When my normally superb snow driving skills had an off day and I got stuck in the aftermath of the…read moresnow storm, first call I made was to PMR for towing. The phone menu was helpful and directed me to a very kind and helpful professional who got me scheduled for a tow. I received a courtesy call about 20 minutes out from arrival, and the gentleman who helped get me unstuck was kind and helpful. PMR has also done repair and tow jobs for the business I work for and did excellent and timely work. Highly recommended!

Took my newly acquired car to PM this morning for transmission work. The Service Writer, Tony was…read morevery personable and kept me updated throughout the day. However, as soon as I was dropped off to pickup my car, I noticed a sizable scratch and scraped area on the lower, right front fender. I know it wasn't there before because I'd just waxed the car couple days before taking it to the shop. I immediately went inside and told Tony about. He came out and looked for himself. He said it couldn't have happened there because nobody told him about it. He called a Tech over and asked him about it. He denied hitting anything. Of course nobody reported it. It's human nature. I'm sure they were hoping I wouldn't notice it. I went ahead and paid them nearly $600.00 for the work they performed. It was a real kick in the teeth to spend that much money only to find they damaged my vehicle. They made no offer to make it right. I didn't even get an apology. I told them I would never patronize them again, and that I was going to review them on Yelp. They didn't seem concerned. My advice, if you do take your car there, take pictures of the entire car. In my opinion, someone there is a liar.

surprised at all the negative reviews..2006 lexus ls430..my experience was nothing but…read moreawesome..recommended by service advisor at toyota dealership who has the same car and had the same issue..spoke to nice lady at sia and she told me to send ups .did so.. they recieved on a friday morning and called me monday morning for credit card info..sent back and recieved in myrtle beach on wends a.m from il..picked up car thursday afternoon and running perfect with problem solved..very quick turn around and price included shipping back two day ups..can't beat the service.very happy

I dropped off an IDM for a 7.3 Powerstroke for repair. Was told it'd be about a week. I was told…read morethey were having problems with it, and had replaced several components. Then they handed it off to the lead tech..Another week later I was told they're basically building me a new one, and finally after over a month I was told it's not repairable. I picked it up, and paid the fee. At home I decided to take a look myself. It hadn't even been opened. Still factory sealed, the board was still wax sealed as it came. Zero parts were replaced. For this service just send it to Diesel Technologies of Chattanooga, not these guys..

AMAZING experience. Friendly and professional. My car looks brand new! HIGHLY recommended!read more

I met the owner of this establishment by stroke of luck. Hes a great mechanic and a great all…read morearound guy. He did a job for me and we immediatly became friends. I've taken him more of my own business and I have recommended him to several of my good friends for their automotive repair needs. They have all been really happy with the quality of service they received. Butler automotive is a family run business with customer satisfaction put above all else. So if you're looking for an honest highly skilled mechanic that you can trust with your vehicle I recommend taking it to Russ at Butler

I needed to be towed after a flat tire, and I picked a place I'd never been near where I had been…read moreheading. Jammin Js had a very nice space; kind and empathetic staff; very detailed inspection reporting; excellent communication; and it was easy to see, approve, and pay for work needed through a text link. Would highly recommend!

I've been going to Jammin J's Automotive for the past couple of years and have even recommended…read morethem to others. Unfortunately, after my colleague's most recent experience, I will never return or recommend this business again. My colleague brought his vehicle in because it was overheating and leaking coolant. After supposedly performing a pressure test, Jammin J's couldn't identify the issue but quoted him roughly $3,500 in repairs, including extensive engine work, without confirming an internal coolant leak. I recommended getting a second opinion. Another mechanic performed a pressure test, identified a faulty radiator cap, and fixed the issue for $90. The vehicle has been running perfectly fine for over a week since. I can't say whether Jammin J's was attempting to upsell unnecessary repairs or simply failed to diagnose a relatively simple issue. What bothers me most isn't the mistake. Everyone makes mistakes. It's how they handled it. My colleague requested a refund of his $80 diagnostic fee, which they refused. They also ignored his email, and when he called, a representative acknowledged seeing it but reportedly said they didn't care to respond. That's incredibly unprofessional, especially toward a repeat customer. A $3,500 repair quote for what turned out to be a $90 fix is concerning enough, but the complete lack of customer service and accountability is what lost my business permanently. I will never return to Jammin J's Automotive or recommend them to anyone again.

I received amazing service, they definitely go above and beyond! Everyone was helpful and…read moreknowledgeable

I had a wonderful experience here! All the employees were hard working and did everything I asked…read more When my car came in with issues, they were able to get it in and out in a very timely manor. I appreciate all the hard work this small buisness does for Aviston!

I'm on a road trip, moving across the country, and my wiper fluid reservoir and sprayer froze up,…read moreand wasn't working. They fit me in with 15 minutes notice and I'm waiting there now for the car to be finished. But they've got my car in and being worked on immediately and they seem knowledgeable and are really working to diagnose solve whatever the issue is. Very nice and friendly as well. Can't beat these small-town feel type shops. 10/10 would recommend these guys for anyone who needs a repair or tune up. Very pleased so far.

I wish I had a better experience to relay....and while I would never tell a person where they…read moreshould or should not do business I can tell you what I experienced and you can make a decision whether this is the business for you. On Tuesday, November 6, 2018- I contacted this repair shop and spoke with Scott. I explained to him that my vehicle had overheated and I wasn't sure why. I explained that I had visited AutoZone and I ultimately delivered him my vehicle along with the information printed via AutoZone. Prior to dropping my car off, Scott explained that a diagnostic test would be done which would tell him what the issue is at a cost of $35.00. A short while after dropping my car off, Scott contacted me via phone and informed me that my brake pads were bad, he would perform a complete tune up and the radiator fan was broken and would need to be repaired which is why my car was overheating. He explained that the repairs would cost close to $700.00 which I agreed to have him proceed with repairs. In less than 3hours, Scott informed me that my vehicle repairs were complete. I was shocked because of the quick turn around and planned to drop my second vehicle off for repairs the following week which we discussed. Later, the same day, my car overheated again. Fri, November 9, 2018- we delivered back to Complete Auto. Later in the day, Scott called and said the issue was resolved as they found an air pocket in the line and resolved it. We picked up my car again and once again the car overheated the same day. Unfortunately, the shop was already closed...was closed on the weekend and closed for the holiday as well...so the vehicle remained parked and on Tuesday, November 13, 2018, we contacted Complete Auto and informed them of the reoccurring issue that was not resolved as we had been told. My wife returned the car that day and again was told that there were air pockets which they rectified and told us again...now for the third time that the issue was resolved. Again, on that same night, the car again was overheating. So again, we contacted them on Wednesday, returned the car and they have had my vehicle for 2 days. I received a called from Scott on Friday, November 16, 2018 informing me that there may be a larger issue that will cost a couple of thousand dollars. I brought my car in, was told that they would perform a diagnostic test to determine what the issue(s) are- if the first issue they find does not repair the overall issue what good is repairing the smaller issue to the customer We paid for a diagnostic test to be complete- which means all the issues should have been disclosed so we could have made an intelligent decision on if the vehicle would be worth salvaging. They repaired "an" issue but "the" issue - the primary issue for me bringing my car in, was not fixed- despite them continuously telling me it was. My initial conversation with Scott regarding my vehicles issues, he told me that the broken fan was causing the issue...that was not true and we paid this company to determine the cause At no point, in any conversation that we had with complete auto, did anyone say to us that the issues we were having could be a larger more significant issue. We were told that the broken fan was causing the issue and fixing it would resolve this issue. That was not correct - if they would have giving me an honest overview of the possibilities of a larger more expensive issue- I would have opted out of doing work on the vehicle Instead, I feel like I was fooled to pay almost $700 toward repairs on a vehicle that would not resolve the more immediate issue, just cause them to profit. I believe this company either knew the larger issue existed and chose to withhold the information for financial gain or they did not do a proper diagnostic test to determine the real issues causing my vehicle to overheat. The fourth time they decided that this could be a larger issues...not the three times prior and not during the diagnostic exam he told me he would perform? That is rather suspicious and demonstrates their severe negligence.