The strip mall itself looks a little sketchy at first, but you completely forget about that the…read moremoment you walk in. The office is super clean, bright, and has a cute, posh vibe that still feels welcoming. Bonus points for carrying Cartier glasses -- very chic. Hannah was an absolute delight: knowledgeable, efficient, and genuinely personable. I was also really impressed with the technology Dr. Sayed uses. They take detailed images of your eyeball so you can actually see what's going on, which was incredibly reassuring for me after having an eye issue a few years ago. Being able to visually confirm that everything looks good gave me real peace of mind. Dr. Sayed herself was funny, knowledgeable, and made me feel good about being there and taking care of myself. The entire visit was smooth, and I was in and out in under an hour. I would absolutely recommend her.

Just went in for my first exam. And I must say, I am extremely pleased with the service. From the…read moremoment you walk in you are greeted by the young ladies in the front and they definitely make you feel welcomed. Dee was amazing! She went through all the initial testing with me. Dr. Saher was very thorough as she went through the pictures of my eyes with me and explained everything we were looking at. She made me feel very comfortable and took her time. Thank you Dr. Saher I will definitely be returning.

Amazing service. Treated like a person…read more My experience with the doctors and staff felt like none other. It felt like I was a real person and not just a client or consumer. In the past, every doctor-patient interaction has been robotic and it was such a relief to escape from that monotony. My doctors were very kind souls and helped me plenty. I was told my health results and given accurate and understandable advice. Duly also has an app where all my files are saved and I can view my test results at any time which I think is awesome. The app also has a feature that lets me talk to my doctors. Also, whenever i go out to events, it's sort of a funny coincidence that Duly sponsors so many of them. I love their helpful services and their community support. Thanks, Duly.

The worst ever. Staff and doctors do not respect patients time. I visited more than 6 times, and…read moreeach time, the wait was more than 1/2 hour. Sure the office and waiting room are beautiful, but that is it. Even worse, was the glaucoma "specialist", Dr Joshi, couldn't remember me from one visit to the next and constantly gave me bad information until I corrected her. After I was promised no wait, and waited 30 minutes, I decided to take my business elsewhere. When I received my chart, it was full of BAD information. There were illnesses I never had listed in history. The unforgivable is that I was diagnosed as having Glaucoma in December 2011. I received many tests, took eye drops nightly and even had a laser surgery. I met my new dr today. I do not have glaucoma.

I chose Wheaton eye clinic from an Americas Best referal. The Dr. was great answered all my…read moreconcern.My question is how in the world does a Eye appointment take 2.5 + hrs..Check in was very unorganized I did precheck in papers on line and had to do them again there. The whole place seemed extremely chaotic.The pre exam rooms had no ceiling and you could hear the exam next to you.. very old outdated building.After 25 min the first lady took me.. she did tests after she was done she said I have to see if they want me to do more of course they did.I was then brought to another lady she did more testing....they brought to a man he did more testing..I feel this was all to prolong the situation because the dr was backed up.They really need to stop over booking.The patients time is valuable too. It was now going on 2 hrs I had to ask when they were going to call me back.Finally 15 min later the brought me to a room where I waited another 15 min .I was finally seen by the dr. then a few more tests?All this was supposed to be is a cataract appointment.I spent less time with the Dr than anyone else. At checkout I literally had to ask the guy for a print out.It was almost like I was bothering him.I had to walk up to him he didn't even call me up. They want to see me in a year .I'm wondering if the one in Geneva is any better?If. It for the Dr.Im not sure I would come back.

Just a profit focused business. I had my cataract surgery here and had problems. Then they charged…read moreanother $9,000 to improve them. They use unskilled workers to do exams that can't speak clear English. Now waiting 2 hours to see Dr.

I had an appointment scheduled because I was having issues with my dry eyes, including low vision,…read moreSandy grit, and discharges that were sticky. When I got to the office, they took me in and did a field of vision and they did an eye exam and then they were confused because the appointment didn't show me meeting with Dr. Wohl. She managed to find time but was kind of short with me and really did very little to address what I was there for. She advised me to use some over-the-counter eyedrop when I already had a prescription from her for a special specialty eyedrop that I had to pick up at Mark Drugs and pay $90 for. She didn't even mention that and just left the room so I'm paying $90 for a special eyedrop and not working now. I am trying to get an appointment and you can't reach her office. They have to go through central scheduling and they have no help and can't give you any Appointment that will get you in to see the doctor in a reasonable amount of time to help me. It wasn't this way when I started seeing her so it is disappointing that now she is so I don't know successful that she doesn't have to address the patient with their problems.

Dr Wohl ,s office is like a meat market...My 91-year-old dad had a 2:30 appointment for a 6 month…read morefollow up and was in the office for 3 hours.This to me is unacceptable and he won't be going back.They sent him from one room to another for different tests which he didn't understand and finally after 2/12 hours the Dr came in for maybe 5 min.She has too many patients at one time.I go to an Ophthalmologist in Ca. and never spent more than 30 min.

Dr. Antonia Mourelatos might be the best eye Dr. this world has to offer. I've been seeing her for…read moreover 20 years and she has helped me with many different issues over the years....eye issues due to medical issues with health issues due to my heart, diabetes and concussions. I would recommend her to anyone and everyone she is phenomenal.

Tried to make an appointment for my son to get his Rx for contacts and was told that my son would…read morehave to make the appointment himself since he would need to provide personal information (cited HIPAA). Odd since the only info you need for an appointment is the patient's name and birth date. The remaining "personal" information would be the policy holder of the insurance which would be me. Pretty sure my 21 YO doesn't know who the insurer is, my birth date or the last four of my SSN which is what they need to submit the insurance claim. Not sure that the less than user friendly staff understands the concept of HIPAA in this context. I am the person providing all the of the "personal" information. Never been told I couldn't make an appointment for someone in my family because of HIPAA. Happy to take my business elsewhere.

I've been seeing Dr. Ros off and on for over 10 years. He's a wonderful doctor, very thorough and…read morevery down-to-earth. His diagnosis have been consistently complete and accurate over the years. And he tells you the truth in a very compassionate way. I have Stage IV cancer and the meds I take are accelerating cataract progression. Dr. Ros diagnosed the problem some time ago and has been monitoring the changes. He recently scheduled the cataract removal surgery. He told me that cataracts are the one disease I'm experiencing that medical science can cure 100%. I love that, especially since Stage IV cancer is not considered curable. Dr. Ros knew exactly what I needed to hear to put me at ease about the surgery and he took the time to talk about it. His kindness is not limited to his patients. I've come into his office several times to find that his receptionist had her child there with her because her sitter let her down. Not many bosses would allow their employee to bring their child to work even in an emergency. He even set up an area where the little one could play with various toys he had in the office. When he came into the reception area between patients, he'd toss the toddler in the air to make her laugh. So not only is he a great doctor but he's a great human being as well.

I enjoyed my visit with Dr. Ros. We had a good and informative conversation about my eye problem,…read moreand he spent a lot of time examining my eye. I left the office feeling great about his advice and prognosis. He has a great sense of humor, and definitely cares about his patients. I will continue to see Dr. Ros for eye exams.

Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

I booked my appointment with Dr. Raichand a few days in advance after dealing with an eye issue for…read moretwo weeks. I found the front desk to be friendly, organized, and engaged. The nurse who did my exam was kind, and informative! I always love when I go to the doctor's and learn something new - it makes me feel empowered and in control of my health. Dr. Raichand gave me a thorough exam, was kind, gentle, and friendly. We collaborated together on the plan of action, which struck me as a wonderful approach to patient care. I felt like my concerns were truly heard, and Dr. Raichand took the time to explain everything in detail, ensuring I understood each step of the way. When I mentioned I had been googling and using other sources to "diagnose myself" he didn't bat an eye, and pulled out a visual aid to show me exactly what was going on with my eyes, and why my google diagnoses was not accurate. This collaborative approach left me feeling confident and reassured about my treatment plan. He collaborated with me on medications, making sure my insurance and price point were taken into account, and explained exactly how to use the medication, asking me if I needed additional information. Bathrooms located on the floor were absolutely pristine in cleanliness... Overall, the experience was seamless and supportive from start to finish. I highly recommend Dr. Raichand and their team for anyone looking for compassionate and thorough care. I woke up today two days after medication and my eyes are back to healthy! I couldn't be happier, I am so glad I booked!!!!

I looked at Dr. Sunil Raichand's credentials and thought I had chosen a good corneal specialist for…read morea second opinion. Unfortunately, I found him to be rude and condescending. Didn't have time to explain anything and rushed me out with a prescription that he didn't know if it would really work or not. Said I had to see him again in a week. I won't fill prescription & I won't be going back!!

Very good doctor with good listening skills and support for a familial cardiac predisposition The…read moreoffice tries hard to accommodate one. Thank you MJ

I took my 76 year old mom for her quarterly glaucoma appointment to Dr. Chow and was unfortunately…read morevery disappointed. He cut her off multiple times when she was speaking and was too curt when speaking himself, to the point of unpleasantry. We were willing to look passed that if he was a good doctor. But he said he needed to perform "many" tests to know what he was dealing with, and they would not be covered under Medicare. He said he would only charge us $40 for the $100 retinal scan. I was appalled as I had that scan done a month ago on my own eyes at America's Best for only $20, no insurance involved. He also charged $39 for a refraction, which is the part where they test your vision. No other quarterly visit to the other ophthalmologists included a refraction. When we asked for the prescription, which comes from the refraction so she can use it to order glasses, he said there wasn't one. Again, I was not pleased. Every time I've ever had a refraction done, I've received a print out with the prescription. He dilated my mom's eyes before telling us about the additional two $40 tests. When we questioned the charges, he said if we didn't do the tests, then my mom could not be his patient. I don't disagree with "my way or the Highway" itself. I get that it's his practice, his liability. But I would have much appreciated discussing the costs before making her get her eyes dilated. To add insult to that, he did not offer eye wear to her for the dilated eyes. Luckily it was cloudy out, and she was ok. He also told her her eye pressure was very high. She goes to the ophthalmologist quarterly. It would be very unlikely due her pressure to jump across one visit. I don't trust that. She said her pressure has not been that high since her 20's. Something is not right there. He also knows the "many" tests ARE covered fully under Medicare if done on separate dates. He refused to schedule separate appointments. His way or no way. I'm not against "do it now for ease," but I am annoyed by it. My mom shared that other eye doctors did spread tests out across multiple visits. So the tests themselves made sense, but the approach was vastly inconsiderate to the patient. He went from curt to rude. When I asked his front desk gal about the costs to try to understand why this experience was so different from our other experiences, and where does this partial experience with them leave me as I am responsible for taking my mom to her needed medical appointments and this one did not pan out, he shooshed her to tell her to stop talking to me. If you go to see him, don't just trust with a blind eye what he says. Use your own judgement. We will definitely not be going back. And I'm left to apologize to my mom for the horrible experience. She's too old to have to deal with this crap. Opthamologist