I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

They shouldn't say they can handle emergency service, schedule you for that service and then call…read morean hour later stating they can't come for said emergency. Never considered using them before today and certainly won't be calling again.

Last week a Pipe under my sink disconnected from the main pipe, causing water to pour out. The…read morekitchen was flooded, including surrounding cabinets, with water seeping into the Garage ceiling below and flooding parts of the basement. I found Thorough Restoration on line. They came over to inspect the damage, laid out the entire plan of what was needed to clean up the damage and laid down several heavy duty fans to start the drying process. They came by daily to measure the water percent in the affected walls, floors, ceilings and carpeting and they replaced the garage ceiling and insulation to prevent the formation of mould . They were very thorough and very pleasant to work with and I highly recommend them as a restoration company.

From the owner: We provide top-notch water damage restoration services with utmost professionalism. Our team of…read moreexperts is dedicated to handling all your restoration needs efficiently and effectively. Trust us to restore your property to its original state, ensuring a thorough and professional approach every step of the way.

Ken is great. Extremely knowledgable, hardworking and reliable. A pleasure to work with.read more

Ken and his crew are dependable and experienced. He has a solid background in managing projects as…read morewell as construction. He and his crew are professional and will get the job done.

They are excellent, excellent and excellent. They are professionals with high quality results. They…read morearrived on time to estimate the job. I felt the estimate was reasonable. They took the carpets the same day and delivered them in a timely manner. They called a few days later to see it I was satisfied. I give them high marks on customer service.

We called Curtis and his team to come in and restore our finished basement after a massive flood…read more We had used them several months prior for mold remediation and flood cuts, and after having a good experience, they were top of mind for us. He made an appointment quickly with us to come and give a quote, and we were sold after hearing the options he could provide to waterproof our basement so that we wouldn't have such extensive damage if flooding ever happened again. We chose to install the flood resistant cement board for the walls and vinyl flooring, and giving us peace of mind. His team and job supervisor, Victor, went above and beyond for this job. They were always timely, professional, and offered helpful suggestions along the way. We are so happy with how our basement turned out! We also used them to have our couch professionally cleaned and for insulation work in our attic. We've already seen a big difference in how the heat is retained in our home. Any question we had or anything we've needed help with, they've been there right away. We can't say enough good things about them and would use them again in a heartbeat!

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Water heater evaluation and possible replacement. Get another estimate! The estimate for 2 hours…read morework was over 1700$ . The plumber had no idea what the cost of the water heater would be over and above the labor. Don't they do this job everyday ? Ridiculous! Recommend getting multiple estimates- ultimately paid 3200$ which is about 1000 more than competitors. Bad decision

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

This company is a scam operation…read more They charged my parents $500 for a 45 minute job, wanted the money in *cash* handed to them with no paper trail, no invoice, just a word of mouth agreement. All for cleaning a small moldy panel at the bottom of their basement steps. Their shadiness is corroborated by many people online that have used ServPro--just go look at the Better Business Bureau or ConsumerAffairs reviews of this company. They have a consistent record for overcharging and other scammy behavior. And this company was recommended by the insurance adjuster! Crazy. I would not recommend them to anyone.

Quick response, Professional manner, Very thorough! The final price matched the initial estimate…read more Came in response to a main drain backup. Cleaned disinfected and disposed of ruined items. Came back the next week and inspected basement and checked air quality. Handled my insurance claim with my company. Would use again.

First of all, this company had the lowest price on everyone one that gave me a quote. He came on…read moretime, did a complete job. Cleaned up any lint and cleaned my driveway. He cleaned the vent and my dryer.

From the owner: Locally owned, 100% satisfaction guaranteed service read more

Peter was immediately responsive via the Yelp app. His pricing is cut and dry. He gave me a window…read morefor our appointment and showed up exactly on time, with no waiting around. He was in and out and got our couches cleaned for the first time in over 5 years (really). His pricing is fair and he gets the job done. We'll definitely hire him again, but hopefully for just maintenance work. Because otherwise, that meant someone stained my couches. Thanks for going "Above and Beyond!" (Get it?)

Excellent work by Peter! He was responsive, friendly, quoted a fair price, and completed the work…read morein less than an hour. My couch looks SO much better. Highly recommend.