Reading reviews for dentists is depressing. Guess that's to expected for dentistry. However my…read moreexperience here has been very positive. The staff are all friendly and professional. Dr Hummel is a skilled practitioner with a most reassuring presence.

Small practice in Gibsonia, accepts insurance, always friendly and on time. Until started going…read morethere y ild dentist found major work "necessary" every time I had a checkup. Dr Strucola does not create things to be done, is efficient and thorough and looking out for my best interests. The front office is aways pleasant and helpful. refreshing approach to dentistry.

This is an absolutely wonderful dentistry office. If you are looking for a dentist I would highly…read morerecommend! Dr. Jason Strucola and his staff are great! Each one of them is very personable and friendly. Whether you are in for a cleaning or a filling they are always looking out for the best interest of the patient. I have never particularly liked going to the dentist but here it is a very comfortable and relaxed setting. When you arrive you know you are in good hands. I have been very pleased with the work they have done for me over the past few years! Through COVID-19 they have taken precautions to ensure the safety of their patients. Before entering the office using hand sanitizer and getting a temperature check is required. Once in the office each patient does a mouthwash to help disinfect before dental work is done.

Really nice experience for my first visit. Office staff was friendly and Dr Greg was very…read moreprofessional. Although they couldn't help me with my toothache, I appreciated the fact that they didn't want to perform work on my teeth without having more research done by an Endodontist.

I have a difficult dental issue, but Dr. Greg figured out the best options for me and has done…read moreeverything possible to make sure I'm happy with the results. He and his assistant, Ali, have gone above and beyond what I could have hoped for to help me. I would recommend Smile to anyone looking for a caring, very capable and professional dental office.

My last review wasn't formed correctly. The first time I went to Dental Works I got a teeth…read morecleaning and I mentioned to the hygienist that I could feel my wisdom tooth ( on the left side) coming out ( almost like bursting) she looked and saw it and said she'd get the dentist to come look at it. I brush my teeth 3 times a day. So the cleaning was less than 10 minutes. When she was done cleaning I waited. No one came into the room so I left. That's where it all began. I also saw a help wanted sign on the door and they need help. Please find a reliable dentist office that actually cares.

This place is the most unprofessional dentist office i ever been too. The workers are just so rude…read more They never documented any of my work. there all just lost

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

Today 10/11/24 was my first time seeing Dr. Urban. I was weary how he had nothing but 5 star…read morereviews and now I understand why. I came in with a broken tooth, thinking I needed a crown, but he handled the situation, no crown needed and genuinely walked through every step of what he was doing and why. I have high anxiety with dentistry but this office, Zoey in particular the assistant, absolutely everyone in the office was kind, courteous and my anxiety dropped almost immediately, I rarely write reviews, and more rarely about dentists. It is rare to find so many kind, professional people in one office. I will be referring my children and husband next. I am relieved and impressed. Thank you Dr. Urban and staff. Marie Q.

My family has been coming here for years. Everyone in the practice is very friendly. Dr. Urban and…read moreMegan are wonderful. I have seen Liz the last couple of times and she just as wonderful. There are others that I have seen, from time to time and they have been great too. They will take the time to talk about your care and options. My husband and I wouldn't go anywhere else!

The best, .....I wouldn't go anywhere else!)…read more very nice staff, Long term private Aspinwall dental practice and multi generational family owned., Conservative treatment recommendations, with sedation options

I love going to this family owned business. I have been a patient for close to 30 years. You get…read morepersonalized care and the entire staff is very welcoming and friendly. This is a state if the art dental practice and the dentists have you covered from routine maintenance to state of the art dentistry. They even offer sedation dentistry for those that suffer from dental anxiety. Highly recommend!

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.