Family owned business that are extremely helpful. They got my truck suspension back to riding…read moresmooth again

Always kind and courteous. Knowledgeable and have always been able to fix whatever issues my…read morevehicles are having.

Thank you! In town for an annual camp, far away from home...not a good time for the car to mess up…read more The owner himself showed up with a co-worker, personally towed my vehicle, and had it fixed by the days end. Super friendly and the car is running great. All for a fair price. That's what I love about small town USA!

Been going to this establishment for over 10 years. Until they got a new receptionist named K**…read more K** and I had a conversation about the mechanic that always works on my vehicle because he is certified and has the qualifications. Upon picking up my vehicle which was after business hours and test driving it immediately started shaking, and check engine light came on. Opened the hood of the vehicle to find remaining tools, sunglasses, the engine cover had been glued in two different areas and uncovered valves covers. Immediately called and text the owner. No respond. The next day took the vehicle back to discuss my findings. To find out K** allowed an uncertified, and no qualifications mechanic to work on my vehicle. And then said, "I thought he was suitable for the job". For the next five months was told had no availability for my vehicle. I was unable to get a hold of the owner, establishment number personal cell phone number and texting and also email no respond. Went to the establishment every morning wanting to talk to the owner until the owners father told me to get a new car and was no longer allowed on the premises that it would be trespassing. Took my vehicle to a new establishment where I was told that the work was not properly done, and cause a domino effect on my vehicle. Including the wrong spark plug size. The new establishment had to fix what was not properly fixed, and what was damaged as well, along with finding objects that did not belong. Having to have a police escort, onto the premises, they were only willing to replace one part to my vehicle.

Fixed Raben tires screw up. Thanks guys your way better…read morethan any other tire shop around here. DO NOT GO TO RABEN TIRE

I don't know why they bother making appointments. I waited over an hour for an oil change and they…read morestill hadn't started on it.

Passing through town on my way home to Kentucky and my check engine light came on. Jesse got me…read moreright in and had my issue fixed within minutes! Thanks so much for the excellent service!

From the owner: Diagnose & Repair Check Engine Lights *Emissions System Repairs *Brakes *Starters *Alternators…read more*Batteries *Fuel Injection Cleaning *Heating System *Radiators *Water Pumps *Scheduled Maintenance *Suspension *Drive Axles *U-joints *Catalytic Converters *Anti-Lock Brakes (ABS) *Power Windows & Doors *Tire Pressure Monitoring Systems (TPMS) *Exhaust System & Mufflers *Air Conditioning *Timing Belts *Transmission Service *Tune-up *Oil Change *Belts & Hoses *Steering

I was very impressed with this shop. Our car was towed here after breaking down at the previous…read moreexit. Melanie, Joel, and the techs were doing everything they could to get answers and kept us informed with each step. Joel said they could not find anything that stuck out, however he wanted us to stay until the suspension tech was in the next day. Not something we wanted to hear but it turned out to be for the best because we left, stopped to get gas, and things got worse. We checked into the Baymont off Main St. (awesome staff here as well). The next day Melanie had arranged for John and Stan to come and pick up the car to drive it back. Stan pulled into their parking lot, stopped, something fell to the ground, and that's when they discovered the transfer box for the front to back differential broke completely apart. They were able to drag the car in, lift it, and determine the extent of the damage. They found the part in Memphis so we would need to wait another day until it arrived. We were very happy to have an answer and we were very grateful that everyone at the shop was so helpful. Will helped us empty the car when our other ride came to pick us up as well as hook up our small trailer. This shop was SO busy and the entire staff remained professional, courtesy and didn't let the pressure get to them. A very big thank you to Melanie, Joel, Stan, John, Will, and the techs that worked on the car.

Oil change $43 little slow but good to hangout during heatwave they will drop you off somewhere if…read moreneeded friendly service.........................

We had a tire blow out on our 5th wheel Grand Design camper driving I 57 on a Sunday night. Raben…read moregot us in Monday morning, changed the spare and replaced the other three, bonus.. they had a pull through! in short order they had us on our way! THANK YOU

Friendly staff and great service would recommend this business to anyone definitely will be backread more

The crew at The Auto Shop salvaged what could have been a minor catastrophe for me. On a family…read morevisit 600 miles from my current home in Michigan, my konked out the day before I was supposed to return. Despite being a major repair - a new hybrid battery for a Prius - Jeremy and his crew took care of everything in just over two days. As always, they kept me abreast of the work, and gave me a variety of options for the part to fit my budget. As a former Carbondale resident who had taken my previous car to them many times, the added peace of mind in taking my car to someone who had always done right by me in the past made what could have been a major headache much better. I should also mention they actually called me the day I was supposed to be back home in Michigan just to see if the drive went okay. Above and beyond!

I brought my car in for an issue they quickly brushed off but later realised was legitimate, and…read moreeach time they had almost finished a repair I told them was all I could afford, they conveniently found another pressing, expensive repair I had to get done. $3000 and several months later, they didn't even plug my turn signals back in. Communication was condescending as well. The mechanic went forward with something I had said to wait on, and when I expressed my concern I was told to talk to them when I came in. The explanation was that sometimes in the thick of repair, things just happen.

Really nice people to do work with. I was driving from Kentucky to Utah, and my battery light came…read moreon in the middle of nowhere, southern Illinois. Seriously, the gap between Evansville and Mt Vernon is desolate. I kept driving until I made it to Mt Vernon, and called AAA who recommended these guys. I assumed it was my alternator, and after they checked the alternator was in fact the issue. I was worried that this temporary hang up was going to mess up my vacation plans, but they made sure it did not. Got the new alternator and replaced it all on a late Friday afternoon and I was back on the road. Was it cheap? I don't know. I hadn't had an alternator put in a vehicle in a long time. I mean, everything seems high to me. But it was exactly what I needed when I needed it, and I'd have paid up for that anyway. So, for the speed and timeliness of the job, it was worth it to me. Thank you all again for getting me in and done quickly!

They were able to squeeze us in on short notice to diagnose our vehicle, which we really…read moreappreciated. Although we didn't end up getting the work done due to our own situation, we were grateful for the clear communication and full transparency from Al about what needed to be done. Everyone we spoke with was kind and professional. Great experience overall!

Our trailer broke on the highway. Thinking it was the bearings in the tire, we went to Hammers…read moretires. The gentleman that helped us dropped everything, was very quick, checked everything and gave us good news. To get more help he sent us to the local towing company, who fixed the real problem, broken frame. But we were so grateful for his time and suggestions. It saved us on our cross country trip

I brought my own set of new tires,they charged me $120 to mount and Balance 4 tires. The national…read moreaverage in 2024 is less than $60. Never going back. I think they may have overcharged by quite a bit.