I came here trying to solve my car rattling after going to the Hyundai dealership in Marion. Over…read morethere they told me the engine needed to be replaced and it would cost 5k-6k. **** no. I wanted a second opinion and seeing as this business is woman-owned felt I could trust Gator Automotive. I'm glad I did. I was able to do a walk in and immediately felt a good energy about the place. When I came to pick up my car the owner (unfortunately didn't catch her name) told me it was an issue with a loose coupler and advised me keep an eye out on on some other potential issues regarding my car model. $80 for no more rattling and some honest advisement. If you have car troubles and are in the Carbondale/Marion area, go to Gator Automotive. I'll be a regular from now on. She saved me thousands.

Gator is great and service is awesome! Karen is very knowledgeable, professional, and thorough!!…read moreShe has good customer service and knows what she is talking about. The only con is the length of time it takes, but if you want your car fixed right, and you are going to a good person, expect a wait since everyone else is going too. The price was very reasonable as well, and whatever quote Karen gives you, expect that or even a tad lower.

I took my car here after I saw a review of a Dad having her daughter go here, and I'm very glad I…read moredid! They did a great job with my car and were very honest and did everything for less then other shops diagnosing fee. However, you do have to wait a little longer because it is a smaller shop. But definitely worth it.

A very honest and friendly place to take your vehicle. My daughter who is going to school in…read moreCarbondale was having issues with her car after taking it to two other repair places in town with no improvement , I had her take it to Eddies. they diagnosed and repaired her vehicle for less than $200 and gave her a ride to school while her car was being repaired. Robert was very helpful!

The crew at The Auto Shop salvaged what could have been a minor catastrophe for me. On a family…read morevisit 600 miles from my current home in Michigan, my konked out the day before I was supposed to return. Despite being a major repair - a new hybrid battery for a Prius - Jeremy and his crew took care of everything in just over two days. As always, they kept me abreast of the work, and gave me a variety of options for the part to fit my budget. As a former Carbondale resident who had taken my previous car to them many times, the added peace of mind in taking my car to someone who had always done right by me in the past made what could have been a major headache much better. I should also mention they actually called me the day I was supposed to be back home in Michigan just to see if the drive went okay. Above and beyond!

I brought my car in for an issue they quickly brushed off but later realised was legitimate, and…read moreeach time they had almost finished a repair I told them was all I could afford, they conveniently found another pressing, expensive repair I had to get done. $3000 and several months later, they didn't even plug my turn signals back in. Communication was condescending as well. The mechanic went forward with something I had said to wait on, and when I expressed my concern I was told to talk to them when I came in. The explanation was that sometimes in the thick of repair, things just happen.

I just wanna say thank you these guys are honest they got fair prices. They will tell you the truth…read moreabout everything. A great shot. I want to say thank you they fix my AC compressor after no one. Could my wire was messed up. They fix that also I love you guys.

I'm grateful to Todd and his staff for getting me in and fixing my a/c drain problem with the same…read moreday appointment. Many thanks for all your assistance.

Fabulous! Reliable, honest, and fair. Work is completed in a timely manner and at a reasonable…read moreprice. They stand behind their work, too.

From the owner: Preventative maintenance Fuel injection…read more Brakes Steering and Suspension Air conditioning and heating

Awesome auto repair place. My check engine light was on and a diagnostic determined I needed my…read moreNox Sensors and wiring harnesses replaced (inside the manifold) in my 2005 Tahoe. No small job because the top of engine has to be taken apart. I got several estimates. I called ahead got a quote and made arrangements to drop off after hours using the drop box key service. The work was done and my car ready by noon the next day. They called and left a message. I didnt have to call them and check on my car. The final cost was what I had been quoted and almost $200 less than other mechanics and way less than the dealer. Everything went as I was told no issues. They used paper mats to keep my car clean and it is running great NO check engine light. We will go back and suggest anyone who wants a professional, quick and honest mechanic to go here. Very customer focused. Very smooth and easy transaction.

Do not go to this mechanic. All they try to do is make money off of you. Either they are ignorant…read moreand don't know what they are doing or they are trying to make a buck off of you. If I could give them zero stars I would. I'm in town for a trip. My steering was seizing up and had to get it towed. I was recommended to go to Dave's by a local. When I got there all they tried to do was have me pay for a $3k part and labor. It was a simple solution of my heater shield getting caught on my steering rack.

Honest, reasonable, and does excellent work..Scheduling can be an issue at times. Matt is one of…read morethe best mechanics I know. My partner and I will continue to use his services. Bob Camp

I took my daughter's car there on 5/6/2021 and Brad fixed the car same day…read more Brad even took out the time to text me to make sure I was satisfied with the car. I was very grateful he was able to fix her car same day since she was coming home for the summer from college. I'm a satisfied customer and so is my daughter.

was having issues with my car not starting. Called Brads on a Sunday. He said to have it towed to…read morehim and would check it out on Monday. He had it fixed by Monday afternoon. Quick service, reasonable price. Would recommend him.

Excellent service! We were stranded 10 miles from town. He helped us arrange to have our car towed,…read morepicked up the part we had ordered, and repaired the car while we had breakfast. Very professional, very pleasant to work with. Highly recommend!

I would highly recommend people to look elsewhere for "mobile mechanics" as this business does not…read morecare for potential customers. While I was broken down last week in a parking lot (my ignition cylinder broke), I called to ask if someone could come out to help me hot wire my car as I did not have the tools in the parking lot to do it myself. While I was on the phone, the man doubted my diagnosis and tried saying it could've been from a chipped key. He further stated that in order for him to come out and "diagnose" my car and to help me start it to move to a different location, he was going to charge me $125. I didn't see the purpose in having someone come out to the parking lot to tell me a diagnosis that I already knew, and I didn't need it moved anywhere as I was in a parking lot and not on the side of the road. The man on the phone was not friendly, and he acted like I didn't know what I was talking about (I am a woman living in a man's world apparently!) He told me he would call me back in 5 minutes after he researched what would've needed to be done & he never even called me back. Thankfully, I have a great village of people down here in Carbondale who were able to assist me with the proper tools to get it hot wired. If I had to rely on this business, I would not have a running car today! GO ELSEWHERE!!!!!

Do NOT take anything here…read more Out of all four of the tires, only one of them had weights on it. But old weights! Not new ones! Four people at that tire shop worked on the truck one person for each tire because the tires are very big and not one person did their job. Weight glue was left on the tires, and no weights were put back on. A weight was found in my tire. Scratched the rims. Left old weights on one tire. Wrote on our rims instead of on the tires. Destruction. They gave us the money back for "the weight they put on their" but they didn't put ANY ON!!!!!!!!!!!! And only gave us a 65$ refund when we paid 265$ This was endangerment. We travel full time for work, and the truck they did this to pulls our camper. We move every 2-3 months. Making things right is what keeps customers coming back. This was unacceptable!

Brought my car to them so they could fix the steering column. Well, now my horn doesn't work, my…read moreradio turns down on me randomly, if i hit on of the many potholes in this town the overhead lights come on, and none of the buttons on my steering wheel work, meaning i can not use my cruise controls. also my airbag light is on. I had to bring my car to them 5 times and those are still problems. On the 3rd or 4th time of picking my car up, the face of my steering wheel fell out on me while driving and when i brought it back the owner tried to tell me it was normal. They wouldn't listen to me or try to tell me anything until i got my father involved. when i said i had to call him i was told "i don't take kindly to being threatened" and it wasn't until i said my dad is still technically the owner of my car did their tune change. The owner was just plain rude to me and my family but when my white best friend said the exact same thing i said two seconds before, all of a sudden he understands and he'll fix it. Do not bring your car to them!!!! out of $1190