Honestly, this place is a gem. It's been around for 32 years. The staff is honest and really…read morewelcoming. They were able to get me an appointment within 5 days. They diagnosed the issue for free and within 15 minutes. They are typically busy but the prices are very reasonable. They charged me 180 for a job that other shops tried to charge me 500. So I'm definitely a new customer if something else goes wrong. They do just about everything. Definitely an easy location to find. The job was done in 50 minutes. No unnecessary charges. Really great work. My car sounds as good as new.

Tire service is great, muffler service ok but pricey. Do not get mechanic work done here. They…read morecharge top dollar, but won't pay their help well enough to keep experienced mechanics on staff. The young man told me my truck was a total loss, but turns out that was a misdiagnosis and another mechanic shop fixed it for under $200.

Went to get a simple patch from a screw in my tire. They scratched and gouged my wheel all to shit…read more Dont recommend whatsoever

Walked in to shop at 8:45 to get an oil change, strod at front counter for 10 minutes while worker…read morewas in the office on the phone. Never acknowledged me or said "I'll be right with you". After 10 minutes, another worker walked in, looked at me, grabbed one of the envelopes, and walked out. I had enough, and just left

Dan and Brent did a heck of a job on my car's AC. I was on my way up from Texas and they took care…read moreof me. Strongly recommend you go here if you want honest and great work.

From the owner: Pursell Auto Repair, LLC is your first stop for complete automotive repair! We are located in…read moreHerrin, IL. We specialize in diagnostic testing, major and minor repair, and all makes and models. The vehicles we service are foreign, domestic and light trucks. All of our technicians are ASE Certified. Please come visit us today!

Brian really took good care of my family earlier this year. My car broke down in the middle of the…read morestreet on a Saturday evening about week after he had just put new brakes on and he was there within 20 mins to tow me out of the street, my car insurance roadside assistance was still "searching" for a tow company the entire time. Towed my car to his shop and replaced the alternator, it's still running great, and my dads truck was just a mess, he was very pleased with Brian's work as he was about to throw the whole truck away and has now decided to keep it. Really good people and very fairly priced. I'm glad to have found a good mechanic for my whole family so close to home. Thank you!

From the owner: A job done right the 1st time read more

This place is listed as a tire rack preferred installer. They need to review this place. Careless…read moretech scratched up my brand new car wheel. The acting managet then stonewalled me until I went higher up the ladder and got compensation. dba: NEAL TIRE.

Replaced all 6 tires on RV, pleased with service. Phil was very helpful in explaining warranty…read moreinformation, will continue doing business here with Vernells Interstate Service.

The oly reason I am giving a one is because the removed the bumper that was under the engine…read morebecause a deer hit it. They did tell my child the cost of tow and tow yard fees and didn't give an option to tow else where. They put in tow yard last night after was hit by a deer. We called at 8 am to try and get car. They told us there is addition fee of $75 to remove on weekend. Also if car is there more than 24 hours a $40 fee. Total for car was close to $500. They won't do veterans discounts, or any AAA. Keep in mind car was drivable once bumper was removed and would have cost nothing. They took advantage of two young ladies when folks are hours away. The girls told them that if bumper was removed they could drive it back to campus. They wouldnt allow it. I feel that they rape you in price. As for the tow guy he did remove bumper and did take photos but that's all I can say is good. Save your money and call your own tow. Which I would have done if I knew what they where going to charge us.

Took my newly acquired car to PM this morning for transmission work. The Service Writer, Tony was…read morevery personable and kept me updated throughout the day. However, as soon as I was dropped off to pickup my car, I noticed a sizable scratch and scraped area on the lower, right front fender. I know it wasn't there before because I'd just waxed the car couple days before taking it to the shop. I immediately went inside and told Tony about. He came out and looked for himself. He said it couldn't have happened there because nobody told him about it. He called a Tech over and asked him about it. He denied hitting anything. Of course nobody reported it. It's human nature. I'm sure they were hoping I wouldn't notice it. I went ahead and paid them nearly $600.00 for the work they performed. It was a real kick in the teeth to spend that much money only to find they damaged my vehicle. They made no offer to make it right. I didn't even get an apology. I told them I would never patronize them again, and that I was going to review them on Yelp. They didn't seem concerned. My advice, if you do take your car there, take pictures of the entire car. In my opinion, someone there is a liar.

Be very cautious if you select this business.i learned the hard way by my own fault. I trusted PMR…read morefor several years at the end of my patronage in August 2025 . In November 2025 I in writing brought forth a pricing concern overcharge from August that was blatant and confirmed. Overall they gave in to a minimal 100.00 payment to me on a 1440.75 total service bill (payment was taken by me ) to resolve my situation Thank you