1. Stephanie Frankel, MD

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Denver, CO

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Stephanie Frankel, MD

5.0 (2 reviews)
Closed • 8:00 am - 4:30 pm

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11 years ago

Dr. Frankel is a great doctor and a great person! Reviewed previously at the other office, but this office is great too!

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7 years ago

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Cara Mia Dermatology - Leeann Kuehn, PA-C

Cara Mia Dermatology

2.7(92 reviews)
3.6 mi•Curtis Park, Northwest

I'm extremely disappointed with my experience at Cara Mia…read more During my office visit, they attempted to remove a skin lesion using a cryotherapy procedure, which was billed to my insurance. I was told to wait seven days for the results. When it became clear that the procedure had been unsuccessful, I contacted the office 10 days after my original visit and returned to have the same lesion treated again. Because this was essentially a repeat of the same procedure on the same lesion--and because the first attempt was unsuccessful--I was surprised to later receive a bill for my patient responsibility after my insurance had also been billed. Even more concerning, I discovered that my insurance company had been billed twice for the same procedure. I have contacted my insurance company to report the apparent duplicate billing, and I have also tried to address the issue directly with Cara Mia. Unfortunately, when I have asked to speak with a manager, I have been given the runaround rather than receiving a clear explanation or resolution. I'm sharing this because billing transparency and good customer service matter. Based on this experience, I would not recommend Cara Mia.

Poor customer service! Kind of a cluster f***. Scheduled a…read morefollowup appointment only to be text messaged that they had earlier appointments available. I spoke directly with the scheduler and booked and earlier date as requested. From that point on I continued to receive text messages reminding me of the date, time, and cancelation policy including the charge. I respectfully responded to their text confirming the time and date. The day before my appointment I received a text again reminding me that I had an appointment. I show up and im told that my appointment was double booked. ??? I don't understand what happened abd all the receptionist would say is you will need to re book your appointment. I asked him who the someone was who was supposed to have let me know of the issue. He didn't know so i asked how they reached out and was told by phone. Not by text like everything else for weeks. I don't trust this practice and now I have to call them back and text them so I don't get charged for not showing up for my original appointment in September. Beware and be sure to confirm appointments even if they can double book.

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