I took my car in for a head gasket they took over a month to fix my head gasket he my car back an…read morenow it goes into limp mode when made aware of issue I was told oh your sensors couldve been damaged prior but I never had a code for anything nor was my check Engine light was on when I dropped my car off... they will not answer the phone an will try to get as much money outta you as they can I do not recommend these guys for anything was told I'd pay about 3k for service ended up paying 3200 just to turn around an give them my car again to fix bc they put it in limp mode didn't test drive my car or even scan it to see it it's fixed completely

I will not go anywhere else! Friendly staff, great prices and they had my car back to me right away.read more

The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Bought a 2023 Nissan Frontier Midnight Edition slightly used from this dealer. Bought the extended…read morewarranty with no time limit and up to 100,000 miles. I bought a truck but what I got was a great dealership. I took my truck in for it's first oil change and tire rotation, and I'm very particular. I asked them to use a torque wrench on the oil plug and not an impact wrench. Not only did they use the torque wrench I asked them to they showed me the specs it was tightened to!!! ( I got to watch them work on my truck.) Every question I've had, along the way, has been answered promptly. I would highly recommend this dealership for any purchase, maintenance, or repair.

Awesome experience! I had a bad coolant leak. They got me in and back on the road the next day…read more Honest, dependable, experienced!! I won't go anywhere else from now on!

I will say the guy showed up very quickly today to come save me and I appreciated that so much as I…read morehad to be at work very soon after that. However, I drive manual and my car is a little bit lower than stock height as well. I knew it would scrape slightly, but the guy seemed to not know how to operate my vehicle as it scraped extensively to the point my muffler is now pointing to the sky at a 45 degree angle. He didn't care to even acknowledge that he did that. I have had this car towed quite a few times when I end up stranded and I have never encountered something like today. Thank god I recorded the whole thing until we took off. Would recommend unless you have to use th

I took my vehicle to Pat's Auto Service. The staff were friendly and treated me with respect. The…read moremechanics that worked on my car were great at finding the problem and even offered to show me where the problem was and what could be done to fix it. Great place to take your car.

Needed to have my thermostat replaced and already had a cost from another shop.After informing Tim…read moreof other quote he got back to me with a price that was over 30% lower.The work was performed today it was a completed in quick professional manner.I would highly recommend Pats for any service they provide.

Broke down with a bad water pump at the Vienna exit on I-24 at 2:30 PM. Unable to get help from any…read morelocal repair shops (even with the help of AAA ) I asked my wife to try Marion Ill. as it looked bigger on the map. The first place we talked to was Top Notch Auto Repair. The boss was sure he could help us but maybe couldn't get to it until the next day which I said was fine. They got us towed in and back on the road in less than 3 hours! Flatbed driver, Tech and everyone were GREAT ! Back on the road by 5:30 PM and home to Wisconsin by midnight. Awesome Shop ! Thanks, Terry B.

Got a tire go flat in the middle of a 3 hour trip. Ended up being even more issues, but they were…read moreon top of it. They had us back on the road ASAP and even held on to our car for us while the weather was getting bad. Some of the best service I've ever had.

HORRIBLE!!! THIS IS THE MOST DISHONEST DEALERSHIP I HAVE EVER SEEN. I received a message from them…read moredue to a listing i had on facebook. They contacted me not the other way around. Jordan offered me a trade in on a jeep. He quoted me a price on a jeep. When I got there he lied about the year and the miles. I probably still would have bought the vehicle because i liked it. Here is where it went south. He changed the price by a thousand dollars and cut his offer on mine in half. Now mind you he had pictures of mine and the VIN but went from $13000 to $6500. Now here is the thing. I took time off work and drove a hour and a half to this lot based on a lie. I should have read reviews before driving over there because looking through them after my experience looks like this type of deceptive sales is normal for this dealership.

Terrible experience. They are very tricky. Left and thought I bought a new vehicle to be texted 2…read moreweeks later by Andy saying I needed to bring it back because it wasn't approved. Never have I heard of being able to leave with a vehicle not approved. They had a hidden policy apparently and are trying to keep my deposit. Stay away!!

It was a great experience. They did a great job detailing my car. After several road trips I did…read morenot feel comfortable in my vehicle. There was stains and spills that soap and water was not getting out. They did a fantastic job and I will definitely go back once a year. My only issue was drop off. They told me they had drop off available so I came before class. However, they meant they'll drop you off on your car. I didn't feel comfortable with that. Other than that, this place is honest and hardworking. They have great prices. I've told many people about this business.

Great work! My Jeep looked like it just came off the showroom floor! They were very professional…read moreand we highly recommend them! Linda & Paul

First and foremost, all reviews prior to the ones posted in 2023 are of Rodgers Automotive under…read morethe old ownership. To my knowledge, even the ones done in 2023 were posted during the transition period from the old owner to the current owner. The new owner's name is Nick. He is also the head mechanic. He and his staff are excellent: personable, attentive, and knowledgeable! Their prices are affordable, and their work is superb! Nick is able to explain his work with great specificity. We went to Rodgers for the first time for an AC replacement in 2023 after moving to the area and have been back for routine maintenance, such as oil changes. Of particular note, something BAD happened under the hood of our old Tiguan. We first brought it to the Volkswagen dealership. Conclusion, it had blown a cylinder. Repairs, replacement of the engine, were cost prohibitive. We brought it to Nick for a second opinion. At that time, honestly, it had been quite awhile since we used his services (as we also use the dealerships for some things). He confirmed their findings in about 30 minutes. We then went to pay him, and he would not hear of it despite our insisting to pay him something. He actually said that he did not want to add insult to injury and that he strives to run his business and treat his customers in an - and I quote - "ethical" way. Unbelievable, right, especially given the reputation mechanics historically have? He is a good man. During the extended transition period of the business from the old owner to Nick, they "evidently", thoroughly cleaned the office and though it was the old look, it was charming, comfortable, and odorless. Since then, that is, since the full transfer of the business over to Nick, they have totally remodeled the office - it is now a bit like a waiting room at a dealership - and improved and expanded the property (razed that old vine-covered house) and modernized the garages. I would HIGHLY RECOMMEND, at least, this version of Rodgers Automotive and its current ownership! (All that said, I know it is after the fact and does not really much matter in the relative spectrum of things, but I feel compelled to defend Nick's predecessor, whom I never met, on one point, at least. After all, it was still technically that guy's business that I first visited, and I found the office with all the old model and diecast toy cars and photos and signage from down through the years,... nay,... decades to be very quaint and not at all dirty and smelly (maybe a little dusty). When one states that "The price was fine and the work was as well," but gives the business a one-star rating, as one reviewer did here, that is a bit absurd. The auto shop passed on the far-and-away most important two necessary factors. All the rest is peripheral. But, I digress.)

Good family Owned operation. Good / Fair pricing...very…read morehonest (even if it hurt$) Kidding...nice guys in that shop!