A family member recommended this moving company after their recent move…read more We were VERY pleased with the service that was provided. It was easy to book our date. They were customer focused, accommodated our date change, were very courteous and friendly. The movers worked quickly and were very careful with our furniture - using special wrap to keep things safe. I dislike moving, but Metro Van Movers made the day easy and actually fun. My husband and I both highly recommend this service.

We found MVM because of their unique offering of reusable, heavy-duty totes instead of cardboard…read moreboxes for moving. This is an excellent way to reduce waste and ensure your items arrive at your new home safely. You will need to pay a cash deposit up front of $15 per box, to be returned once they collect the boxes. This was great and I wish more companies offered it. We had three packers for three hours the first day which was speedy and efficient. Both days they arrived early which I really appreciated. The second day we had three movers, however they moved a bit slower than I would have liked. One of three of the workers stayed in the truck the entire time and did not rotate with the other workers, who started showing signs of fatigue after several hours (understandable). I understand getting tired, but towards the end of their work my instructions were not followed and boxes were placed haphazardly on our first and second floor rather than where I asked them to be. It took them almost two hours to get from our old to our new place, during which time they mentioned stopping for food and water (but I was charged the full time). I want these guys to get a break and asked if they would get one, but never got a clear answer, and I think I paid for all the time anyways. All and all, we enjoyed using this service and would recommend it for anyone tackling a big move in Vancouver. They could work a little faster, but all of my items arrived safely which was my primary concern.

Ty and his team were amazing! They made an incredibly stressful day much better. Communication…read morewas good. We did an initial video estimate and then the week of the move Ty came personally to see where things were at to ensure he had what was needed to be ready for moving day. They showed up on time. Their system was well executed, and they had us loaded very quickly. Igor, Manny, Daniel and Christian were very friendly, and professional, and took extra care with our fragile items. Ty was there for the loading as well, to ensure we had everything we needed. At the new place the unload went just as seamlessly and when the truck was empty they even took the time to ask if there was anything we wanted help putting together, and if we wanted them to move anything into a particular spot while they were still there. We did ask them to move a couple of the heavier items which they did happily. Payment was easy; the estimate was exact to the invoice. E-transfer payment was quick and simple. They are definitely competitive price wise, if not a bit better value than some of the larger companies and way better service. All around great team, great people, and i would definitely recommend them.

We used them twice, seven years ago and this year. The first time was ok, with only one mirrored…read moredoor being broken, which we let go as too much hassle to deal with it. The second time was a nightmare, with them showing up with a 3.5 ton truck instead of a 5 ton truck, as was clearly communicated beforehand. Since we had to make a ferry reservation, it made everything morse stressful than necessary, with us having to deal with literally last minute solutions for left over stuff, turning over the old place to our landlady, loading remaining items in our own car, and helping the movers on top of it as some furniture had to be dissembled to fit in the truck. Although Ty brought anything they could not bring the first time, a couple of days later, there were too many damaged items due to the puzzle of trying to get everything into the small truck. Most damages were just labelled as 'can be easily replaced by going to the dollar store, or having a table top refinished locally, etc.' But Ty never followed up on it, instead mentioned that we had not bought the proper insurance (which was never offered in the first place). He gave us $500 off, but that does not make good for all the trouble we had. and all the damages, with some of them discovered after the move. The damages were: a broken high quality fan, a completely scratched dining table top, damaged artwork, two damaged standing lamps, one damaged storage unit, a broken antique pendant light, and almost all furniture with some new scratches, dents, and other minor damages, including damages from the tape that was not properly used. Having said this, the movers were friendly, and Ty is a nice person; but this was not handled as expected and with the care needed, also with never following up on him promising us the needed repairs. Even if only some small plastic parts (e.g., a wheel part, a fastening ring) are broken, it does not mean they can be easily replaced at the dollar store. If we had to repair and replace everything, it would easily exceed the $500 offered. I have moved over 20 times in my whole life, but this was by far the worst experience ever. I can only hope that they will handle your next move better.

great communication - Mikah and Yuri did a great job moving us out and in. Cost is similar to…read moremany other movers in the area. As with other movers, make sure you understand the other charges - gas, transportation, etc - they add up. 10% discount if you provide a deposit - definitely worth it.

A great little operation, very helpful and service oriented. Have used them a few time and will…read morecontinue to do so. Along with moving and packing, they also have storage facilities, so if you need some of your things to be stored between moves, they can handle that for you. I discovered that I needed to get some stuff out of my boxes from storage and they had them pulled and ready for me to look through, making the whole process very easy. Would definitely recommend them to anyone asking.

A great a experience with Whitby and Tower! The work was exceptional. Nothing was broken or…read moredamaged, the movers wasted NO time and prices are very reasonable. No "hidden fees" or any sort of extra charges. The final move was even a little below my estimate! Have already recommended them and will certainly use them again in the future! Thanks Paul, Bill and Don!

5 Star. We've moved quite a few times and these guys were the very best. They were very efficient,…read moreorganized, friendly, professional with a great attitude. Everything went smoothly and according to plan. I would hire them again without hesitation. All our items were well protected and they went above and beyond on the move out and back in. I can't speak more highly of their work.

I asked for a move quote a week before moving and Sam gave a very reasonable quote. Mine was a…read moresingle bedroom apartment move and the crew was fantastic. These folks work with few insurance companies in Vancouver area so they are very diligent and efficient. I had a two persom crew and they moved everything perfectly. Highly recommended!

I tried to call this company for moving, I called first time I said hello there my name is this,…read morebefore I started to tell him what I need he just hung up on me. I called second time again they picked up the phone no one says hello or hi they just picked up the phone and I could hear there's some conversation wasgoing on,no one says hello. Looks like they don't really care about the customers especially when it's end of the month.

Considering how stressful and expensive moving can be, Zero Gravity Movers was a relief and I would…read morenot hesitate to book them again. I moved from New Westminster to Langely and as a single female, was worried about the furniture and the fact that most of my boxes had stuff that was in some way or another a bit delicate. Not only was everything moved in 2 hours but since unpacking, I have noticed that there have been absolutely no casualties in the move - which is what can happen when I try to move on my own or with friends. Communication was primarily over the phone, with email confirmation a couple days prior. The move itself was absolutely painless. Not only are they incredibly affordable, especially after doing my due diligence and getting quotes across the city, but they are also professional and polite. Highly recommended.

Moved across country a year ago. Looked at quite a few different options but they all ended up…read morebeing either overly complicated or seemed sketchy. Called Ferguson initially mostly because the reviews seemed decent. Our initial inquiry was responded to promptly and an estimator visited our house a few days later to give us a quote. It was the visit from the estimator that clinched it for us. Juville was so professional and thorough. Asked about things we hadn't even thought of. Made some excellent suggestions. My initial reaction to the quoted price was that it was higher than expected, but considering what the sketchy / overly complicated options were coming in at, it wasn't actually that much more. And Juville clearly knew what she was doing, which was extremely reassuring. We really appreciated that she came to our house, prepared a detailed written estimate on the spot, and left us to think about it, without any pressure. We called her back, booked the move and paid our deposit. On moving day we had the worst possible rain (and that's saying something in Vancouver). The movers were organized and professional, and the rain didn't slow them down at all. When the truck was weighed it was very close to what Juville had estimated on our written quote. Our goods arrived safely at the other end. No damage, nothing missing. For the quoted price, no surprises. I would definitely recommend Ferguson and would use them again.

The guys had to move some heavy odd shaped things and scratched a wall told us right away and…read moresubmitted a claim. Never complained, they were super kind and personable!

Booked months in advance. I messaged 10 days before service date to confirm. He informed me that…read morehe couldn't do the job. I am not sure what he was going to inform me of this. I am really not sure what I would have done on moving day when they did not show up. Was not offered any other times or even another day. Avoid.

Armstrong movers was quickly able to move us. They were on time, professional and took care with…read moremoving our household. James and his team took precaution with every item by providing the necessary steps to care for our possessions. I am extremely happy with how they cared for the tvs/ glass and fragile items while moving quickly. The quality of service received was beyond expectations. Even with having to do 2 truck loads the team went above and beyond. I will be using these guys again and recommending them. Thank you again Armstrong Movers!!