Came here a little late in the day, and it seemed the staff had checked out. Ordered 2 shakes, chicken tenders and fries. Shakes came first with no straws, and before I could ask for them we were told to pull forward and the drive-thru door closed. 10 minutes later we received our food, and still no straws or spoons. The fries were good, but their chicken fingers are absolutely embarrassing. Old fry oil and cardboard nuggets, 3 for 6.99. Terrible. Choose wisely. read more

Steak ’n Shake - Slightly bigger than mcd's nuggets for 3x the cost. Don't waste your money. - Fast Food Near Me - Oldsmar, Florida

Friendly and helpful crew members. However, the double cheeseburger was tasty but the size of a McDonalds double cheeseburger for twice the price at least. The fries were tasteless and a bit wider than potato sticks. The only thing worth the price and wait was the vanilla shake with whipped cream and a cherry on top. First time I've been to a Steak and Shake and the last time. Too bad, it looked great in the ads. read more

Spent over $50 and all of the fries were halfway full and bought 4 cheese cups and they all had maybe a teaspoon of cheese in them and when you call no one answers the phone, terrible service. read more

Steak ’n Shake - Cheese Sauce - Fast Food Near Me - Oldsmar, Florida

Went through drive thru for a $5.00+ Chocolate Milkshake. It was about 12:30 today. Young lady at drive thru was very polite and friendly. The milkshake was barely average. What happened to you guys? You have "Shake" in your name! There was nothing better than your shakes and malts. Sadly not the case anymore. Property was clean and keeping with the Steak n Shake aesthetic interior and exterior still looks as if it could use a new coat of paint read more

They got our order 3 times in a row and no saying sorry or offer a drink or anything for the wrong order. Manager nowhere to be seen... never again go there, and this was a dine in. No one cares about the food or service... it was order number 104 on 6/24/2026 in the evening. read more

Restaurant was clean. Healthiest fast food you will get. Grass fed beef and 100% beef tallow fries. Food was delicious, not greasy and such a reasonable price!! Workers were friendly and food came out decently fast. I was actually impressed at everything since I haven't been in over a decade probably. Will definitely be back! read more

Always fresh & good presentation, not sloppy, even when ordering late. Regularly visit this location

Honestly, I'm giving this a five because I heard of all the low performances of this chain. This was my first time and I enjoyed my meal. For a fast food restaurant I really enjoyed my garlic burger so I am biased because I love garlic. Milkshakes were solid. The staff at this franchise were very passionate. Ambiance was classic and clean, so yes I would go back for this very exact burger. I'm from California so I've been a fan of in n out but this has the same charm. Sorry! No hate here. read more

Steak ’n Shake - Birthday Cake, Vanilla - Fast Food Near Me - Oldsmar, Florida

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Customer service was rude, put a cherry stem in our milkshake, and overall the atmosphere and how comfortable I felt ordering was terrible

RAW SANDWICH! If you care about your health and wellbeing do not eat here. Their burger tasted funny and I should have known. I looked down and my sandwich was raw beef! Never eating here again because of this undercooked beef. Service was crappy. The older lady with short hair (manager) was nice& tried to help the drive thru attendant with my order because she had no clue. Their milkshake was decent. That's it! read more

Steak ’n Shake - Fast Food Near Me - Oldsmar, Florida

Food was decent but terrible service with no communication. It took 50 minutes from when we ordered to get our food. Lots of unhappy people in the restaurant read more

Love this location! We always get the food to go. It's always ready and fresh!Special shout out to Steven who took excellent care of us!! Fantastic customer service! read more

I've always had a great experience here. The food is fresh and ready. I have only done takeout from this location. I love the app and the rewards program. On my last visit, I received excellent customer service from Steven. read more

Staff was very rude, had a lady yell at us for moving chairs. A simple hey ma'am this side is closed would have sufficed but no she yelled at us in front of the whole restaurant. Next time put up a sign at least so people know. read more

I love the shakes here. Taste great and have big straws, which is great. I tried the food and it's OK. Nothing special, but not back either.

The cheeseburgers are very good. Every time I come here the fries are always cold. The milkshakes have gotten much smaller. Still taste good but much smaller for the price. read more

Went here around 3:45PM on a Friday. Ordered an Original Doubles Steak Burger. The bun was soggy & room temperature. Perhaps something left over from lunch? I'll not take any chances w/ future orders. I'll order one OTHER THAN the standard sandwich w/ ketchup, God-awful BITEY Red Onion, & pickle. Hopefully they'll have to to make this fresh rather than grab one out of the preeeee-made warmer drawer. Not good! For $4.79, they could do better. read more

Beware their online order system doesn't work and you will waste time waiting for your order. They admitted to me it sometimes doesn't work. Even worse they would not take my order while I was there; had to wait to see if online order would finally show up. You can't make this stuff up. Do you have 45 minutes to waste at a fast food place? I didn't think so. read more

The best Steak 'n Shake I've been to around here. The manager was very nice. Took care of me well. The food and milkshake were great. It was clean! Very positive experience. read more

Steak ’n Shake - Original Double Steakburger with Cheese Combo - Fast Food Near Me - Oldsmar, Florida

Girl attending to the drive thru couldn't stop laughing and talking on the phone long enough to hear order. Didn't say a word to us. While we were stopped at the window, one of the cooks asked us if we HAD A LIGHTER HE COULD HAVE. Blown away as to how gross and unprofessional this whole visit was. Feel like I ordered pick up at a strip club. Garbage! read more

Floor s are dirty and tables are gross Need bring back waiters and waitresses to the restaurant. Soft serve does not help anything. This way the tables can be wiped down in the forest can be mopped. read more

Absurd kiosk-only ordering. If I need to learn how to do their job for them, I'll also need an employee discount. Left to go eat somewhere else. read more

I ordered Wisconsin burgers and got two garlic burgers in the meat was rotten. It smells so bad we threw both of the burgers away. Good way to get botulism. I tried calling the store to get my money back and sit on the phone for 20 minutes with no response. 26$ wasted. read more

I moved back into into the Westchase villages recently and now this is the closest SNS near me. As at all the SND chains I absolutely love the steak cheeseburgers here. Lately my son and I go for the cheddar cheesy melt burgers which griddles some of the cheese and goes so well with those crusty burger edges! We add portobellos every time. This one gets a 5 star because of the service. They always get my order correct even with all of my crazy requests...they always repeat back exactly what I request to get it right (clarifying instead of guessing)...and they're nice about it! At the window you get nothing but respect. I'm so glad I moved closer to this one as it beats the Citrus Park location hands down. I no longer feel like service is better on the weekdays during such and such time. It's done right all the time by all the employees I've encountered. read more

I ordered a triple steak burger with ONLY pickle and onions, fries, and a peanut butter and chocolate shake. The fries were barely warm when I grabbed a handful on the way home. The burger was covered in cheese whick I specifically didn't request. The shake was very good. This was my first visit in six months because my last order was also messed up. If McDonald's, Five Guys, and Wendy's can get their orders right I fail to see why Steak n Shake can rarely do so. I called but got no answer after 16 rings. I probably won't ever return. read more

Being native midwesterners, we were so looking forward to Steak 'n Shake, having just moved here from Phoenix where there are none. Unfortunately, this placed was completely deflating. I ordered using the app for curbside service. After waiting for 10mins after the order was supposed to be completed, I tried to go inside but the doors were locked. Then, I repeatedly tried to call the store but keep getting a failed call message. Finally, 15mins after the order was supposed to be completed, it was brought outside. Got it home (a mile away) and may steakburger may have been cooked last night and warmed up earlier today. My wife ordered Chili 5-ways with extra chili sauce. It barely had any chili sauce . . . We'll give it another try . . . When in-store dining is available read more

Worst Steak and Shake I've ever been too. Probably one of the poorest fast food experiences that I've had. Gave me the wrong specialty milkshake and meal was stone cold. Meat patty was practically nonexistent and the burger was missing cheese and condiments. read more

Burger was okay, the cheese was barley melted. But the small shake was half full INCLUDING the whip cream.

The that handed me the bag at the window with dirty hands , hands me my bag all dirty it looked unpleasant. And as I open the burger, this little string of hair net, or whatever it is doesn't look appealing at all. Way to ruin my meal. read more

Steak ’n Shake - a sandwich wrapped in a plastic bag - Fast Food Near Me - Oldsmar, Florida

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Our group of four arrived on Sunday February 15th at about 2:45am. At first everything was fine; we were seated immediately, had our drink orders taken immediately, and then the server returned to take our food orders. But after that, the service spiraled downhill. We ordered one pancake sandwich, no egg no cheese; the sandwich had cheese even though we requested without because one of our members is lactose intolerant. We ordered one country skillet with sub bacon, and we still got a skillet with sausage and with unappetizing .scrambled eggs. We ordered two California skillets, one chicken one sausage. Although the chicken skillet looked fine the sausage skillet had no cheese (even though there was no request for no cheese) and looked nothing like the other California skillet. I had to come up to the bar and ask for a side of bacon, fries (we ordered fries but didn't get it with our order) and hot sauce (I needed it and the server said he would get it, but he didn't and I found out that they actually ran out of hot sauce [so then why didn't our server tell us?]). The cook was more helpful than the server. Around the restaurant there were dirty dishes still laying around, and a tub full of dirty cups on one of the tables. It was there since we got there which was about half an hour until we received food. We continued to wait for the fries which never came, and that's when we approached the manager to finally say something about our lack of customer service. The closing manager, Stephanie, was incredibly rude to us. She was very stuck up, rolled her eyes a lot, pulled an attitude because of all of the complaints we had, and had the audacity to argue about it! We got free food out of the argument but it doesn't change the fact that the quality of food was poor and so was the service from both employee and manager. We love Steak n Shake and often go for late night meals or breakfast, but this particular location turned us off! read more

Steak ’n Shake - These have been here since we got here. Which was 30 minutes. - Fast Food Near Me - Oldsmar, Florida

Good place to go late at night. If it's after midnight there is an item available on their 'up all night' menu. It's called 7x7 Steakburger 'n fries. It's a full pound of beef. 7 patties and 7 slices of American cheese. Plus a side of fries! I had them add the Cajun seasoning to the fries also. Price is right too. Just $7.77 for this artery clogging beast of a burger. Dig in!!! read more

Steak ’n Shake - 7x7 full pounder!!! - Fast Food Near Me - Oldsmar, Florida

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Typical drive through, all American fare. Don't go expecting gourmet burgers, don't go expecting really fast service. Do go if you want a step up over McD's or BK, because it is certainly that. The "Steakburgers" are fresh made, and they do customize your order if you're like me and incredibly picky. read more

No doubt that Steak 'n Shake has awesome burgers 'n fries. My favorite is always the Frisco melt with cheese fries but I did notice they had a mighty tasty looking mushroom and Swiss burger on their menu this time. This store seems to be a cleaner restaurant than some of the others I've seen. Not much more to say-- every one knows Steak 'n Shake. read more

Excellent food, great service! Just like the outstanding experience that i expect from this restaurant. The fries are the best, and the shakes are the best! They are far different than the "shakes" you get at other fast food outlets. If you haven't been to a Steak 'n Shake, then you should make it a priority. They even have shake "happy hours" in the afternoon (half off, I think). This particular restaurant is very convenient and is very very clean! This is a favorite for me when we're visiting family in Tampa. Grandpa said, "if you want a hamburger, this is the place to go!" read more

asked for a double steak burger with everything on it got it without lettuce , went back and told them the issue they asked what i wanted on it and i said "everything" like i always have the 80 times i've been there before and got exactly what i asked for but this time when they go an give me the "fixed" one i get what's shown on the picture. this location is just a joke now , terribly slow (which i can understand companies are understaffed a lot now ) but to do this specially when i wasn't rude or rushing them or anything (i work at a fast food place i know mistakes are made i'm not going to be mean just bc they forgot something ) it's just so disrespectful , never going back again read more

Steak ’n Shake - a burger and lettuce - Fast Food Near Me - Oldsmar, Florida

Waited 20 minutes in the drive thru and then they got the order wrong. What a shame. Where's management?

ordered a double steak burger plane. got a single with bacon and pickles? why? what is wrong with this place? drove 20 minutes for my postpartum fiance for this bs. read more

Burgers are always good but staff just told me the shakes are NO LONGER made with ice cream... what??

There is LITERALLY ALWAYS something wrong with this steak n shake. The people in there are all idiots. Don't go here unless you want to wait 20 min Everytime. read more

This place is reliable. Pretty much sums up everything from food to staff to management. Turn over probably is not the best, but some how stays consistent. read more