The best customer service in any industry. We stopped there on our way to Utah for a Weezer…read moreconcert. Tire loosing air. The manager and staff were just amazing and helpful. Changed our tire for free (nail in rear tire) and we even got our wiper blades changed. Seriously, if you want to see or learn about great customer service, visit this site.

Great prices for tires, free rotations, knowledgeable staff, what's not to like?…read more We'll be back when our other vehicles need rubber.

I love doing business with Casper Tire, They are locally owned and provide great service and great…read morepricing. When I have questions or need help in selecting tires or have tire concerns, they are excellent in providing the information I need. I would encourage everyone that needs tires and friendly service to let these guys help you. PS They are locally owned.

I needed to get my tires aligned and had looked at different places, I chose this based on the…read morereviews and i was not disappointed! Nice and friendly staff, got it done promptly and within promised time, this was just great. One note, i have a steering wheel cover on and i am glad, the technician who did the alignment did not use gloves and the cover was covered in oil residue, please tell them to use gloves or wash up cause it is annoying to have to clean after.

This is a perfect shop for anyone passing through or even locals looking for quality service. I…read morehave a lowered car and was passing through on a Saturday but needed a wheel inspection and balancing done due to a vibration. Called 4 shops and stopped by 2 - got rejected because of the low clearance and/or availability. Steve from Big O said to stop by right away and that he can get started on it immediately. The low car was a challenge but the two techs working on it solved that issue right away. I was in and out in under an hour with all wheels balanced and rotated. Highly recommend!

This is the only place in town to go to get tires/tire repair. They have the best customer service…read morein Casper and always take such good care of me. Thanks guys!!

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Moving from Texas to Washington and suddenly my transmission goes bonkers. called them and they…read moregot me in right away. spent 3 hours with them investigating. They reported a loose bolt or something. Never ran diags. I did test drive and seemed fine. They charged me for 2 cans of brake cleaner (seriously?). Hit the freeway again and 6 miles, transmission suddenly shifting wildly on its own. I said forget it, going somewhere else. Next town, the ran diags (10th gear issue) and confirmed no leaks etc. Nice people, but they don't come across as reliable truck mechanics, at least not for my F-150! $319 might as well just throw in the trash!

Gerrod, the manager, and his team took amazing care of me and my tire and wheel issue. Gerrod…read moresearched all over Casper for a new wheel as mine was destroyed on the highway. He was able to find one in his shop and figured out a way to get me back on the road to Colorado. Best service I have ever received. He was truly set on making sure I got home safely. Thank you!! If you ever need a new tire or other service I recommend this Les Schwab station for all your vehicle services. They are fair on prices and value was great as well.

This is the best place to go if you want great service. Josh & Tj at the Westside are amazing, kind…read more& helpful gentlemen. They will get the job done at reasonable prices. 10 Star service & the only place I will take my vehicles. I appreciate you guys so much. Thank you for going above & beyond for your Customers.

Great locally owned business. They are honest and courteous! My son needed tires badly and not…read moreonly did they have them on hand they got us in right away.

From the owner: Prioritizing in tires and brake jobsread more

Well where can I start. The minute I walked into Big Horn Tire, I was helped and totally blown away…read morefrom the service. Went to the front desk and was met by David, he right away helped me out. Was sent to door 6 and to see Justin, he was working on another truck, but stopped to see what my problem was, and after a bit of time, they diteremed the problem, willing to get help me first. I can't say enough about their concern for me and my problem with my car. I just want to recommend this business as a bunch of caring guys and gals. Thanks Big Horn Staff. Ross from Saskatchewan. 5

I needed a tire after my rear one completely shredded. A friend of mine suggested I come here and…read moreI'm glad that I did. Cindy and her staff were great! They were warm, friendly, and professional. I got four tires because I didn't want the risk of the other three potentially shredding on me again. I'm absolutely satisfied with my purchase and I highly recommend them to get your tires here. Thumbs up and fist bumps!!

I've been coming here with different vehicles for quite some time, and these gentlemen have…read moreconsistently been kind, professional, and straightforward. I own a vintage vehicle with very low mileage and work hard to maintain it as best as I can. When I first purchased it, I went to another shop for a tune-up and fluid change, assuming the job was done properly. Little did I know, the fluid flush never happened. Thankfully, these guys caught the issue during a visit and showed me in person just how badly my coolant needed to be flushed. I truly appreciated their honesty and kindness in explaining the situation and presenting a clear plan of action with a fair payment breakdown. They were able to take care of it the same day, working quickly and with precision to ensure the job was done right They even went out of their way to compliment me on the maintenance of the rest of the car, saying that they were particularly impressed that a 23 year old car had no rust underneath it and had only 30k miles.... thanks guys!!! Y'all are the best. It's rare to find such trustworthy mechanics, and I am grateful for their expertise and exceptional service. As I finish this, I look over the doorway to the shop and the quote reads: 'I believe fundamental honesty is the keystone of business. These gentlemen delivered just that today, and with class. Highly recommend!

I got a ball joint replacement on the drivers side of my 2001 Toyota 4 runner at the firestone…read morebelow. 505 E 1st St Casper Wy 82601 Within 3 days the engine started making hissing noises, shaking severely, shutting off, steaming from the hood as well as having intermittent trouble starting. Prior to this ball joint replacement i had NO performance issues what's so ever. This was evidently a result of their service. This was a serious and sudden shift especially since a ball joint replacement (suspension work) SHOULD NOT cause engine trouble directly. I would not recommend this location.