Excellent company, called came to fix my hot tub, was just a fuse !…read more200 bucks Would highly recommend

I would give 0 stars if I could. Aaron (the owner) refused to perform a job that he was contracted…read moreto do (a very simple job for a professional that involved removing and replacing already installed equipment and fishing a replacement wire with an existing wire) as part of his service contract with Thermasol. He has walked off my job 3 times now and I as the consumer was left with the expense and aggravation of having to hire additional contractors to finish the work he refused to complete. He suggested that perhaps I should finish his portion of the job because he will not be working on it. He became very confrontational and behaved like a toddler when I confronted him about the job he was paid to do not being complete. He then lied to the vendor Thermasol about the issue and told them that he is being treated unfairly. He is unprofessional, has an incredibly bad attitude, and has no customer service skills. Furthermore he is careless and incompetent. Run, don't walk, away from doing business with this company.

We are buying an apartment in Hoboken, NJ and wanted to have someone verify the plumbing on a bath…read moretub with water powered jets in it. Of course with any move there is time pressure and we asked Aaron to come by the Sunday after calling on Thursday. Whilst we could only find one jacuzzi technician online linked to Hoboken, who was not very flexible on timing, Aaron made time to come by Sunday morning. Even though it's not super cheap to have someone come by for 20 mins. only (not in the neighbourhood), we found it very reasonable and would recommend - he knocked off some bucks in the end also (I asked). He gave a few tips on maintenance and what we could do if we ever wanted to upgrade anything in the bathroom. Very genuine guy.

Wonderful experience from first researching to ultimately purchasing. We were able to find the…read moreperfect hot tub. It actually looks like it was made to go in my newly renovated backyard. Delivery was perfect. Meredith Volpe is an absolute pleasure to deal with. She came and gave us a tutorial so now we will know exactly how to operate and maintain our beautiful Hot Springs Grandee NXT spa with confidence. Thanks Meredith!!!!!

The service with Ocean Spray is PHENOMENAL!!!! Our electrician was struggling to get us connected…read moreand Meredith at Ocean Spray was SO helpful in helping us, she even sent someone right to it house to help and got us up and running!!! They staff is incredibly friendly and helpful, I would recommend them to everyone!