I would give 0 stars if I could. Aaron (the owner) refused to perform a job that he was contracted to do (a very simple job for a professional that involved removing and replacing already installed equipment and fishing a replacement wire with an existing wire) as part of his service contract with Thermasol. He has walked off my job 3 times now and I as the consumer was left with the expense and aggravation of having to hire additional contractors to finish the work he refused to complete. He suggested that perhaps I should finish his portion of the job because he will not be working on it. He became very confrontational and behaved like a toddler when I confronted him about the job he was paid to do not being complete. He then lied to the vendor Thermasol about the issue and told them that he is being treated unfairly. He is unprofessional, has an incredibly bad attitude, and has no customer service skills. Furthermore he is careless and incompetent. Run, don't walk, away from doing business with this company. read more

We are buying an apartment in Hoboken, NJ and wanted to have someone verify the plumbing on a bath tub with water powered jets in it. Of course with any move there is time pressure and we asked Aaron to come by the Sunday after calling on Thursday. Whilst we could only find one jacuzzi technician online linked to Hoboken, who was not very flexible on timing, Aaron made time to come by Sunday morning. Even though it's not super cheap to have someone come by for 20 mins. only (not in the neighbourhood), we found it very reasonable and would recommend - he knocked off some bucks in the end also (I asked). He gave a few tips on maintenance and what we could do if we ever wanted to upgrade anything in the bathroom. Very genuine guy. read more

Aaron did a great job fixing my steam shower. He is honest hard working and very experienced. Made me feel appreciated as his customer. Did a great job replacing the steam unit that had failed and it works better now than when I first got it. read more