My wife and I were very fortunate and LUCKY enough to have met Elizabeth (Libby) Alligood. From the moment we met her we knew she was our agent. She is professional, prompt, honest, upfront and experienced. She comes from a lending background paired with her knowledge and expertise in the real estate industry has made her a power house. She took the time to sit down with us to go over the process...and this is NOT the first time we have bought a home, but we have NEVER had an agent do it like this and we have worked with some of the top agents in the industry. When we went to go see properties, the listing agents instantly gravitated towards her, and knew her right away and only said wonderful things about her which tells us that she's very well liked in the industry. She off the bat told us that she loves being a realtor and helping people, the commission has never been the reason and you can feel that. She genuinely cares about others and even said that she wants to make it a wonderful escrow for everyone involved. She is great at communication and is ridiculously skilled at negotiating (even with our lender.....she was able to push for a huge credit and knew MORE than our loan officer did!) we honestly cannot believe how smooth and actually enjoyable the process was. She helped us narrow down location, property, style and price point for us. She showed us things to look for in the home, red flags, etc. SHE picked out our dream home and in this hot market, she was able to beat out MULTIPLE offers. We did NOT over pay, in fact, we honestly think because working with her and her reputation in the community, it was Elizabeth who got us the home. She got us inspectors out there within HOURS of opening escrow, got the reports in within 24 hrs....the listing agents were even shocked at how quickly she worked because the typical time for inspectors to even get out is within 5 days or so..., and we were actually ahead of schedule so she could give us enough time to review. I can't even explain it all, she got us EVERYTHING we asked for on our request for repairs, including upgrades!!!! I mean BIG upgrades! She didn't stop there, she got us a credit from the seller as well (and a credit from our lender). There are thousands of agents out there, and if you watch or read the news you'll see that there are more NEW agents from the pandemic than there are homes on the market.Everyone thinks they can be a realtor and that it's easy (Elizabeth makes it LOOK easy, but she was working 24/7 to make sure we had the best experience). DO NOT work with someone that is brand new or inexperienced, go for someone that is not just experienced in real estate, but in lending as well. We cannot say enough great things about Elizabeth, she has gone above and beyond and continues to reach out to us to see how we are doing. The escrow process was so amazing that when we got the keys to our new home, the listing agents were present as well as the seller and everyone got each other gifts, how often does that happen?! We have been recommending everyone to Elizabeth, she is the best out there. Elizabeth, if you are reading this, Thank you SO MUCH! read more