Very friendly, welcoming and helpful team here…read more Best eye exam I have ever had, and that includes many places in major cities like New York City, Los Angeles, San Franciso, Houston and others. The only time I felt the doctor was giving an in-depth look at what was going on with my eyes. They offer you two additional exams that insurance does not pay for, but they are not expensive and worth it for the amount of detail analysis/images they are able to get on your eyes. I hate shopping and shopping for glasses is not remotely on my list of "favorite things" to do; however, she was very helpful and narrowed the type of styles I liked so I could pick what worked best for me. Just got my glasses today - in only about a week, and just in time for a long trip. Thank you.

From my first phone call asking about a confusing insurance situation, to the appointment with the…read moreoptometrist, and finally to a referral for surgery, the experience has been amazing. I truly feel as though everybody at this Eyeglass Place is on my team. (If only they offered primary care :-).

This practice is outstanding. From the office professionals, to the doctor, to the technicians the…read moreexperience is excellent. Everyone is so patient and kind, appointments are easy to schedule, paperwork is handled well, they have a variety of frames, and above all the doctor is very understanding and answers all questions. They are so respectful and kind to everyone. ( Unlike flashy chain stores and assembly line treatment )

Very friendly and professional office. The doctors as well as the staff are knowledgeable about…read moreexams, glasses and insurance. They do their best to make you comfortable during exams. Their selection of frames is huge and the staff can help guide you as to size, shape, and lenses options. I have been a patient of Dr Shafran for over 10 years and have never been disappointed in the service.

Just worked with Francis in their optical shop. Excellent service and expertise! I would definitely…read morerecommend for their level of service and experience as he spent the time needed to get the right fit. JM

I loved getting my glasses here! They have a varied and gorgeous selection. I got a Vera Wang frame…read morethat I'm in love with. The service was quick with processing my prescription and my insurance claim. I was in and out within 45 minutes. And my glasses arrived within three business days. They were really nice and helpful with helping me understand what my insurance covered. Highly recommend for optometry!

I was in TREMENDOUS need of prescription glasses due to a Diabetic change in Vision and Previous…read morePerscription glasses made incorrectly and the office staff and Dr. Went Above and Beyond to help me Navigate the Insurance Barriers to ensure I leave with the best Persciption suited for my particular needs!! Thank you ALL Greatly for going above and beyond !! Respectfully Always, Juan Estefano : )

I've been coming here since I was a little girl. I got my first pair of glasses in the second grade…read more. It's the best eye doctor that takes state insurance. Now both my boys also go here. Everyone is so nice and usually the wait time isn't too long. Sometimes I stop in with no appointment to get my glasses fixed and they always help me. The one thing I would say is it is a little disorganized and there is stuff all around. I think it could use an update and declutter. I do love how they decorate for every holiday.

No exaggeration, finding Dr Sheen and this vision center was one of the best things to happen to me…read morein 2018. It wasn't until my insurance changed and I was forced out of my comfort zone to find a place that was covered, that I researched and ended up choosing Eye Life Vision. Staff at front desk are friendly and helpful. The intake forms are tricky and need some revisiting (the idea of wipe off markers on laminated forms is good in theory but when the makers start to wear this just turns into a mess). But we're here for glasses and contacts, and this is what I'm reviewing. Dr. Sheen answered all my questions, spent significant time checking my eyes, catching an issue that had previously been overlooked by my last Optometrist, was thorough, answered all my questions and was very personable. I was worried I wouldn't find frames that would fit my head correctly but we did (and they rock!). Dr and front desk staff helped me with rebates for my contacts as well. It added up to $$ but given I chose the most expensive frames available I can't complain. The lenses for my glasses were made by a lab that makes Nikon camera lenses (I believe this is what she said) and are extremely high quality. I have NEVER seen so clearly and well with glasses. I literally almost cried when I put them on. Completely blown away, I still can't believe how well I can see. I don't think you can put a price on clear vision especially when you have astigmatism and significant light sensitivity. Thank you!!!!

From the moment I walked in, I found a friendly front staff. The beauty of the grand room ,complete…read morewith chandeliers above and so many eyeglasses to try on, made me feel that this would be a fun experience for sure. Dr, Sheen is so easy to talk to and so knowledgeable so I have always felt in the best of hands to protect my eyesight as I grow older. Appointments are easy to make . One New Year's Eve I had a problem with something in my eye. They took me at 4pm and kindly assured me that I was not holding them up although I'm sure I did! I have been with this practice for many years and am grateful to have found them.

West End Eyecare is wonderful. I've been seeing Dr. Hardison for about 4 years now, and it's a…read morepleasure to be in his care. Not only is he an abundance of knowledge, he is compassionate and truly cares about his patients. Not only is Dr. Hardison a great optometrist, but his staff is courteous, professional, knowledgeable, and friendly. Being a part of this business is like being a part of a family. I'm a type 1 diabetic, along with having some other health issues, and it's been important to me to find a doctor who understands and is familiar with this. Hardison and his team have been my saving grace since I moved to Central Connecticut about 5 years ago. Love, love, love West End Eyecare. They will do anything and everything to take care of you!

I scheduled an appointment 2 weeks ago. They called me daily to confirm my appointment (really…read moreannoying). Then cancel my appointment the morning of my appointment. Absolutely no heads up. Zero courtesy. No appointment available for another 2 weeks. Horrible experience.

Awesome personalized service. The selection of eyeglasses was plentiful and the attention to detail…read morewas appreciated.

I've been coming here for 20 years and it's the best place to get glasses! The owners is the nicest…read moreand caring guy around! You can go walk in and hand him your insurance card he points out where the glasses are and you grab the ones you like then boom! He asks for your number to call you when there really takes less then 15 mins!

Worst experience I've ever had purchasing glasses. Had to return them them the next day and order…read moresomething different. Then was not refunded/credited full amount of return and had to pony up more cash to receive my replacement pair. Owner doesn't listen to what you are trying to say about concerns and immediately goes from Mr. Nice-Guy sales persona into Not-So Mr. Nice-Guy when you call him on his errors and/or discrepancies.