Very bad experience…read more I bought a handbag. After weeks, the strap broke because of a defective sewing job We immediately called them. We spoke to the lady that's worked there for many years and she said bring it in. We met her because she suggested the bag for purchase I told her we could not come in for a couple months, but I wanted to go on record telling her about it and then it failed very soon. was unusable. She was annoyed, but said to come back when we could, and they would give us a refund. We recently attempted to return it. man who we believe is the manager immediately went on the offensive He agreed that the bag was made defectively. He would do nothing without a receipt. I asked him to look for our receipt in his records. He admitted that they save all receipts, but said it was too much trouble to try to find it; but expected us to have the receipt. Only a 1 way policy. He also admitted that he was the one that sold us the bag For us, it was a buyer beware shop. As an example, they apparently charge different people different . When making the purchase we on the price least our loss was reduced a little. If you do decide to visit the store, it's a good idea to bargain with to save money. At least what I could see they will come off the retail price they try to charge.

Love the smell when you walk into this shop! Handmade leather belts, customized with an incredible…read moreselection of basic to fancy leathers. They helped me with a concho belt and it came out perfect!

He fixed my beautiful shoes and put new red forever bottoms on…read more Looks brand new and also fixed my husband's alligator cowboy boots where the leather was worn. You can't even tell.

These artisans repaired my wife's expensive briefcase with expertise and care. We were very pleased…read morewith the Restoration.

Friendly and informative service. A pleasure to deal with. Quick to respond to online orders. I…read morerecommend this shop highly.

The best customer service! Great attention to detail and where we go to get all our patches made…read moreand sewn on! No reason to go anywhere else! Dent

I love their money clips. Everythings made very well.I thought they closed but I happily found them…read moreagain.

Very cute place to find quality western goods; from fancy pocket knives to jewelry to a carrying…read morebag for your boots.

I just popped in to get some information on recoloring a sofa. The guy was super nice, helpful and…read morefull of great information.

This is a well stocked and well run store. I enjoy going there to get new ideas on projects I…read moredon't yet know I'm doing. I feel like a kid in a candy store. John Sun City West Leathercrafters

Quality products, friendly and knowledgeable employees. Will be going back for another bag I have…read moremy eye on!

I walked in wanting to see what their inventory looked like and the man working there was so…read moreincredibly rude. I would not recommend this store to anyone.

I went to three leather shops before I found Lost Dutchman leather, the other shops said they don't…read morework on watch straps. Lost Dutchman replaced my old one and the new one looks great. Thanks to all. Keith

This is an amazing company. I love their people and their products. Olivia is awesome for dealing…read morew/ my long emails and they are truly the kind of company that I don't mind spending large amounts of money with. They're getting big but they still have a small business feel that makes customers feel valued.

Excellent management! Top of the line in fashion and…read moreaccessories, In all women's and men's apparel and beautiful accessories. Thank you.

I'm not sure why all the one star reviews, but my experience was great. I walked in and was greeted…read moreby an associate, Juan. I asked for the belts and was directed where to go. Juan helped find my proper size. He also advised if I later on need the size adjusted and made smaller, they offer that service. That is great to know.

Beautiful boots, great specials and excellent customer service. If they don't offer the brand or…read morestyle you want, they will get it for you. I buy most of my boots from them now.

Listen, when I say wonderful customer service, perfect timing and incredible quality. I brought my…read moredaughter a pair of boots in the store but my boots had to be ordered since I was blessed with a big foot. The boot company (Double D Ranch) were able to do a custom 12 boot. This was a birthday present to myself and just got here a day after my birthday and I could not be more pleased. They have such a great selection of boots for the rest of you small feet people lol. Thank you so much

I had an absolutely wonderful experience at Arizona Leather, thanks to Lynn. She went above and…read morebeyond to help me find the perfect couch, taking the time to draw up multiple configurations and thoughtfully walking me through every option. Her patience, kindness, and deep knowledge made what could have been an overwhelming decision feel easy and enjoyable. Lynn truly listened to what I wanted and never rushed the process--she made sure I felt confident and excited about my choice. This level of customer service is rare, and it made all the difference. If you're shopping at Arizona Leather, I can't recommend working with Lynn highly enough!

Great quality leather sectional. Lynn went above and beyond when helping me decide, even coming to…read moremy house.