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    Root Cause Functional Family Medicine

    5.0 (1 review)
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    4 months ago

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    Diabetes & Endocrinology Institute Physician Offices

    Diabetes & Endocrinology Institute Physician Offices

    3.0
    (2 reviews)
    17.6 km

    I waited 6 months for an appointment with Dr. Koshy at AdventHealth Diabetes and Endocrinology…read moreTampa, only to have it canceled one week before the visit by voicemail after I missed a call. When I called back, I was told the doctor had an emergency and left the country, and the next available appointment with him would not be until December -- about 9 more months later. What makes this especially upsetting is that I was not trying to schedule some routine visit. I have Kallmann syndrome, a congenital form of secondary hypogonadism, and I needed an endocrinologist to help me start proper treatment connected to fertility and having children. I do not produce my own testosterone normally, and I was seeking specialist care to discuss hCG treatment to stimulate hormones involved in natural testosterone production and spermatogenesis. For someone in my situation, these delays are deeply serious and personal. Instead of offering real support or urgency, the office gave me almost no options. Only after I pushed did they find one appointment with another specialist 40 miles away, but then they said I needed a new referral. I got that done, waited another two weeks, and still nobody called me back. I called multiple times and was repeatedly told that manager Enid was in meetings and would call me back. She never did. When I finally came to the office in person, staff acted like they knew nothing, said there was nothing in the chart, and even claimed my appointment had been canceled because I did not have a referral -- which was not true. The whole experience felt disorganized, dismissive, and careless. At one point, the manager was loudly reacting to what staff had told me right at the front desk. I also spoke with Joelis, a call center supervisor, and did not feel my concerns were taken seriously at all. For a clinic that handles endocrine and hormone-related conditions, it is unacceptable to treat a patient's fertility concerns this way. When someone is trying to get help to preserve or begin the chance to have children, months of delay matter. Communication matters. Follow-through matters. Compassion matters. After spending hours there in person, I was finally able to get some printed proof of the cancellation and piece together part of what had happened. But this never should have reached that point. This experience caused unnecessary stress, delay, and emotional harm during an already sensitive and time-important medical situation.

    My wife and I went to the Advent Health diabetes center to discuss her diet and sugar intake…read more Upon arrival, we received a warm welcome from the front desk staff and were promptly introduced to Mill and Lori. The doctors provided exceptional care and ensured we had the best experience possible. In our recent training, we learned from Mill how to properly use the sugar measuring machine on a daily basis. Additionally, Lori provided us with a detailed discussion on various foods and their constituents and instructions for scheduling and necessary steps. We were fortunate to have both physicians who were not only knowledgeable but also very supportive.

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    Diabetes & Endocrinology Institute Physician Offices
    Diabetes & Endocrinology Institute Physician Offices
    Diabetes & Endocrinology Institute Physician Offices

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    Tampa General Medical Group

    Tampa General Medical Group

    3.0
    (9 reviews)
    8.8 km

    Made my 1st appt here on 11/25. Already disappointed by other TMG offices and awful staff so I was…read morehesitant about this one. Already disappointed that on my ins site it claims dr ramirez is taking new patients when she is not. So my appt was with a new dr that just started. I confirmed my appt via text on the 13th. Yesterday, the 17th of Dec, they called to tell me they're cancelling my appt because they don't take my ins., even though I verified when I made the appt. Now 2 days prior to appt they suddenly can't see me & I have to go to one of their other offices that are 2x farther away which have no openings til March. Grrrr... When I got home I called back and asked what the actual issue was. Apparently they take UHC but not if it's the medicaid plan. smh. So I called my ins co and had them do a 3-way call to yet another TMG office and was told they do take my plan. wth? So we called again to make an appt, and this time they said they don't. This medical group is completely incompetent.

    I had a possible small stroke and went to the TGH down in South Brandon/Riverview area. Don't go…read morethere if you might need admission, there's no rooms and you may have to put up with a nurse named Maggie, but that's another story. I went home, but I had high blood pressure and heart rate over 100 so I called the TGH line to find me a doctor and they were great. They knew I needed to get in fast and get blood pressure medicine. The hospital didn't give me any for after I left. I was assigned to Michael Escobar ARNP and he is very professional and has taken very good care of me so far. He's ordering testing I've been needing (I just got insurance). He's been a fine doctor so far, but we haven't butted heads over anything yet. Lol. I don't know how he would act if you disagreed with him on something. That's the reason for the 4 stars is because I don't know him in all situations.

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    Tampa General Medical Group
    Tampa General Medical Group
    Tampa General Medical Group

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    Foot & Ankle of Tampa Bay

    Foot & Ankle of Tampa Bay

    1.0
    (1 review)
    3.6 km

    Terrible experience. Only giving 1 star because I can't give 0. I took my 13 year old daughter here…read morefor an infected ingrown toenail. Dr. Reddy had a horrible bedside manner and scared my child with her first remark of "oh my gosh this might be a hospitalization!" Room had not been cleaned from previous patient and supplies are stored in a plastic drawer cart. The only reason I remained here was because my child's toe was badly infected and she did not want to go to the ER and w could not get in with any other podiatrist for over a week. After dr explained that it would "take a while" to do procedure (i asked what she meant by this and she said 15-20 mins) she wanted me to pay before she did procedure despite the fact that she takes my insurance. She was worried that my insurance would never pay and I wouldn't either. So I forked over the $125 and she got to work. Unprofessional. After removing the ingrown toenail she gave verbal instructions but no paperwork for at home care. So unprofessional. Office is shared with main practice so staff must come out into lobby to speak with people instead of through the window like a normal doctors office. Very unprofessional. When we returned a week later for the follow up, I was once again asked to pay despite the fact that I have no copayment with my insurance. She was again worried about being paid from insurance. Then she had the gall to ask for referrals. Here's a referral, Dr. Reddy! Learn from someone else how to run a practice and how to treat patients!

    From the owner: Podiatry, Diabetic Foot Care, Bunions, Foot Painread more

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    We are Located in the Seffner Medical Center

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    We are Located in the Seffner Medical Center
    Joel Biggers

    Joel Biggers

    2.7
    (46 reviews)
    7.4 km

    Biggersfamily medicine has been my PCP since I moved to Florida 8 years ago they are well organized…read moreto the best to get you in I have had excellent care every time I go in the office or during Covid a TeleMed they were there for me. I would highly recommend biggest family medicine. Staff is very friendly. I often see Justin and he is just fabulous. They put your care before anything. Thank you all ~Josephine Grella

    I have been a patient for a few years. Every time I need a form filled out they want me to be seen…read moreby the doctor. My latest encounter was a medicare form . It was regarding my records. The office just had to mark a check mark saying I have diabetes and heart disease. Then an authorized signature. Signature didn't even have to be the doctor's. They refused to complete this simple records request. They wanted to waste my time and money on an office visit. My diabetes and heart stints obviously are data in my records and there's absolutely no reason to be seen for my past records. Office staff is not that friendly although there are a few that are. So if you're looking for a cheerful friendly greeting, this is not the place for you. As a doctor Joel was polite, respectful , and listened to my needs. Elizabeth, I found to be adequate in her abilities, but my personality and hers didn't gel. She's more of a get to the point person . Joel was more gentle and sensitive, appeared caring.

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    Reception area
    Reception area
    New location - 538 Wilbur Street Brandon, Fl 33511 - more parking and more exam rooms!!
    New location - 538 Wilbur Street Brandon, Fl 33511 - more parking and more exam rooms!!
    Exam room

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    Exam room

    Root Cause Functional Family Medicine - familydr - Updated August 2026

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