Went to get a simple patch from a screw in my tire. They scratched and gouged my wheel all to shit…read more Dont recommend whatsoever

Walked in to shop at 8:45 to get an oil change, strod at front counter for 10 minutes while worker…read morewas in the office on the phone. Never acknowledged me or said "I'll be right with you". After 10 minutes, another worker walked in, looked at me, grabbed one of the envelopes, and walked out. I had enough, and just left

Replaced all 6 tires on RV, pleased with service. Phil was very helpful in explaining warranty…read moreinformation, will continue doing business here with Vernells Interstate Service.

The oly reason I am giving a one is because the removed the bumper that was under the engine…read morebecause a deer hit it. They did tell my child the cost of tow and tow yard fees and didn't give an option to tow else where. They put in tow yard last night after was hit by a deer. We called at 8 am to try and get car. They told us there is addition fee of $75 to remove on weekend. Also if car is there more than 24 hours a $40 fee. Total for car was close to $500. They won't do veterans discounts, or any AAA. Keep in mind car was drivable once bumper was removed and would have cost nothing. They took advantage of two young ladies when folks are hours away. The girls told them that if bumper was removed they could drive it back to campus. They wouldnt allow it. I feel that they rape you in price. As for the tow guy he did remove bumper and did take photos but that's all I can say is good. Save your money and call your own tow. Which I would have done if I knew what they where going to charge us.

Friendly staff and great service would recommend this business to anyone definitely will be backread more

Took my truck to Raben in Marion for new tires and brakes. After that my brakes squealed and…read moreproduced a ton of brake dust. They also talked me into letting them replace some front end suspension parts. Big mistake! My truck now squeaks and squawks every time I hit a bump or turn. I called them on it and they claim new suspension parts do that. Wrong! I had my regular mechanic look at it and he said Raben used junk brake pads and front suspension parts. I had him fix the brakes but not spending the money on another new front end suspension. Save yourself the headache and pass on Raben. They used to have a great reputation. Not sure if there's new owners or exactly what has changed.

Honestly, this place is a gem. It's been around for 32 years. The staff is honest and really…read morewelcoming. They were able to get me an appointment within 5 days. They diagnosed the issue for free and within 15 minutes. They are typically busy but the prices are very reasonable. They charged me 180 for a job that other shops tried to charge me 500. So I'm definitely a new customer if something else goes wrong. They do just about everything. Definitely an easy location to find. The job was done in 50 minutes. No unnecessary charges. Really great work. My car sounds as good as new.

Tire service is great, muffler service ok but pricey. Do not get mechanic work done here. They…read morecharge top dollar, but won't pay their help well enough to keep experienced mechanics on staff. The young man told me my truck was a total loss, but turns out that was a misdiagnosis and another mechanic shop fixed it for under $200.

This place is listed as a tire rack preferred installer. They need to review this place. Careless…read moretech scratched up my brand new car wheel. The acting managet then stonewalled me until I went higher up the ladder and got compensation. dba: NEAL TIRE.

Zero communication waited 6 hours to get a tire fixed they keeped saying some employees didn't show…read moreup for work

4 hour wait on an oil change and single tire change. Told they didn't have a certified mechanic as…read morehe had walked out. Another customer and I literally had our cars hoisted up in the garage for no reason at all for nearly 2 hours of the wait. Never told about the certified mechanic being gone but apparently the rest of the staff can't work here if he/she is gone. If the position is that import they need to have more certified mechanics on staff. Big waste of time. Haven't even seen the car yet. Gf came in at 3:30 and it's nearly 8 (closing time for the auto service).