Ya Ya was amazing yesterday!! My second visit with her…read more Highly recommend her. I will be returning every two weeks if my schedule allows. Once a month for sure!!! Thank you!!!!

I've come here a few times for a massage with my husband and enjoyed it. The place is very clean…read morewith a ton of masseuses available. Making an appointment is easy. You can either do it online or call them. I've tried both and it was seamless. Would definitely recommend to anyone wanting to get a massage at a reasonable rate.

Recently discovered a hidden wellness gem inside Pacific Palms Resort -- Sally Spa, and I have to…read moreshare. It was even featured in Beef on Netflix, so it already comes with that cinematic, aesthetic atmosphere The moment you walk in, you can feel the difference. The entire spa is designed with natural elements -- crystal chandeliers, wooden walls, and an impressive collection of over 500-year-old antiques. It doesn't feel like a typical commercial spa at all, more like a quiet, curated sanctuary for the mind. They also have separate lounges for men and women, which makes the whole experience feel more private and refined. The essential oils used are from doTERRA -- clean, natural, and not overpowering. I tried their 90-minute "Fresh Ginger & Mugwort Herbal Massage," and the whole treatment follows a very thoughtful, traditional wellness flow: It starts with freshly ground ginger applied to the body to warm you up from within -- you can literally feel the cold leaving your body Then comes hot stone therapy to raise your body temperature and deeply relax your muscles Finally, warm mugwort herbal compresses are used along pressure points, inspired by traditional Chinese medicine, leaving your body feeling light and rebalanced My therapist Tina had a very gentle and soothing technique -- not overly intense, but incredibly effective. The relaxation actually lasted longer, which is perfect if you've been stressed or not sleeping well. And honestly, the resort itself adds so much to the experience There are two 18-hole championship golf courses, plus private one-on-one yoga sessions -- it truly feels like a full-on retreat. The best part? For a resort-level spa like this, the pricing is actually very reasonable -- great value for what you get. In one sentence: This isn't just a massage -- it's a full mind-and-body reset. If you've been feeling drained or just want to escape LA for a bit, this place is absolutely worth saving

First the good: The staff was very courteous and accommodating, the spa lobby was clean and…read moreattractive. 'K' gave me an absolutely fabulous massage! He concentrated on all of my problem areas and I felt happy and relaxed afterwards. The quiet room is clean and comfy and I was given a tasty little fruit cup. Now the bad: The price for a massage is reasonable, but you must pay an additional 39.00 if you want a to use their lockers or robe, take a shower or use the jacuzzi. This was unexpected and confusing. Before arriving, I had called for clarification of this policy and was only told that they would charge 39.00 for use of the jacuzzi. I had no idea that I wouldn't be given a robe or allowed to shower without paying the extra fee. I'm in a spa club and I have never run into this issue before. This confusion may have been due to a language barrier. The shower area has a sign saying that you must run the hot water for 10-15 minutes to obtain hot water (!). I did so and still had to take a cold shower because the water never got hot. The only towels available are very small and very thin. They are not large enough to wrap around your body. The jacuzzi area shows deferred maintenance with broken tile, missing robe hooks and mold/mildew on the ceiling between the jacuzzi and the showers (ick). This is a nice facility, but the policies are confusing and it's sadly lacking in general upkeep. (See pics)

Beautiful day spa, I highly recommend it! They have many services and treat you like a VIP. The…read moreattendant was amazing and helpful offering hot tea and water clean towels are accessible and the facilities very clean. The massage was wonderful I highly recommend and will be returning!

Got a massage here, included with the price is also use of the facilities like the sauna, jacuzzi…read moreand steam room. Would def come back. I didn't give myself enough time to enjoy everything

I had such a relaxing experience at The Salt Studio! The staff was super welcoming from the moment…read moreI walked in, and the whole space has this calm, peaceful vibe that makes it really easy to unwind. I actually fell asleep in the salt room -- that's how soothing it was. And afterward, I noticed I felt a lot less congested, which was such a nice bonus. Free parking is always a win, too! Highly recommend if you're looking for a cozy, restorative spot to breathe, relax, and reset.

I visited The Salt Studio for a Lymphatic Drainage Massage with Caelyn, and I highly recommend…read morechoosing this space for your next massage. The studio was spotless and had a calm, quiet atmosphere that immediately put me at ease when I walked in. Caelyn was kind, knowledgeable, and truly effective in her work. After my massage, I spent some time in the Salt Room, which was such a unique and relaxing experience. If you look up the benefits of salt rooms, you'll find plenty, and you can genuinely feel them while you're there. I enjoyed the experience so much that I came back a second time with my wife, and she absolutely loved it as well.

First time visit at the West Covina location…read more Came here after not having a massage in years. It was definitely needed. They offer a variety of options and have a good membership offer so you can self-care regularly. A membership also gets you a guest who can book at a discount so you and a plus one can both have a spa day! The staff is very friendly and informative and the venue is very quaint and has advisory signs to keep the volume low to respect the other guests getting their services. If you opt for the combination you get placed in the front area with the privacy curtain so they can soak your feet. The private rooms in the back are for body massages only. There are lockers to hold your belongings and at the end they will give you water or tea. I signed up for the annual membership so I can't wait to return every month! Parking is very easy and there is plenty of ATMs around so you can get cash to tip!

False advertising and failure to honor discount:…read more I used to be a regular here but stopped going the last year or so. When they texted me about a Mother's Day special a few weeks ago with a special code for a 1 hr massage at $59, I booked a 1 hr body massage online. However the code took off just $31 from the $100 original price, so the total was $69 - which is $10 more than the $59 advertised. When I called the spa about it, they explained that it's only max $31 off - even though it did not say that anywhere in the text or online booking site. When I told them that it's misleading, they still would not budge and honor the $59 price. Well I got a new text today with basically the same language - claiming any 1 hour massage is $59 with the same code. Out of curiosity, I checked online and tried all 3 massage types as they are all different prices. Only the FOOT massage is $59 with the discount, since it's still only taking $31 off the original price of $90. For BODY, it did the same thing as last time - only taking $31 off from $100 so it's $69. For the COMBO, it's $64 since it took $31 off $95. Even though I advised them to change the wording on their marketing texts and emails, they did it again which is why I'm posting for others to be aware.

Always the best experience when it comes to spa day. Our service was amazing, they took care of our…read moreneeds, and the atmosphere is tranquil and relaxing.

The staff was wonderful, had an amazing facial for me and my husband and left glowing. We also…read moregot a Xanadu massage that was sooo goood. We will come again!

Had a really great experience here! The service was excellent, and the staff was very nice,…read morethorough, and attentive throughout the session. I left feeling relaxed and well taken care of.

Service is always quick and professional. We haven't been disappointed by the quality of the…read moremassages here! Consistent and reliable.

Been a while since I got a massage and was looking forward to checking this place out as I was…read morerecommended to come here. I did a walk in around 3pm on a weekday and I probably should've called ahead since there were no opening at 3pm but there was one at 4pm so I just waited a while outside. You can find parking on the street or there's also a small parking lot in the rear of the building. I opted for the 60 mins back massage as this was something I needed since my back has been tightening up. You're brought into a room with the lights dimly lighted. My masseuse was pretty strong. Though I could feel the pain a bit, it wasn't that much to warrant me to ask her to go a bit softer. She probably knew how tight my back was. Mixed with the arms, head, legs and back, she really worked on the tight areas and I was pretty happy with the experience. Definitely came out a bit sore but my knots were gone. I will come back for sure making sure I make an appointment in case.

I went yesterday with my sister and parents and they didn't quite like their massages. I personally…read moreenjoyed mine with Sophia. She focused on the areas of my body that was really tense and gave me such a good massage. The only I didn't like was that my sister and I shared a room and her and the other lady massaging my sister kept talking to each other the whole entire time so it was really hard to relax. I also felt like there were times that they were gone for awhile at the beginning which I felt like the time was running with just me laying there waiting to be massaged. I would still come back for a massage but I would ask for Sophia based on what my sister and parents felt with the people that massaged them. The ambiance was relaxing if they weren't talking so much during the massage.

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)

This was my second time at this location and I absolutely love it!…read more The first time I came was a few months ago. I got a foot massage from Michelle. She was great! Best foot massage I have ever had. This time I got a 2 hr full body massage. Alice was amazing! She did an amazing job and worked on my whole body and even used some cupping to relieve some tension. She made me feel so relaxed and comfortable. I came out of that facility feeling like a had a new body. I will for sure be coming back and taking advantage of more of the services they offer. Both Alice and Michelle are great! I highly recommend them.

Enjoyed a wonderful 60 minute massage with Michelle! She knew how much pressure to add, and was…read morealso kind to add a bit of time since she was assisting customers on top of the massage since it was busy.