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Steel Spur Rescue

5.0 (2 reviews)
Open • Open 24 hours

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16 days ago

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Paula C.

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20 hours ago

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Ask the Community - Steel Spur Rescue

Backwards Mechanics Auto Center - ASE Mechanic On Duty

Backwards Mechanics Auto Center

(10 reviews)

Took my truck in for an oil leak, was told 2 days. $1,300 hundred later, they did nothing to adress…read morethe issue. These people are thieves.

BUYER BEWARE. Do not be fooled by the mostly positive reviews here or elsewhere. Once you deal with…read morethis place more than a few times and you hear the more than handful of horror stories from other people throughout town that have dealt with them, the picture becomes that much more clear. The common complaints are shoddy careless work which results in more damages than repairs, inconsistent quality of service between visits, routine "mistakes", and so on. Why do they get the reviews that they do despite so many people who would rate them negatively? Casper just so happens to be a transient town in the center of Wyoming. When you're the only joint across town with the convenience of these hours, you'll be a godsend to those people who are spared the misfortune of repeated screw ups. That pretty much explains it. Just to briefly reiterate, do not go in with the expectations reflective of their seemingly stellar reputation. A little investigative work across other sites like Facebook will clue you in on how it really is. There is too much unacceptable, unprofessional and sub par pathetic conduct for their surface ratings to be justified. If you are going to be known as a local business that is mostly available every day if the week almost around the clock, you need to be at the top of your quality A game. A nothing less is indicative of catering to quantity (hence what I mentioned earlier) at the expense of quality. I am sure some people here actually try to do an upstanding job. But even a bad apple or two ruins the batch. This is a family business and from what I can tell they are not really going to shape up their act because...well...you get the idea.

Firestone Complete Auto Care

Firestone Complete Auto Care

(16 reviews)

I've been coming here with different vehicles for quite some time, and these gentlemen have…read moreconsistently been kind, professional, and straightforward. I own a vintage vehicle with very low mileage and work hard to maintain it as best as I can. When I first purchased it, I went to another shop for a tune-up and fluid change, assuming the job was done properly. Little did I know, the fluid flush never happened. Thankfully, these guys caught the issue during a visit and showed me in person just how badly my coolant needed to be flushed. I truly appreciated their honesty and kindness in explaining the situation and presenting a clear plan of action with a fair payment breakdown. They were able to take care of it the same day, working quickly and with precision to ensure the job was done right They even went out of their way to compliment me on the maintenance of the rest of the car, saying that they were particularly impressed that a 23 year old car had no rust underneath it and had only 30k miles.... thanks guys!!! Y'all are the best. It's rare to find such trustworthy mechanics, and I am grateful for their expertise and exceptional service. As I finish this, I look over the doorway to the shop and the quote reads: 'I believe fundamental honesty is the keystone of business. These gentlemen delivered just that today, and with class. Highly recommend!

I got a ball joint replacement on the drivers side of my 2001 Toyota 4 runner at the firestone…read morebelow. 505 E 1st St Casper Wy 82601 Within 3 days the engine started making hissing noises, shaking severely, shutting off, steaming from the hood as well as having intermittent trouble starting. Prior to this ball joint replacement i had NO performance issues what's so ever. This was evidently a result of their service. This was a serious and sudden shift especially since a ball joint replacement (suspension work) SHOULD NOT cause engine trouble directly. I would not recommend this location.

Steel Spur Rescue - roadsideassist - Updated May 2026

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