Project: Clean wall to wall carpets in family room, upstairs long hallway, master bedroom and carpeted stairs
Absolutely fantastic - carpets are over 3 years old look brand new after Mike did his cleaning magic - even the areas that we thought were badly worn (traffic area from family room to kitchen).
Mike knowledge and experience and skill showed up with his unique method of cleaning the carpet using 3 steps- 1st spraying all the carpet areas with a pro carpet cleaner sprayer, then after allowing some time for cleaner to set, 2nd - used his steam cleaner machine that washed and extracted the dirt/stains from the carpet, 3rd - used a special broom (almost looked like a fine small rack) to make the carpet strands stand up straight.
Mike provided us with booties that covered our shoes that allowed us to walk on the still wet carpet. He also explained that the carpet strands get pressed down by soil, dirt and worn look (foot traffic such as from our family room to kitchen area).
Carpet was purchased/installed near end of October 2013, 10 months later (August 2014) we were told by Mohawk that we needed to purchase a special beater vacuum for this carpet (Wessel Werk Soft Clean - $350) after we complained about the carpet worn appearance. They implied that our existing central vac system with turbo head was not able to do a proper job on thick smartstand carpet.
We had the all Mohawk carpet areas steam cleaned in Dec 2014 by another service with somewhat good appearance except for the traffic areas (still looked a little worn).
Steam cleaned again August 2015 - this time by Clean Restorations company - a little better appearance than the earlier steam cleaning, but still looked worn.
We were going to have replace the worn looking areas with the extra carpet left overs and have the pieces seamed in.
Thank goodness for Mike's outstanding results. We did not have to replace any of the carpet. Will use his service again when needed. read more
