of the steps, they spread out too far to hold onto with both arms No reimbursement for what they have already paid for on the facilities bus . This is the only vehicle they have for residents the managers refused to reimburse me so I went to the regional manager, who agreed to reimburse me for one year worth of rides. This did not include outings and excursions which I missed out on entirely for the whole time. I was there. in conclusion, if transportation is included in the rent and a resident is not able to board the bus because it has no lift yes should be clearly indicated before they sign the rental agreement Thusly, two star rating because everyone likes to get out in the world, even when we're old-er!