When I changed insurances, I also had to change PCP's (which I absolutely hate doing). This time I…read moregot very lucky &/or very blessed by finding My Doctor Medical Group, & in particular, Dr. Mayrene Alfonso Perez, along with the entire staff there, ESPECIALLY Giancarlo Monrroy.
To begin with, I swear he reads my mind & knows exactly whenever I'm getting ready to call or text them, because the next thing I know, I'm getting a call from him, !
Another thing that truly impresses me about this group is that they are very proactive. I will get a call at least once a month, maybe every other month from Giancarlo, just asking how I'm doing & if I need anything. I have never had a doctor or practice reach out to me with that kind of patient care.
Dr. Mayrene Alfonso Perez is an amazing doctor. She actually listens to what you have to say, to what is wrong and will actually give you a couple of different suggestions and how to go about taking care of it.
Getting a referral to specialist from them is so easy as before it would take weeks to even request the doctor to get one, but with Dr. Mayrene, she usually has the referral ready before I've even asked for it.
My insurance is an HMO so for my annual exams, i.e. my GYN, my mammogram, colonoscopy... Basically everyone I would need to see for annual exams, being specialists, she'll have ready for me at the beginning of the year!
She promptly returns all of my calls, & either she or Giancarlo will call me to let me know any lab or test results have come in & then she'll set up a telehealth appointment to go over the results with me.
On occasions where I need to go into the office to see her, they will provide transportation to & from the office. And not only their office, but they'll also provide transportation, should I need it, to the specialists office! (Let the hich is great because I no longer drive after a severe accident in 2000).
In the year & a half that I have been going to My Dr Medical Group/Dr. Mayrene Alfonso Perez, I have not had one single bad experience or interaction & highly recommend not only Dr. Mayrene, Giancarlo, but everyone on staff at their practice.
I also forgot to mention they do have a lab & a pharmacy on the premises, which is incredibly convenient. Though if you preferred to have your prescriptions sent to your regular pharmacy, that's usually done before you leave the office.
I simply don't know how I could rate them any higher or praise their efforts more than I already have.
I'll just say that you're in excellent hands when you select MY FAMILY MEDICAL DR GROUP.
Stay healthy!