He fixed my beautiful shoes and put new red forever bottoms on…read more Looks brand new and also fixed my husband's alligator cowboy boots where the leather was worn. You can't even tell.

Does beautiful work and I would highly recommend for any shoes, purses and leather goods that might…read moreneed some care. He specializes in high end but he repaired a simple leather purse that I loved too.. made it even better than how I bought it.

Never had issues, sweet people. Kinda pricey but worth the price for the leather not cheapread more

The best customer service! Great attention to detail and where we go to get all our patches made…read moreand sewn on! No reason to go anywhere else! Dent

I love their money clips. Everythings made very well.I thought they closed but I happily found them…read moreagain.

Very cute place to find quality western goods; from fancy pocket knives to jewelry to a carrying…read morebag for your boots.

I just popped in to get some information on recoloring a sofa. The guy was super nice, helpful and…read morefull of great information.

This is a well stocked and well run store. I enjoy going there to get new ideas on projects I…read moredon't yet know I'm doing. I feel like a kid in a candy store. John Sun City West Leathercrafters

Absolutely love Luv Luxe! Such a beautiful luxury resale store with an amazing selection of…read moredesigner bags. The staff is so friendly and helpful, and the prices are incredible. I always find something I love. Highly recommend stopping by if you're in Scottsdale! Shout out to Syd, Nathan, Mackenzie, and Sarah

I came into Luv Luxe with questions about potentially reselling several of my authentic designer…read moreitems, including Christian Louboutin, Gucci, and Louis Vuitton pieces, many of which I have kept with their original boxes, dust covers, and receipts. Unfortunately, my experience was incredibly disappointing. The young woman with short hair working on Friday, August 7 was dismissive, uninterested, and came across as extremely condescending when I simply tried to ask questions about their resale process. What bothered me most was the feeling that I was being judged based on how I was dressed or how I looked when I walked through the door. Never judge a book by its cover. In a luxury resale business, every person who walks in should be treated with courtesy and respect, regardless of whether they arrive dressed head to toe in designer labels. I wasn't asking for special treatment. I was a potential customer with legitimate high-end merchandise who wanted information about doing business with this store. Instead, I left feeling as though my questions were an inconvenience. Customer service matters, especially in a business built around people trusting you with expensive personal belongings. Based on the way I was treated, I would not feel comfortable consigning or selling my designer collection here, and unfortunately I cannot recommend this business. Did I have to dress up, park my Audi E Tron in front of the store and put on all of my diamonds to get the service or even be acknowledged walking through the door?

This is an amazing company. I love their people and their products. Olivia is awesome for dealing…read morew/ my long emails and they are truly the kind of company that I don't mind spending large amounts of money with. They're getting big but they still have a small business feel that makes customers feel valued.

I went to three leather shops before I found Lost Dutchman leather, the other shops said they don't…read morework on watch straps. Lost Dutchman replaced my old one and the new one looks great. Thanks to all. Keith

Excellent management! Top of the line in fashion and…read moreaccessories, In all women's and men's apparel and beautiful accessories. Thank you.

I am extremely disappointed with the customer service I received from Gucci at the Scottsdale…read morelocation in Phoenix AZ on August 6, 2026, at approximately 1:45 p.m. I was told that my belt would be exchanged for a larger size, but the exchange was never completed as promised. When I contacted the store for assistance, the associate was rude, dismissive, and ultimately hung up on me. This behavior is completely unacceptable, especially from a luxury brand with Gucci's reputation and prices. It is incredible that a company of this caliber does not stand behind its customers or honor the commitments made by its employees. Frankly, I would expect better service. I got better service at a 99-cent store. Gucci should invest more of the money it charges customers into properly training its staff in professionalism, communication, and customer care. I expect Gucci to address this incident, explain why the promised exchange was not completed, and provide a prompt resolution. This experience has seriously damaged my confidence in the brand.

Beautiful boots, great specials and excellent customer service. If they don't offer the brand or…read morestyle you want, they will get it for you. I buy most of my boots from them now.

Listen, when I say wonderful customer service, perfect timing and incredible quality. I brought my…read moredaughter a pair of boots in the store but my boots had to be ordered since I was blessed with a big foot. The boot company (Double D Ranch) were able to do a custom 12 boot. This was a birthday present to myself and just got here a day after my birthday and I could not be more pleased. They have such a great selection of boots for the rest of you small feet people lol. Thank you so much