Nice and simple service. There was a 15 minute wait and the oil change itself took about 15…read moreminutes. The staff was great. No complaints.

The workers at Valvoline are top notch! This is my go-to for my quick oil changes or simple car…read morequestions and fixes. I can count on them being honest and efficient. If they can't get it done, they let me know and may even recommend a local shop or two that can. Excellent bunch of workers! Tell them Kindra Speech sent ya.

Very friendly and honest folks. They won't try to sell you anything you don't need, and they're…read morealways upfront and responsive. It's hard to find a shop this trustworthy--highly recommend!

BUYER BEWARE. Jim Easton ripped me off on a transmission rebuild, and I won my claim against him in…read morecourt. He took my $1500 deposit and sourced a unit from D&L Transmission in Cape Girardeau, which he wrote 2 bad checks for. D&L was never reimbursed. (He admitted this in court.) He installed the transmission wrong and gave me the runaround for months as to why I couldn't get it warrantied. When he grew tired of the situation, he just gave me the truck back in the same condition as when I brought it in. I was out $1500 and back at square one. In court he lied about almost every aspect of the case, and even when confronted with proof of his deception, acted like I was the problem. Do not let this scumbag take advantage of you, I've been dealing with this for over a year. Feel free to reference Jackson County Judici. Case # 2022SC246

Fantastic service. On Good Friday my son and I were in Murphysboro to camp and we had car issues…read more We live about 4 hours away near Bloomington. After calling about 6 shops, Eastons was the only shop willing to fit us in to take a look at our car. The mechanic we worked with was great. I wish I lived closer so I could use them for all my car issues.

We have been customers here for a few years now, and have never had any issues. However, our most…read morerecent experience has made it where we will NEVER do business with Best One ever again for any reason. We noticed the brake light coming on, then going off, back and forth for a couple days. We needed an oil change anyway, so we took the car in. They came back with a nearly $500 estimate to replace some parts they said were bad. They made it sound like it was an emergency situation and we could suddenly have our brakes go out at any time. My Dad and grandfather have worked on our family's vehicles our whole lives, so I called my Dad to see if he could do the work for us if we bought the parts. He agreed, so we bought the parts Best One said needed replacing, and took it to my Dad. After looking at the car, he said there was nothing wrong with it and even got my grandfather to look at it to be sure. The only thing they noticed was that whoever did the oil change put nearly a quart too much oil in it. So, we took it back to Best One, told them what we had found, and asked that they drain out the excess oil they put into it. Once they heard this, the fake smiles and customer service were completely gone. They had no explanation for either incident and didn't even offer any kind of apology. We got a call a few hours later (after wondering 'how long does it really take to drain some oil'?!) from one of the mechanics stating that the car now would not start, they couldn't get it to even hold a charge, and asking if we wanted to buy a new battery and have them put it in. At this point, the nicest thing we could say was "No." We had just had the battery tested a month before, and knew that it was still good. Our car is kept in a garage, so we knew the cold weather wasn't the culprit, either. We are so disappointed in the way this situation was handled, that we have vowed to never go back to ANY Best One service center, and have warned our friends and family against trusting them with their vehicles as well.

Been taking mine and my wife's cars here now for a couple years, always friendly service and I feel…read moreI get honest quotes. Never being pushed into purchasing anything I didn't need like I feel has happened at other places. I recommend taking your vehicle here for all your service needs. 1 star review seems fishy to me.

I was very impressed with this shop. Our car was towed here after breaking down at the previous…read moreexit. Melanie, Joel, and the techs were doing everything they could to get answers and kept us informed with each step. Joel said they could not find anything that stuck out, however he wanted us to stay until the suspension tech was in the next day. Not something we wanted to hear but it turned out to be for the best because we left, stopped to get gas, and things got worse. We checked into the Baymont off Main St. (awesome staff here as well). The next day Melanie had arranged for John and Stan to come and pick up the car to drive it back. Stan pulled into their parking lot, stopped, something fell to the ground, and that's when they discovered the transfer box for the front to back differential broke completely apart. They were able to drag the car in, lift it, and determine the extent of the damage. They found the part in Memphis so we would need to wait another day until it arrived. We were very happy to have an answer and we were very grateful that everyone at the shop was so helpful. Will helped us empty the car when our other ride came to pick us up as well as hook up our small trailer. This shop was SO busy and the entire staff remained professional, courtesy and didn't let the pressure get to them. A very big thank you to Melanie, Joel, Stan, John, Will, and the techs that worked on the car.

Oil change $43 little slow but good to hangout during heatwave they will drop you off somewhere if…read moreneeded friendly service.........................

Good service and price . Very good price on tires. And oil changes. Fast service clean and…read moreorganized.

I had a leaky back tire, was told it couldn't be repaired, by another shop. Decided to go to T's to…read morejust bite the bullet and replace the leaky tire and it's parallel partner. Turns out my front tires were bald (and they were bald), rather than trying to sell me four new tires, repair guy said he could patch my leaky back tire and put the ordered tires upfront! very thankful and blessed for an honest tire shop!!

The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Bought a 2023 Nissan Frontier Midnight Edition slightly used from this dealer. Bought the extended…read morewarranty with no time limit and up to 100,000 miles. I bought a truck but what I got was a great dealership. I took my truck in for it's first oil change and tire rotation, and I'm very particular. I asked them to use a torque wrench on the oil plug and not an impact wrench. Not only did they use the torque wrench I asked them to they showed me the specs it was tightened to!!! ( I got to watch them work on my truck.) Every question I've had, along the way, has been answered promptly. I would highly recommend this dealership for any purchase, maintenance, or repair.

First and foremost, all reviews prior to the ones posted in 2023 are of Rodgers Automotive under…read morethe old ownership. To my knowledge, even the ones done in 2023 were posted during the transition period from the old owner to the current owner. The new owner's name is Nick. He is also the head mechanic. He and his staff are excellent: personable, attentive, and knowledgeable! Their prices are affordable, and their work is superb! Nick is able to explain his work with great specificity. We went to Rodgers for the first time for an AC replacement in 2023 after moving to the area and have been back for routine maintenance, such as oil changes. Of particular note, something BAD happened under the hood of our old Tiguan. We first brought it to the Volkswagen dealership. Conclusion, it had blown a cylinder. Repairs, replacement of the engine, were cost prohibitive. We brought it to Nick for a second opinion. At that time, honestly, it had been quite awhile since we used his services (as we also use the dealerships for some things). He confirmed their findings in about 30 minutes. We then went to pay him, and he would not hear of it despite our insisting to pay him something. He actually said that he did not want to add insult to injury and that he strives to run his business and treat his customers in an - and I quote - "ethical" way. Unbelievable, right, especially given the reputation mechanics historically have? He is a good man. During the extended transition period of the business from the old owner to Nick, they "evidently", thoroughly cleaned the office and though it was the old look, it was charming, comfortable, and odorless. Since then, that is, since the full transfer of the business over to Nick, they have totally remodeled the office - it is now a bit like a waiting room at a dealership - and improved and expanded the property (razed that old vine-covered house) and modernized the garages. I would HIGHLY RECOMMEND, at least, this version of Rodgers Automotive and its current ownership! (All that said, I know it is after the fact and does not really much matter in the relative spectrum of things, but I feel compelled to defend Nick's predecessor, whom I never met, on one point, at least. After all, it was still technically that guy's business that I first visited, and I found the office with all the old model and diecast toy cars and photos and signage from down through the years,... nay,... decades to be very quaint and not at all dirty and smelly (maybe a little dusty). When one states that "The price was fine and the work was as well," but gives the business a one-star rating, as one reviewer did here, that is a bit absurd. The auto shop passed on the far-and-away most important two necessary factors. All the rest is peripheral. But, I digress.)

Good family Owned operation. Good / Fair pricing...very…read morehonest (even if it hurt$) Kidding...nice guys in that shop!