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    Steak ’n Shake

    2.0 (150 reviews)
    InexpensiveBurgers, Fast Food, American
    Open 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

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     a man and a woman sitting in a chair in front of a fish tank
    Brandy P.

    How do you charge for sauce and not give me a spoon for my chili. And then started laughing at me because I asked for a spoon for my food. Come on don't treat people like that. I understand people don't want to work but to the two girls that was laughing at me as I pulled back around to ask for the spoon you never now what people are going through as I was on my way to see my dad for the last time tonight because he will be taking off life support in the next hour. Thanks for taking that good laugh at someone who Is going through the worst time in my life. I hope you still have you dads because mine will be gone soon. And I will pray for you both tonight. He loved fishes wish he could be here seeing them with me

    This is supposed to be a patty melt on rye...
    Ginny S.

    This is the worst steak and Shake I have yet to step into. It is a shame really, they have a great location across from a major mall and have opportunity to be a great restaurant. I don't think they train their employees. They don't seem to know the order in which to do things and I don't think it's entirely their fault. It is the lack of management. They haven't gotten my order wrong recently but are slow, slow, slow. Did I mention that they are extremely slow about everything!? They will seat you, forget about you for atleast 15-20 mins. Then ask you what you want to drink and if you want a shake it will be brought to you before your food which takes so long to come that you drink will be finished before the food comes. That is if they don't forget to take your order without having to remind them atleast twice. I would of walked out on my last visit here this week on Oct 28 if my daughter wasn't so adamant of wanting a milkshake. It took us about 2 hours here. We got here at about 7:30 and didn't leave till almost 10. They made my kids late to bed and made me late to a visit at a friends house which I got to at about 11 instead of 9 because our "quick bite" at this place took so painfully long. I missed the party I was going to meet my husband at because of this place. I don't ever want to go here again this was the final straw with them. Their service is getting worse every visit.

    The frisco. Doesn't look like it's photo but it's good
    Dom P.

    My first time here am I'm pretty excited as I've heard a lot about it. I come in and there's a big sign that reads "prime steak burger! New, Frisco" So I'm thinking that looks good and I ask the cashier for the frisco She brings out a very flat sandwich so I ask her "are there two different friscos or something because I don't think this is my sandwich" She told me yes there's the melt and the prime steak and I said oh yeah I meant to order the steak one (as I pointed to the new sign) She rolls her eyes at me as if I'm the one that messed up the order??? I'm thinking it's literally your job to double check with me if I ordered the correct frisco?? I don't work here how would I know? (I also work in food industry and it's our job to double check orders because some foods have similar names; ie: chicken soup vs. chicken noodle soup) She gets the manager to come and they're all stressed because they gotta take the first sandwich back and void my first order and then double charge me to get everything working. The manager doesn't even apologize but says "so next time let's be sure to say which frisco" And I said "no actually, your employee should have double checked with me especially because it's my first time.. I wouldn't know" and all he said was "oh it's your first time" Got my food and left. The fries are ass

    Drive through

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    3 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    2 years ago

    Used to be better. Seems like they went downhill after pandemic. Inside dining used to be pleasant, but now it's like self-serve McDonalds.

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    3 years ago

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    10 months ago

    great service and really good burgers & shakes ! really cute place, though we took ours togo

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    2 years ago

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    5 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    3 years ago

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    4 years ago

    Every burger is the bomb my go to is the frisco or the garlic butter burger and the cookie n cream shake

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    3 years ago

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    15 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 4

    Ask the Community - Steak ’n Shake

    Review Highlights - Steak ’n Shake

    I went thru the drive thru here yesterday and got the jamacain ( i know i spelled that wrong i think.

    Mentioned in 17 reviews

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    Steak ’n Shake - burgers - Updated May 2026

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