Those of us driving to downtown Seattle are so fortunate to have Ralph as our technician at Mr…read more Detail at the Fairmont. He does an excellent job, is thorough and professional. And just a nice guy. Drop off and pick-up is easy and the quality result far exceeds the cost. Highly recommended.

This service is a complete joke…read more I got my car detailed by Chad, last year and he did a piss poor job. It also took forever for them to correct the mistake because their policy was that I can only take the car back to the person who messed up the service to have it fixed. Chad was booked out for weeks so I had to wait for them to fit me in the schedule. I'm just now leaving a review because it was my first time getting my car detailed at the time and I didn't know any better. I didn't know what it meant (they basically shampoo your car) or how much it should cost at the time. Looking back, I feel like I got completely scammed. I now have more experience with other car detailers like WashLB (mobile detailer in Seattle) and two other car washes in LA (I moved) to say this Mr. Detail location in the Fairmont garage is a complete joke. I only paid for an interior detail because I go to the Costco Car wash for $8 to get the outside cleaned. I only booked for interior and it STILL cost me something stupid like $235 for a Tesla Model 3. I think there was a pet hair add on. They ask you to add tip before you pick up the car so I tipped $45, like a dummy, only to drive away with a still dirty car. They work out of a dimly lit garage with barely any light so they probably cannot see all the dirt. When I drove my car into the sun, all the dust and stuff they missed were immediately apparent. It was a waste of time and money because each time I dropped the car off I had to Uber or walk home! I was out my car for 3 hours each time while I waited. Later I hired WashLB who came to my apartment's garage and would wipe down my car with a bucket of water and rags I guess and vacuums. They also did not have strong sun light to show all the dirt but they did a good job for only $77 (before tip) for both interior and exterior. I didn't have to go anywhere, they came to my garage. Moving to LA, the detail places here are also $70-$150 for both interior and exterior. All these cheaper places did a much better job and didn't make me wait 2+ weeks to bring the car back to get their mistake fixed. This business is totally absurd, a waste of time and money. Please look at the photos and see for yourself.

These guys are so friendly and quick! Resolved the issue I was having with sap saturating into my…read morenew car paint surface in just a few minutes! What a relief.

Took my car for interior detail. After getting home I…read morenoticed a white film on my doors. Then it was all over. What did I pay $425 for? I went through the whole car and used Griots detailing cleaner along with their standard interior spray and I gotta say it looked a whole lot better. I hope they read this and remember 2019 Black Cadillac ATS Luxury with Black leather interior. Don't go there!!!

I recently had my Mini Cooper Convertible washed and waxed at Mr. Detail-Ballard and it looked…read morephenomenal when it was finished. I keep my car in the garage and do not drive a lot but every spring or summer, I take it to be hand washed and waxed since it's a convertible and too fragile for professional drive-through car washes. Mr. Detail does an exceptional job. They are very professional, honest and attentive to the customer.

I got a mid level detail (called "refresh") on my car: interior, exterior, and engine compartment…read more The folks at Mr Detail were personable. Before I brought the car in, from a distance, the car already looked nice - the cabin was relatively clean, though the exterior needed a wash, and the wheels were super filthy. Afterwards, the car certainly looked better (it had a good shine in the sun) and the wheels shined too, but I didn't see a ton of value overall considering the price I paid. Note that this was the first time I have gone to a detail shop. Below I identify some of my complaints. Perhaps it sounds like I'm nit picking. I expect that the team at Mr Detail worked hard, and did things that weren't obvious to me. I don't have before and after pictures, so it's hard for me to see the differences. I appreciate the team's work; I just felt that the price was high for what I got - maybe an hourly rate would have worked better for my situation. My complaints are all about missed details, which I didn't notice until I was back at home. For example, when I dropped the car off, the employee who inspected my car noted there was sand along the exterior rubber gaskets along the bottom of the door windows. When I got the car back, enough of this sand was still present to make me think they didn't actively clean this area. The sand could have been removed simply by wiping a rag along the seal. I suspect whatever was removed was from water running over that area rather than direct cleaning. I also noticed that grime that built up in typical areas, like on the fender paint behind the mud flaps, had not been cleaned off. This seemed strange because the mid-level exterior service includes clay bar treatment, which should have caught this stuff. In the interior, I lifted a floormat, and right underneath it were a couple of pieces of glass (from when my sunroof shatted 6 months ago). The glass wasn't hiding or anything - it was directly under the floormat. I'm struggling to understand how the glass wasn't removed if the cabin was vacuumed. Certainly parts of the cabin were vacuumed, but it's strange that something so obvious was missed. The seats had been cleaned and conditioned - they were damp, and you could smell that a product was used. However, marks that I expected to be washed away were still present. If the spots were now stains, I would have appreciated a comment indicating they couldn't be lifted. In summary, it seemed like the team went through the motions and did what was asked. The results seemed pretty average, hence my rating.

While slower than others to communicate via Yelp for quotes, they had great communication the day…read moreof service. Texts throughout the morning kept me up to date on service time. Things were a bit delayed and brushed up against a meeting I had. Luckily, it was quick to get things set up, and nothing was needed during the service. So easy... I'll definitely stick to mobile detailing in the future!

Ryan was great! Responsive and very pleasant. The young man who came out to my car was very nice…read more The work itself subpar , the lack of attention to detail was bad. Glass smeared, door jambs not dry, trunk rubber still dirty, back cup holder not cleaned, some headrest not wiped down. Door storage not wiped out, cup holder not wiped out, carpet on onside of seats not vacuumed. I would have done just as good minus the great trunk vacuum job taking it to Brown Bear and save myself a few hundred dollars. Lesson learned.

I got the exterior detailing done for a sedan. Paul did a fantastic job for the price. The tree…read moresap that accumulated for years was removed. The exterior looked really nice after the job. Meg was very responsive in communication. She is a good communicator too. I will go again.

Excellent service. Paulo was responsive and fair. Paulo…read morearrived on time, took his time to do a thorough job. Highly recommend.

Previous: Good quality cleaning but quite pricey. I didn't anticipate that my quotation didn't…read moreinclude tax. Reviewed to 4 stars. Update: The provider refunded the tax amount as they realized the issue. Reviewed to 5 stars.

In June, I used this service for a color correction - that is polishing scratches out of the clear…read morecoat with some compound. It was a 3+ hour job, 90% great work, but there was also a spot where he had burned through the clear coat into the base layer. When I pointed that out he claimed "it was there before and he didn't know what that was"... He also accidentally polished some plastic around the side mirror to high gloss. The base layer can only be fixed with repainting. I'm conflicted about rating this service since the car mostly looked fine, but if 3 stars means 'ok,' and 2 stars means 'could have been better,' I must lean toward the latter because I really would have preferred not to have another runaround to address this damage . He charged me $450 to buff the scratches and apply ceramic to those areas, but no other panels were included. He quoted me $1,200 for a full detail if I wanted that. Well, I skipped the tip option. All in all, this color correction, including the subsequent repair of collateral damage and alternative transportation, ended up costing me ~$1,200.

Recommended to us by the dealership where we purchased our vehicle, Seattle Auto Pro performed…read moregreat quality work and provided exceptional customer service. They replaced the rock guard, tinted the front windows, and completely detailed our car. All three services were done beautifully. I must also note that I really appreciated the sticker they put over the window buttons -- pictured. Let's face it, there's a pretty good chance that I'd forget and lower the windows, messing up the tint. A small touch but a large step toward great overall customer service.

Fast, quality service with a smile. These guys fixed my damaged car door and front left side in…read morejust a couple of days! My car looks as good as new

Great job! Car looks as good as it can for 10 years old. We had some pretty serious pollen and…read moremold going on after the winter; sucks not having a garage in this climate. Mr Detail got it cleaned up nicely.

The interior of my car was a mess from a recent move and hikes. The team at Mr Detail did a fast…read moreprofessional and throughout cleaning and made it look like new. Great team.

I was referred and very impressed with the work that was done I asked for a full PPF and the tinted…read morewindows. They only needed the car for a day and a couple hours for the next day. They were flexible and on time. Will be recommending!

I drove from Austin to Seattle in my Tesla, and I had all sorts of sediment stuck on the paint that…read moremade it feel very grainy to the touch. I had a bad experience with another detailer, Madison Detail, and left feeling ripped off. Seattle Detail and tint, however, was on the other end of the spectrum. They have a very professional setup and excellent customer service. I was more than satisfied when I inspected my car, it seemed like they paid extreme attention to detail when washing it. Shout out to Craver for answering all my questions and giving me a 5 star experience. My paint felt smooth and silky to the touch, and they even removed the sticky residue from my interior windshield, which I had just casually mentioned during the initial consult. They told me I could use rubbing alcohol, but I didn't have time to clean it, and to my surprise, that residue was completely gone. The price is pretty reasonable. I did a wash, clay bar, polish and wax and they vacuumed my interior and dressed my tires all for $249. I'm now a lifetime customer and will recommend this place to all my friends and family.

Tesla Model 3 scratch on bumper - professional level repair and came to my home. It looks good as…read morenew!

Jack works fast, is convenient, and well priced. His color match is pristine. He bends new…read moreseamlessly into old; you won't be able to tell where the repair was made. He's efficient- all business- so don't expect small talk. Would hire him again.